Four Points by Sheraton Heyuan Resort
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1 room, 2 adults, 0 children
All properties in Heyuan
Four Points by Sheraton Heyuan Resort
No. 1 of Scenic Hotels in Heyuan
Wandong Tourist Area, Yuancheng District, Heyuan, Guangdong, 517000, China
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We Price Match
Last booked 32 mins ago
China travel essentials
Easy to reach
Free parking
Lots to do
Varied breakfast
Most card payments acceptedAmenities
Indoor swimming pool
Hot springs
Hiking
Gym
Public parkingFree
2 Car charging facilities
Library
Football pitch
All amenities
Property Description
The Four Points by Sheraton Heyuan Resort is an ideal spot for travelers wanting to discover the city. The Four Points by Sheraton Heyuan Resort is an ideal choice for travelers who want to take in the sights and sounds of Heyuan.
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9.1/10
Clean and sanitary, Quiet environment, The waiters are friendly. 
Rich buffet breakfast l
All 2,711 reviews
Surroundings
Train: Shiba Railway Station
(15.7 km)
Train: Heyuandong Railway Station
(19.4 km)
Landmarks: Bavarian Manor Jiayuan Theater
(100m)
Landmarks: Bavarian Manor - Water Park
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Hotspring Deluxe Mountain View, Twin Room
2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
9
Hotspring Deluxe Lake View, Twin Room
2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
10
Hot Spring Premier Suite - Lake-View
1 King bed
120m² | Floor: 7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
5
Family Suite - Lake-View
1 Queen bed and 1 Single bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
5
Hotspring Deluxe Lake View, King Room
1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
11
Cartoon Themed Family Room (Double Bed)
1 Queen bed
30-40m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Family Suite
1 Single bed and 1 Queen bed
50-60m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Hotspring Deluxe Mountain View, King Room
1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Hakka Enclosed Compound Twin Bed Room
2 Double bed
30-40m² | Floor: 3-6
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
6
Superior Room (2 Beds)
2 Double bed
30-40m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Garden Courtyard Hot Spring Room - 5-Room (5 Beds) (1 Living Room, Pool, Soaking Tub, Mahjong, Kitchen)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Single bed
1200m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Family Connecting Room - 2-Room (3 Beds)
Bedroom 1:1 Queen bed ● Bedroom 2:2 Double bed
60-70m² | Floor: 3-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
4
Guestroom (Double Bed)
1 Queen bed
30m² | Floor: 3-5
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Family Suite - Mountain-View
1 Single bed and 1 Queen bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
Garden Courtyard Hot Spring Room - 7-Room (8 Beds) (2 Living Rooms, Pool, Soaking Tub, Mahjong, Kitchen)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Queen bed ● Bedroom 6:1 Queen bed ● Bedroom 7:2 Single bed
1500m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
4
Family Room (Twin Kang Beds)
2 King bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Family Connecting Room - 2-Room (2 Beds)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
60m² | Floor: 3
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Good
2,711 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness9.1
- Amenities8.8
- Location9.1
- Service9.1
Average for similar properties in Heyuan
Review summary
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Hygiene and Cleanliness: Many reviews highlighted the cleanliness and hygiene of the hotel, from the rooms to the hot springs. The rooms were described as clean, comfortable, and well-equipped, with special attention given to maintaining a pleasant and sanitary environment.(based on 401 reviews)
Guest User
July 14, 2025
The service is amazing.
Upon checking they explained all the benefits and working hours with a lot of patience and she try her best to find the perfect room for us.
During breakfast again they introduce the buffet and make sure we had everything we needed. Maggie and Wendy were very friendly and professional and the food was delicious and well presented.
The GM Kevin is clearly making a great job considering the maintenance of the rooms and the consistent service from the staff. Would super recommend this property; specially for people traveling with kids.
Guest User
November 3, 2025
We had a wonderful stay at this hotel. The room is clean and the view is nice.
We were impressed by receptionist Ms 支，her well-mannered and friendly made us feel welcomed.
K...
January 31, 2025
Only think to do around its hot springs and its nothing really special.
Khan, Sohrab
February 3, 2025
Great Hotel
Guest User
May 26, 2024
Room is big and clean. However, there is not enough reastaurants and eatery place.
Location is not convenient for travellers via high speed train as it takes more than 40 minutes via Taxi.
The Reception ladies at the hotel spring counter is very bad manners to customers.
Re coffee shop breakfast in the morning, the food selection is mainly cater for tour group. For individual travellers, RMB128 per person breakfast charge is not worth the value. The coffee machine is very limited on choice of coffee and have to queue up quite long.
Guest User
June 25, 2024
The view is superb. But location is too far from city and high speed railway station.
Not much restaurants nearby, hence have to travel 40 minutes to Heyuan city for nice food.
The hot spring staffs were very bad manner. Not friendly at all.
Guest User
April 24, 2024
Very nice premises, services are good, staff are polite n helpful. The only downside is lots of stalls/shops/resto r not open, maybe they will open for weekend only... We booked a hot spring hill view room n upgraded to lake view....so nice .... Thanks for everything, we all enjoy e stay... Sure will come back again if we hv a chance...
