28 - 30 Thi Sách, St, District 1, Ho Chi Minh City, VietnamView Hotel Details
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Silverland May Hotel Guest Reviews
4.5/5
Great
356 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.4
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All reviews(356)
Positive reviews(341)
Reviews with photos/video(103)
Great swimming pool(40)
Delicious breakfast(39)
Excellent afternoon tea(25)
Perfect for business trips(17)
Average sound insulation(14)
Located downtown(12)
Loved the view(11)
Stayed multiple times(6)
Negative reviews(15)
meggietan
Narra Double
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Good stay, all the staff were super friendly to us, made some really good friends! The service was amazing, definitely will stay again!
Response from Property: Silverland May xin Chào meggietan ,Thank you for choosing our hotel for your recent trip.Thank you so much for your fantastic review! We are truly delighted to hear that you had a wonderful stay with us and that our staff made you feel welcome and comfortable.We take great pride in our team's commitment to providing exceptional service, and it's incredibly rewarding to know that we not only met your expectations but also helped you create memorable experiences and even make new friends during your stay.Your kind words about our staff's friendliness mean the world to us. We strive to ensure that every guest feels special and enjoys their time with us, and your review confirms that we are on the right track.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards ,Thao Vu (Ms.)Assistant Guest Relation Manager
環球小高
Khaya Double Or Twin
Stayed in Dec 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Close to Japanese street. Lots of good food. Good service in hotel and very welcoming.
Response from Property: Silverland May xin Chào E環球小高 ,Thank you for choosing our hotel for your recent trip. What a wonderful review about your latest experience at our hotel on Ctrip. We are thrilled to hear that you enjoyed your stay with us and appreciated the proximity to the Japanese street, where you could explore a variety of delicious foods.Our team is always dedicated to providing good service and ensuring our guests feel welcome and comfortable. It is guests like you who make our work so rewarding.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards,Thao Vu (Ms.)Guest Relation Manager
Guest User
Bougainvillaea Signature
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The service is quite good in the hotel. The staff in hotel smile to guests all the time. 
Response from Property: Xin chào ,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the service during your stay and appreciated the warm smiles from our staff. Providing a welcoming and friendly atmosphere is very important to us, and it’s wonderful to know that it made a positive impression on your experience.We look forward to welcoming you back in the future for another pleasant stay!Warm regards,
Zel Chong
Narra Twin No Window
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
FREE ROOM UPGRADE AND EARLY CHECK-IN! I booked a total of 4 nights in two separate bookings as Trip.com had promo codes. I booked Deluxe Twin room and only found out that this room had no windows (they changed the room name to Narra no windows a few days before my check-in date), and I was sad that I could not cancel the booking as it was prepaid. To my surprise, they upgraded my room to Premier Twin room (with windows) for free when I checked in, without me even asking! I have been to ho chi minh 4 times now and this was the best stay I had experienced in ho chi minh. I always researched the hotels by reading all the reviews before finally booking one, and I am really glad I booked Silverland May Hotel!!
Pros:
- Early check-in at 12+pm (usual check-in 3pm)
- No language barrier with the staff (all staff understood English pretty well)
- Buffet breakfast had at least 2 variations, they also have a separate menu offering food choices off the normal buffet spread (you can ask them for it) (best choices: almond croissants & ham, egg and cheese sandwich)
- Hotel Spa is a MUST TRY. I tried it and did not go for outside spas that I had planned to go. Went to the hotel spa and did 3 services in 2 days!
(1) Relaxing Package costing 1,200,000 VND (2hrs): Swedish massage, Body scrub (exfoliate with himalayan salt), Body wrap (nourish in oat & milk i believe)
(2) Facial spa costing 900,000 VND (~45min): Mild exfoliation and nourishment (my face felt super clean and brightened a lot after the spa! would do it again if i could)
(3) Hotstone massage costing 800,000 VND (1hr): just wanted to try a different kind of massage but I still prefer the swedish massage (the heat of the hotstones was out of my comfort zone haha)
- The hotel restaurant / cafe / in-room dining food choices were good too: best was the Beef Phó, it had more ingredients than phó selling outside. We went to the hotel cafe and was surprisingly offered 50% off our cakes so of course we had to order! The cafe offers the same food menu that the hotel restaurant offers, they will cook it and serve it to you if you are sitting in the cafe at Level G.
- Free afternoon tea (but I missed all four days of the tea session so no comments)
- Rooftop pool was very pretty and chill.
