Four Points by Sheraton Heyuan Resort
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1 room, 2 adults, 0 children
All properties in Heyuan
Four Points by Sheraton Heyuan Resort
No.1 of Scenic Hotels in Heyuan
Wandong Tourist Area, Yuancheng District, Heyuan, Guangdong, 517000, China
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We Price Match
Last booked 12 hrs ago
China travel essentials
Varied breakfast
Easy to reach
Most card payments accepted
Superb views
Free parkingShow more
Amenities
Indoor swimming pool
Hot springs
Hiking
Gym
Public parkingFree
2 Car charging facilities
Library
Football pitch
All amenities
Property Description
The Four Points by Sheraton Heyuan Resort provides a great place for travelers to relax after a busy day. Visitors to Heyuan will find that the Four Points by Sheraton Heyuan Resort is a fantastic accommodation choice.
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9.0/10
Clean and sanitary, Quiet environment, The waiters are friendly. 
Rich buffet breakfast l
All 2,653 reviews
Surroundings
Train: Shiba Railway Station
(15.7 km)
Train: Heyuandong Railway Station
(19.8 km)
Landmarks: Bavarian Manor Jiayuan Theater
(100m)
Landmarks: Bavarian Manor - Water Park
(160m)
Landmarks: Bavarian Manor Chinese Medicine Sinopharm Hot Spring
(180m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Hotspring Deluxe Mountain View, Twin Room
2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
9
Hotspring Deluxe Lake View, Twin Room
2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
10
Hot Spring Premier Suite - Lake-View
1 King bed
120m² | Floor: 7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
5
Family Suite - Lake-View
1 Queen bed and 1 Single bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
5
Hotspring Deluxe Lake View, King Room
1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
11
Cartoon Themed Family Room (Double Bed)
1 Queen bed
30-40m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Family Suite
1 Single bed and 1 Queen bed
50-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Hotspring Deluxe Mountain View, King Room
1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
6
Family Suite - Theatre View Twin Room
2 Double bed
30-40m² | Floor: 2-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
6
Superior Room (2 Beds)
2 Double bed
30-40m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
10
Garden Courtyard Hot Spring Room - 5-Room (5 Beds) (1 Living Room, Pool, Soaking Tub, Mahjong, Kitchen)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Single bed
1200m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
6
Family Connecting Room - 2-Room (3 Beds)
Bedroom 1:1 Queen bed ● Bedroom 2:2 Double bed
60-70m² | Floor: 3-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
4
Guestroom (Double Bed)
1 Queen bed
30m² | Floor: 3-5
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
7
Family Suite - Mountain-View
1 Single bed and 1 Queen bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
TV
Check Availability
16
Garden Courtyard Hot Spring Room - 7-Room (8 Beds) (2 Living Rooms, Pool, Soaking Tub, Mahjong, Kitchen)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Queen bed ● Bedroom 6:1 Queen bed ● Bedroom 7:2 Single bed
1500m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
4
Family Room (Twin Kang Beds)
2 King bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
4
Family Connecting Room - 2-Room (2 Beds)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
60m² | Floor: 3
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Good
2,653 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.8
- Location9.1
- Service9.0
Average for similar properties in Heyuan
Guest User
September 8, 2025
特別要指出餐廳的服務和出品都挺好的，入住前台的服務，有個別人員有待提高。
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Guest User
September 8, 2025
房間很寬敞，遊玩的項目孩子喜歡，大堂接待的小夥子耐心、細緻，還特別送給寶寶一個小公仔，讓寶寶從踏入酒店就開心無比。
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Guest User
September 7, 2025
16:30分入住看到沒有套餐水果打電話問前台説17:00才配送。等到了17:25還沒看到再次打電話前台，前台直接幫我轉接廚房，廚房無人接聽，我們就不理了，出去遊玩吃晚餐，沒想到回來的時候發現房間有果盤，期間沒有服務員打電話詢問是否可以開房間放入，你們酒店就這樣私自進入客人入住過的房間麼？財產怎麼保證？因為發生這件事情，晚上去泡温泉的時候準備把財務放保險櫃發現還是壞的，還發現冰箱也壞了，你們要求12:30退房，15:00才能入住期間請問不檢查過麼？還有電視還是有線的畫質很糊看壞眼睛。當天晚上23:40分連續打了五次前台都沒人接，你們的服務真的差得
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Xishuichangliuad
September 4, 2025
非常滿意，服務周到
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Guest User
September 3, 2025
前台Coco li 服務特別熱情有耐心，衞生需加強，感謝小李協助解決問題，服務特別好
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Guest User
September 2, 2025
真的很棒哦
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Guest User
August 31, 2025
房間很不錯！因為淡季還幫忙升級房型！房間很大還有温泉池。因為去萬綠湖玩了回來有點晚泡温泉沒怎麼泡，虧大了。但是酒店包温泉和遊樂場真的很划算啦，遊樂場也一般般，裏面拍照真的出片
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1881
August 30, 2025
有好有唔好,好喺住環境ok,唔好喺溫泉只限當日,小朋友又要畀88人仔,黑森林樂園又細又熱,纜車慢吞吞又冇冷氣,焗**
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Guest User
August 29, 2025
酒店服務到位，服務響應很快，自助早餐品相OK，味道中規中矩。温泉和水樂園小孩玩的很開心
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Additional charge
Hot springs
Additional charge
Hiking
Off-site
Gym
Public parking
Free
2 Car charging facilities
Library
Football pitch
Off-site
Basketball court