Guest User
March 6, 2024
Very good services and the staff were polite and willing to answer the queries, the room are clean and tidy.
Services & Amenities
Most popular amenities
Indoor swimming pool
Additional charge
Hot springs
Additional charge
Hiking
Off-site
Gym
Public parking
Free
2 Car charging facilities
Library
Football pitch
Off-site
Basketball court
Off-site
Table tennis room
Tea room
Cardroom
2 Restaurants
Conference room
Multi-function room
Karaoke
Service robots
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Hot springs
Gym
2 Restaurants
Conference room
Multi-function room
Kids' club
2 Restaurants
家苑中餐厅
Cuisine: Cantonese, Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:30, 17:00-22:00
宜客乐西餐厅
Cuisine: Seafood
Open for: Breakfast
Business hours: [Sat] 07:00-10:30, 18:00-21:00,[Mon - Fri,Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Towels
Pool lounge
Adults only
Fees apply, CNY 97.00 (approx. €11.79) Per service
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities 1
Car charging facilities 2
Business services
Multi-function room
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Front desk services
24-hour front desk
Lockers available
Concierge service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Convenience store/kiosk
Room service
Public areas
PA and sound system
Non-smoking floor
Water purifier
Elevator
Ventilation system
Vending machines
Service robots
No smoking in public areas
Smoking area
ATM
Library
Health & wellness
Table tennis room
Gym
Football pitch
Off-site
Basketball court
Off-site
Hot springs
Additional charge
Hiking
Off-site
Activities
Karaoke
Cardroom
Eco tours
Off-site
Table soccer
Campsite toilets
Campsite
Tea room
Camp set-up and delivery services
Guests can bring their own tents
Planting and picking fruit and vegetables
Close to Animals
Fishing
Off-site
Cleaning services
Laundry service (off-site)
Clothes steamer
Laundry detergent
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Kids' club
Accessibility
Braille signs
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | CNY 200.00 (approx. €24.29) per person per night Extra crib: Free |
Children 4–17 years old | CNY 200.00 (approx. €24.29) per person per night |
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. €7.78) per person |
Children over 1.4m in height | CNY 128.00 (approx. €15.55) per person |
Adult | Buffet:CNY 128.00 (approx. €15.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2016
- Number of Rooms: 290
Phone:+86-762-8886188
The Four Points by Sheraton Heyuan Resort is an ideal spot for travelers wanting to discover the city. The Four Points by Sheraton Heyuan Resort is an ideal choice for travelers who want to take in the sights and sounds of Heyuan.
The hotel is located approximately 16km from Shiba Railway Station. Traveling to and from the railway station is easy with Shiba Railway Station located approximately 16km away. There is no shortage of things to see in the area, with the Bavarian Manor Chinese Medicine Sinopharm Hot Spring, Bavarian Manor Black Forest Paradise and Ketianxia Hot Spring Town all nearby.
When guests have some time on their hands they can make use of the onsite facilities. Guests of this Heyuan hotel can make use of the parking facilities.
According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
The hotel is located approximately 16km from Shiba Railway Station. Traveling to and from the railway station is easy with Shiba Railway Station located approximately 16km away. There is no shortage of things to see in the area, with the Bavarian Manor Chinese Medicine Sinopharm Hot Spring, Bavarian Manor Black Forest Paradise and Ketianxia Hot Spring Town all nearby.
When guests have some time on their hands they can make use of the onsite facilities. Guests of this Heyuan hotel can make use of the parking facilities.
According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
Frequently Asked Questions
What’s the cancellation policy at Four Points by Sheraton Heyuan Resort?
The cancellation policy at Four Points by Sheraton Heyuan Resort depends on your room type and booking terms.What’s the cancellation policy at Four Points by Sheraton Heyuan Resort?
What are the check-in and check-out times at Four Points by Sheraton Heyuan Resort?
Check-in at Four Points by Sheraton Heyuan Resort starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Four Points by Sheraton Heyuan Resort?
Is breakfast available at Four Points by Sheraton Heyuan Resort?
Yes, Four Points by Sheraton Heyuan Resort provides breakfast. Options include Western, Chinese. Is breakfast available at Four Points by Sheraton Heyuan Resort?
Are pets allowed at Four Points by Sheraton Heyuan Resort?
No, pets are not allowed at Four Points by Sheraton Heyuan Resort.Are pets allowed at Four Points by Sheraton Heyuan Resort?
Does Four Points by Sheraton Heyuan Resort have a restaurant on-site?
Yes, Four Points by Sheraton Heyuan Resort features an on-site restaurant serving Cantonese, Chinese, Seafood cuisine.Does Four Points by Sheraton Heyuan Resort have a restaurant on-site?
Does Four Points by Sheraton Heyuan Resort offer airport transfer services?
No, Four Points by Sheraton Heyuan Resort doesn’t offer airport shuttle or transfer options.Does Four Points by Sheraton Heyuan Resort offer airport transfer services?
About This Property
| Nearest Train Station | Shiba Railway Station |
|---|---|
| Distance to Train Station | 15.7KM |
| Average Price From | EUR105 |
| Hotel Star Rating | 5 |