Hoi An Legend Charm Boutique Hoi An Hotel

The accommodation boasts spacious, modern rooms with daily service, a well-maintained pool, and friendly staff. It's conveniently located near the old town and beach. Guests enjoy delicious breakfast and comfortable beds.

My first experience when entering Legend Oasis Hoi An Boutique Hotel was the very unfriendly attitude of the hotel owner. We brought some prepared food for children, but he questioned me with an attitude that made me very uncomfortable. He insulted us that we didn't have money to travel so we didn't know the hotel's regulations. We tried to stay calm to explain that we had contacted the hotel in advance to ask about the regulations and received consent from his daughter. He did not confirm the information with his daughter and stubbornly kicked us out of the hotel with the excuse that if he did not agree, no one would be allowed to bring food in. The situation escalated when he deliberately raised his voice at the children and women in my family. He had a cigarette in his hand and kept insulting us with the words: You guys have a little money and are poorly educated and still want to travel? After his daughter - the person who confirmed that we could bring food into the hotel - came to talk to us and confirmed that she agreed to let us bring food in. After hearing his daughter confirm that, he and his wife denied it and still maintained a bad attitude and dragged us out of the hotel. We had to move out of the hotel with the children and members who were tired and intimidated by the hotel owner. Everything has been recorded and I don't want those traveling to have to go through that feeling and have bad experiences about Vietnamese people.