Cons:
- The quality of the tissue in the hotel rooms are bad. So thin and filmsy (2-ply). I bought my own 3-ply tissue and did not use the tissue in the rooms at all.
- Could have offered disposable bedroom slippers which would be more hygienic.
- Water pressure was not very strong, had to stand so close to the showerhead.
6/8
Response from Property: Xin chào Zel Chong ,Thank you so much for taking the time to share such a detailed and thoughtful review of your recent stay with us at Silverland May Hotel. We are delighted to hear that your experience exceeded your expectations and that you enjoyed your time in Ho Chi Minh City.We are thrilled that the complimentary room upgrade to our Premier Twin Room enhanced your stay, and we are pleased to know that our early check-in made your arrival more convenient. It is our goal to provide exceptional service, and we’re glad our team’s efforts made a positive difference.It’s wonderful to hear that you enjoyed our buffet breakfast and the menu offerings. We appreciate your special mention of the almond croissants and ham, egg, and cheese sandwich. Additionally, we’re delighted you had such a memorable experience at our hotel spa and took the opportunity to indulge in various treatments. Your detailed descriptions will surely be helpful to future guests.We’re also happy to know that our restaurant and café offerings met your expectations, and that you enjoyed the Beef Phở and the 50% off cakes—thank you for highlighting this experience!Regarding your feedback on the areas for improvement, we sincerely appreciate it. We will certainly review the quality of the tissues provided in the rooms, and we will consider your suggestion regarding disposable bedroom slippers for enhanced hygiene. Additionally, we will look into improving the water pressure in our showers to ensure a more comfortable experience for our guests.Thank you once again for your kind words and constructive feedback. We are honored to have been your best stay in Ho Chi Minh City, and we look forward to welcoming you back for another memorable experience.Warm regards,
Guest User
Narra Double
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Very good experience.
Nice location, clean and comfortable room.
Especially all the staff serve you with friends and warm.
Will definitely come back again if i visit ho chi minh.
Response from Property: Xin chào ,Thank you so much for your wonderful review. We are thrilled to hear that you had a very good experience with us and enjoyed our convenient location, clean, comfortable rooms, and, most importantly, the warm and friendly service provided by our staff.Your kind words are truly appreciated and will be shared with our entire team. We take pride in creating memorable experiences for our guests and are delighted to know that you plan to visit us again when you return to Ho Chi Minh City.We look forward to welcoming you back for another exceptional stay.Warm regards,
Guest User
Narra Double
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Sep 13, 2024
This is the only hotel I stayed in HCMC that requires late check-in at 3 PM, but not offers late checkouts (at least when I asked at front desk they said No)
Doormen are really helpful reaching out to hold me an umbrella when saw me returning in the rain from distance.
Room is ok in general, would be a bit better at this price tho.
Rooftop bar is beside the swimming pool which is nice and hammock to take a rest by the pool.
Prachi Newtia
Bougainvillaea Signature
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
I had an amazing experience at this property. Very good location, clean rooms and excellent service. They provided us customised breakfast options as well. Will book again
thuRAruthie
Narra Double
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The staff are so welcoming,kind & helpful! The location is near famous tourist spots, near a lot of food stalls/restaurants/spas/ATM and market. The service was excellent,I love it! I love the room & the toilet/bathroom is so lovely! The foods were good! I enjoyed having my tea time in the hotel :) I love the massage as well!
🌟🌟🌟🌟🌟 I would love to come back in your hotel in the future ❤️🫰🏻
Anonymous User
Narra Double
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Loved My Stay at Silverland May Hotel
I had such a great time at Silverland May Hotel! The rooms were super comfy, and the rooftop pool had amazing views of the city. Breakfast was delicious, and the free afternoon tea was such a nice surprise, with yummy treats and drinks to enjoy after a day out.
Big shoutout to Tran and Rum for their awesome service—they really made my stay special. The location is perfect too, close to everything but still quiet enough to relax. I’d definitely stay here again!
