Hera Luxury Hotel

Удобное расположение для транзитной остановки на 1-2 ночи рядом с аэропортом. Приятный, чистый отель европейского типа. Отзывчивый персонал. Прибыли в 2ч ночи - без проблем и быстро заселились, персонал говорил по-английски. В номере было всё необходимое, включая воду и расходники для ванной. Оборудование в номере (кондиционер, чайник и т.д) работало без нареканий. В стоимость обязательно включён завтрак, но на него лучше не рассчитывать - никакой. Совсем.

В целом отель хороший, на одну ночь перед вылетом или поздним прилетим хороший вариант. Хороший завтрак. Берите обязательно такси через Uber , цена в среднем до отеля 40-70k.

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It is very close to Ho Chi Minh Airport and you can get there in about a quarter of an hour with your suitcase. The hotel has boiled rice noodles for breakfast, which is cost-effective. The room is large, clean and safe.

The hotel is not far from the airport, but! It is still difficult to walk because there is no sidewalk from the airport! The taxi showed that there was a traffic jam, so I had to drag my luggage all the way to the hotel, which took about 20 minutes! Then the "exciting" part came: At 8 o'clock in the evening, the front desk told us that the air conditioner above the 6th floor was broken (later we asked indirectly that it was probably only a few rooms that were broken), and asked us to check in at another hotel of theirs, which was on the opposite side of the road, not far away, but blocked by the middle guardrail, so we couldn't walk there. The front desk said they could help us call a taxi, but that hotel didn't have breakfast, so we had to call another taxi to come for breakfast the next day. Since we made a last-minute reservation and there might be no better choice, we agreed As a result, we went to another hera hotel, we can see that the hotel is obviously of the first grade. The room assigned to me is facing the shop that is being renovated. The so-called balcony is so loud that it is hard for people to stand outside. There is no soundproofing. It is impossible to rest. When I asked if I could change the room, they said there was no room, but it was OK without a window. We struggled for an hour and had to compromise. To sum up, the hotel service is OK, sorry, but they refused to solve any problems (including changing rooms, and we repeatedly compromised and deserved compensation by downgrading the room type). The quilt is thin with only a few layers of cloth, water is charged, the sink is blocked, the front desk and room service are the same person... There are too many complaints to list. I don't know where these good reviews come from. In short, choose carefully.

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