Ameron Neuschwanstein Alpsee Resort & Spa - Photo Gallery

Response from Property: Dear Guest,thank you for taking the time to share your impressions with us. We’re delighted to hear that you enjoyed your overall experience and made the most of our gym, restaurant, and bar. It's great to know that you appreciated the quality of the food and the design of our spaces.You're absolutely right — many of our guests rise early to visit the castles and enjoy the surrounding nature, which can make our bar a little quieter in the evenings. We completely understand your point.Regarding the room size and price, we understand that expectations vary, especially when traveling internationally. Our location between two of Germany’s most iconic castles comes with a unique charm and setting, and we strive to balance that with comfort and service. We always recommend checking out our room categories, as we do offer more spacious options depending on guest preferences.We truly appreciate your feedback and hope to welcome you back again for another memorable stay in the heart of the Bavarian Alps.Best regards,Razvan T. KeferGeneral Manager

Response from Property: Dear Victor,thank you for your kind feedback! We’re delighted that you enjoyed our convenient location, allowing you to easily walk to Neuschwanstein Castle, as well as our sauna and spa facilities.We hope to welcome you back for another relaxing and memorable stay in the future!Best regards,Razvan T. KeferGeneral Manager

Response from Property: Dear Guest, thank you for your kind words about our hotel. We're delighted to hear that you found our location convenient and enjoyed the beauty and full facilities of our establishment. It's wonderful that you opted for a traditional style room, designed to reflect the rich history of the castle. We're also pleased that you found our breakfast to be very good. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Razvan Kefer General Manager

Response from Property: Dear Julia, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

Response from Property: Hello, Thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director

Response from Property: Dear Mr. Mo, Thank you very much for your detailed feedback and your kind words about our hotel and its facilities – we truly appreciate it.Regarding the room temperature, we would like to clarify that our engineering team visited your room several times and confirmed that the AC system was working properly. Our system is designed to warm up to a maximum of 25°C, which was verified by our technicians. Additionally, we had shown you an alternative room and nearly completed the room change, but you decided to stay in the original room.We understand that temperature perception can vary from person to person, and we take your feedback seriously. We are continuously working to improve.We would be delighted to welcoming you soon again and wishing you all the best.Warm regards, Laura JünglingFront Desk Manager

Response from Property: Dear Guest,thank you very much for taking the time to share your impressions with us. We are delighted to hear that you enjoyed the beautiful view of Lake Alpsee from your balcony, the convenience of being just steps away from the lake, and the magical starry skies at night.We are also pleased that you appreciated the spacious room and especially the well-designed bathroom with its separate shower and bathtub.At the same time, we regret that our breakfast and the German restaurant did not fully meet your expectations. Please be assured that we take your comments seriously and will use them to further improve our culinary offerings.We hope to have the pleasure of welcoming you back again soon for another wonderful stay by the lake!Warm regards,Razvan T. KeferGeneral Manager

Response from Property: Dear Theo,thank you for your feedback!We’re delighted to hear that you enjoyed the beautiful views from your lake-view room. We hope to welcome you back to the AMERON Neuschwanstein Hotel for another relaxing and scenic stay.Warm regards! Razvan Tiberius KeferGeneral Manager