Guest User
October 12, 2024
The room was so small on the first day that there was no place to unfold two suitcases. The most important thing was that three of the four pillows were stained, and there were human hairs on the bed... I quickly contacted Ctrip customer service, and the attitude was very good. The hotel staff took the initiative to contact us for room change at breakfast the next day. Later, it was basically the same as in the picture.
The hotel has a good location and the hotel service staff is very enthusiastic, just as the reviews say.
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