Guest User
January 17, 2025
1. Check-in: Bad. I arrived by taxi from the airport, but I was told to carry my suitcase from the taxi to the check-in counter by myself. There is no ramp. The hotel staff told me to carry my suitcase by myself using the stairs.
2. Cleanliness & Hygiene: Bad. A used condom was lying on the side of the headboard, and there was no sign of it being cleaned. I complained, but they said "later," and they did not clean it.
3. Facilities: Bad. The bathroom & toilet door was broken, and when I closed the door, I was trapped in the bathroom. Therefore, I used the bathroom with the door open. The room had a bathtub, but there was no hot water. I used the shower with lukewarm water.
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