Off-site
Table tennis room
Tea room
Cardroom
2 Restaurants
Conference room
Multi-function room
Karaoke
Service robots
Water park
Additional charge
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Hot springs
Gym
2 Restaurants
Conference room
Multi-function room
Water park
Kids' club
2 Restaurants
喜来登家苑中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:30-14:30, 17:00-22:00
河源巴伐利亚庄园福朋喜来登酒店·宜客乐西餐厅
Cuisine: Seafood
Business hours: [Mon - Fri,Sun] 07:00-11:00,[Sat] 07:00-11:00, 18:00-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Towels
Pool lounge
Adults only
Fees apply, CNY 97.00 (approx. 7,283.18 KZT) Per service
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities 1
Car charging facilities 2
Business services
Multi-function room
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Front desk services
24-hour front desk
Lockers available
Concierge service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Convenience store/kiosk
Room service
Public areas
PA and sound system
Non-smoking floor
Water purifier
Elevator
Ventilation system
Vending machines
Service robots
No smoking in public areas
Smoking area
ATM
Library
Health & wellness
Table tennis room
Gym
Football pitch
Off-site
Basketball court
Off-site
Hot springs
Additional charge
Hiking
Off-site
Activities
Karaoke
Cardroom
Eco tours
Off-site
Table soccer
Campsite toilets
Campsite
Tea room
Camp set-up and delivery services
Guests can bring their own tents
Planting and picking fruit and vegetables
Close to Animals
Water park
Additional charge
Fishing
Off-site
Cleaning services
Laundry service (off-site)
Clothes steamer
Laundry detergent
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Books and videos for kids
Kids' club
Accessibility
Braille signs
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | CNY 200.00 (approx. 15,016.87 KZT) per person per night Extra crib: Free |
Children 4–17 years old | CNY 200.00 (approx. 15,016.87 KZT) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. 4,805.40 KZT) per person |
Children over 1.4m in height | CNY 128.00 (approx. 9,610.80 KZT) per person |
Adult | Buffet:CNY 128.00 (approx. 9,610.80 KZT) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2016
- Number of Rooms: 290
Phone:+86-762-8886188
The Four Points by Sheraton Heyuan Resort provides a great place for travelers to relax after a busy day. Visitors to Heyuan will find that the Four Points by Sheraton Heyuan Resort is a fantastic accommodation choice.
The hotel is approximately 16km away from Shiba Railway Station. Shiba Railway Station is approximately 16km away by road. With multiple attractions nearby including Bavarian Manor Chinese Medicine Sinopharm Hot Spring, Bavarian Manor Black Forest Paradise and Ketianxia Hot Spring Town, guests will find plenty to keep themselves occupied.
When guests have some time on their hands they can make use of the onsite facilities. Guests of this Heyuan hotel can make use of the parking facilities.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
The hotel is approximately 16km away from Shiba Railway Station. Shiba Railway Station is approximately 16km away by road. With multiple attractions nearby including Bavarian Manor Chinese Medicine Sinopharm Hot Spring, Bavarian Manor Black Forest Paradise and Ketianxia Hot Spring Town, guests will find plenty to keep themselves occupied.
When guests have some time on their hands they can make use of the onsite facilities. Guests of this Heyuan hotel can make use of the parking facilities.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
Frequently Asked Questions
What is the cancellation policy for Four Points by Sheraton Heyuan Resort?
The cancellation policy for Four Points by Sheraton Heyuan Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Four Points by Sheraton Heyuan Resort?
What are the check-in and check-out times at Four Points by Sheraton Heyuan Resort?
Standard check-in time at Four Points by Sheraton Heyuan Resort is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Four Points by Sheraton Heyuan Resort?
Does Four Points by Sheraton Heyuan Resort provide breakfast?
Yes, Breakfast is offered at Four Points by Sheraton Heyuan Resort. Breakfast option(s): Western, Chinese. Does Four Points by Sheraton Heyuan Resort provide breakfast?
Can I bring my pet inside the Four Points by Sheraton Heyuan Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in Four Points by Sheraton Heyuan Resort.Can I bring my pet inside the Four Points by Sheraton Heyuan Resort?
Is there a restaurant at Four Points by Sheraton Heyuan Resort?
Yes, Four Points by Sheraton Heyuan Resort offers on-site dining. You can enjoy a variety of Chinese, Cantonese, Seafood dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Four Points by Sheraton Heyuan Resort?
Is airport shuttle service offered by Four Points by Sheraton Heyuan Resort ?
No, the Four Points by Sheraton Heyuan Resort doesn't offer airport transfer services.Is airport shuttle service offered by Four Points by Sheraton Heyuan Resort ?
About This Property
| Nearest Train Station | Shiba Railway Station |
|---|---|
| Distance to Train Station | 15.7KM |
| Average Price From | KZT69518 |
| Hotel Star Rating | 5 |