Gemini Saigon Hotel

Stayed at this hotel for 2 nights. Overall the room was tired (as I have found most hotels in Vietnam to be) but ok with a bath as requested and a very comfy bed. The location was convenient down a small quieter side street so again another plus. However…… our problem came after we accidentally left something in the room after check out. I came back to retrieve said item after I realised on the same day only to be told the house keeper had left and come back tomorrow. After waisting yet another grab bike to go back to the collect the item today I have been told the exact same thing the house keeper has left. Surely they have lost property and she would have left it in there???? Nope by the looks of it the house keeper decided to take it for herself. The item wasn’t expensive but for me it is the principal and disregard by the hotel staff. You have a member of your staff stealing from your guests!!!!! Baffling….. don’t waist your money on this dishonest place.

Very bad experience when arriving at this hotel at 23:00 at night after a long flight from Europe. The room we booked months in advance was given away and we got the message the hotel was fully booked. The man at reception helped us find a different hotel .. but this was not the hotel we booked and in the end we payed more for a very basic room. Can’t judge the other facilities and room quality of this hotel, but this was definitely not what we planned for. Reason btw was that we didn’t respond to messages about our arrival time. Thats because we were flying… and: booking = booking!