Response from Property: Xin chào ,Thank you so much for your wonderful review of your stay at the Silverland May Hotel! We are thrilled to hear you enjoyed your time with us.We are particularly pleased to know you found our rooms comfortable and the rooftop pool's city views spectacular. We strive to maintain a high standard of comfort and aesthetic appeal in all our guest rooms. We appreciate you highlighting the lovely views from the pool.We're delighted to hear you enjoyed the delicious breakfast. We're also happy you appreciated the complimentary afternoon tea. We're always looking for ways to enhance the guest experience and your feedback on the tea is very valuable.We are incredibly grateful for your kind words about Tran and Rum's excellent service. Their dedication to providing exceptional service is a cornerstone of our hotel's commitment to guest satisfaction. We will be sure to pass along your praise.We're also happy to hear you found the location perfect, combining proximity to attractions with a tranquil atmosphere. This is a key aspect of our hotel's location and we're glad you found it suitable.We truly appreciate you choosing the Silverland May Hotel and hope to welcome you back in the future.Sincerely,
Mariane Claire Lazareto
The Suite
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Location: Near to most tourist spots, lots of food options around
Ambiance/Facilities:
Facilities: Huge pool, fully equipped fitness gym, sauna, steam room
Rooms: Rooms and bathrooms are clean and spacious. Daily Housekeeping. They also provide free bottled water, coffee, tea, and fruits!
Restaurant: Our booking included daily breakfast. Great tasting foods with lots of choices. We were surprised that we also had free afternoon meals!
Staff: Super accommodating staffs!
Avg. Price per Person - ₱3330/night
Rating - 5/5
6/14
Response from Property: Silverland Mây Xin Chào.Great day!Thank you so much for including Silverland MÂY Hotel in your recent trip to Saigon.We are absolutely delighted to see that you were enjoy your stay, and it will be great pleasure to share your comments with the team.We always strive everyday to ensure that our guests get the highest standard of service possible in the hotel industry.Thank you for your kind words and looking forward to welcome you back with us in the near future.Sincerely,Silverland MÂY @ your serviceHotline 0911 038 603 ( Zalo / Viber / WhatsApp )
Mario Contle
Bougainvillaea Signature
Stayed in Sep 2024
Couples
10 review
4.7/5
Amazing
Posted on Oct 10, 2024
Great Location, close to everything.
Room noise isolation could be better but the terrace pool is a great feature.
Response from Property: Xin chào Mario Contle ,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our convenient location and our terrace pool – it truly is a guest favorite!We appreciate your comments regarding the room noise isolation. Please be assured that we take your feedback seriously and will look into ways to enhance the comfort and tranquility of our rooms.It was a pleasure having you stay with us, and we hope to welcome you back in the future for an even better experience.Warm regards,
Guest User
Bougainvillaea Signature
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 18, 2024
I left my samsung ear bud in the room. Would it be possible to retrieve it?
Response from Property: Xin chào , Thank you so much for taking the time to share your wonderful feedback with us. We see that you would like to find your ear bud. Could you please contact our hotline to share your name, room number and check out date for us to check properly ?We are delighted to hear that you found our staff to be very friendly and helpful during your stay. It is always a pleasure to know that our team's efforts are appreciated, and we will make sure to pass along your kind words to them. We hope that your stay with us was as comfortable and enjoyable as possible, and we look forward to welcoming you back to on your next Mây visit. Warm regards,
yee tian
Narra Twin No Window
Stayed in Aug 2024
Family
18 review
4.7/5
Amazing
Posted on Dec 13, 2024
Great night stay there. Fast check in and out. All service crew members are outstanding.
Response from Property: Xin chào Yee Tian ,Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great night’s stay and that our fast check-in and check-out made your visit even more enjoyable.We take great pride in our service team, and it’s wonderful to know that their efforts stood out during your stay. Your kind words will certainly be shared with our staff as a testament to their hard work.We look forward to welcoming you back for another exceptional stay in the future!Warm regards,
DanDan1969
Bougainvillaea Signature
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 28, 2024
signature room is very good,and hotel staffs are kind and nice,also step out hotel one or two street you can find many food shop
Response from Property: Xin chào DanDan1969,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay in our Signature Room and found our staff to be kind and friendly. It's great to know that our location was convenient for you, with many food shops just a short walk away.We hope to welcome you back to Silverland Mây Hotel soon for another wonderful stay!Best Regards,Calvin ChâuHotel Operations Manager
Guest User
Narra Twin No Window
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Great hotel! Centrally located, lovely pool and fantastic breakfast. Recommend.
Response from Property: Silverland Mây Xin Chào.Great day!Thank you so much for including Silverland MÂY Hotel in your recent trip to Saigon.We are absolutely delighted to see that you were enjoy your stay, and it will be great pleasure to share your comments with the team.We always strive everyday to ensure that our guests get the highest standard of service possible in the hotel industry.Thank you for your kind words and looking forward to welcome you back with us in the near future.Sincerely,Silverland MÂY @ your serviceHotline 0911 038 603 ( Zalo / Viber / WhatsApp )