SunBay Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Hersonissos

SunBay Hotel

25is Martiou, Hersonissos, Crete, 70014, Greece
Show on map
We Price Match
hotel overview picture
Amenities
Outdoor swimming pool
Horse riding
Massage room
Gym
24-hour front desk
Luggage storage
Bar
Tennis court
All amenities
Property Description
Facing the beachfront, SunBay Hotel offers 4-star accommodations in Hersonissos and features a seasonal outdoor swimming pool, fitness center and garden. Among the facilities of this property are a restaurant, a 24-hour front desk and an ATM, along with free WiFi. The property is one mile from the city center and a 6-minute walk from Star Beach. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. All guest rooms include a closet. SunBay Hotel has a playground. You can play table tennis, darts and tennis at the accommodation, and car rental is available. Cretaquarium Thalassocosmos is 9.2 miles from SunBay Hotel, while Heraklion Archaeological Museum is 18 miles away. Heraklion International Airport is 14 miles from the property.
Show more
6.1/10
Cleanliness6.1
Amenities6.1
Location6.1
Service6.1
All 16 reviews
Surroundings
Airport: Heraklion International Airport "Nikos Kazantzakis"
(24.4 km)
Landmarks: Star Beach Pool
(170m)
View on map

Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Quadruple Room With Garden View

Quadruple Room With Garden View

Air conditioning
Private bathroom
Refrigerator
Balcony
Room Details
Check Availability
Quadruple Room With Sea View

Quadruple Room With Sea View

Air conditioning
Private bathroom
Refrigerator
Balcony
Room Details
Check Availability
Twin/Double Room With Garden View

Twin/Double Room With Garden View

1 Double bed or 2 Single bed
Room Details
Check Availability
Quadruple Room-Private Pool

Quadruple Room-Private Pool

Room Details
Check Availability
Twin/Double Room With Sea View

Twin/Double Room With Sea View

1 Double bed or 2 Single bed
Room Details
Check Availability
Twin Room With Garden View

Twin Room With Garden View

Room Details
Check Availability
Family Two Bedroom Room With Garden View

Family Two Bedroom Room With Garden View

Room Details
Check Availability
Double Room With Garden View

Double Room With Garden View

Room Details
Check Availability
Double Room With Sea View

Double Room With Sea View

Room Details
Check Availability
Twin Room With Sea View

Twin Room With Sea View

Room Details
Check Availability
Hide Room Types

Guest Reviews

6.1/10
16 reviews
  • Cleanliness6.1
  • Amenities6.1
  • Location6.1
  • Service6.1
Average for similar properties in Hersonissos
Most Mentioned
Review summary
Powered by AI
Location: Highly praised for being central, near shops, restaurants, and beaches, with easy access to nearby attractions.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 8, 2025
Это очень хороший отель для отдыха, территория большая, несколько бассейнов, включая горки и мини-аквапарк, много мест для плавания в море, много шезлонгов для загорания. Персонал - особенное спасибо! 🙂 На барах (и в ресторанах) очень доброжелательные и приветливые люди, которые ещё и подскажут какую-то информацию. Говорят легко на английском или немецком. Еда разнообразная, я ела каждый день какую-то рыбу, но мне было мало и хотелось ещё больше морепродуктов… но -что-то рыбное было каждый день! Шашлычки рыбные, кольца кальмара, мидии - супер! А этот сыр и соусы-это просто можно есть круглосуточно 🙃 панкейки на завтрак очень радовали детей, сладостей и арбуза неимоверно много и дети просто не могли остановиться, потому что это вкусно 😄 Уборка номера на 5+! Даже игрушки детей расставляли, что было очень мило 😊 Поселение было очень быстрое, трансфер без опозданий. Имея опыт ‘олл-инклюзив’ в Турции 1 раз и потом больше никогда так не делала.. , могу сказать, что тут определенно получила отдых! 🙂
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 2, 2025
Is a 3 star hotel with 4 star prices: - old - multiple bads in a room - low quality food ( me and my 8 year son got digestive problems ) - all services very low - from reception, to cleaning - they do not replace towels, no vanity refill ( I had to buy: shower gel, shampoo, .... The only positive is the water features. ...but they have one life guard for 3 pools ! ( that sometimes also is serving drinks ! )
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2025
We spent a wonderful holiday in this hotel. Thank you very much to Mrs. Hara from the seaside bar. She's the nicest bartender. She is very nice. Hara is always cheerful, friendly and smiling. Thank you for all the moments spent in your company in your bar by the sea :) :) :) Spędziliśmy wspaniałe wakacje w tym hotelu. Bardzo dziękujemy Pani Hara z baru nad morzem. To najsympatyczniejsza barmanka. Jest bardzo miła. Hara zawsze jest wesoła, przyjacielska i uśmiechnięta. Dziękujemy za wszystkie chwile spędzone w twoim towarzystwie w twoim barze nad morzem :) :) :)
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 5, 2025
We spent a great holiday on a beatiful Island in a great hotel. Spetial thanks to the Manager of the restaurant Mario and its assistant Laoura for their care. The kept everything clean and in proper order. Hotel is located as close to the beach as possible. This is a great advantage.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 22, 2024
Als wir ankam,das erste blick waren wir schon mal schockiert, dann kam die unfreundlichkeit von der Rezeption, kein Willkommen, haben nach Trinken gefragt es wurde uns gesagt an die Hauptstraße können Sie selber kaufen, obwohl wir all inkl. hatten. Schnell das Geld TAX gebühren kassiert und weg mit uns. Auf dem weg zum Zimmer gab es kakalacken, 2. Schock : Zimmer die wir nicht gebucht haben, hat gestunken, alt, ameisen im waschbecken, in jeden eck gab es dreck ohne ende und hat nach Schimmel gerochen und an die Tür war schimmel, Betten haben ebenfalls gebrochen. Aus dem Grund haben wir von 48 std. Nur 2/3 Stunden geschlafen (auf dem stuhlBalkon und liege auf dem Pool) bis die eine Lösung gefunden haben. Einfach ein Horror Urlaub zeit,. Finger Weg, Essen zum kotzen, Geschirr Dreckig, Teller, besteck kaum zum anfassen ekelhaft, Das essen war jedentag von Morgen bis abends das gleiche, es gab restlich von mittag die dann Abends aufgewärmt wurde, ( gleiche essen und Geschmack alt) es gab restliche von Morgen die dann Nachmittag ( sogenannte Kaffee und kuchenzeit) noch hingestellt wurde. Personal am Pool war unfreundlch, du musstett bettel um etwas trinken zu bekommen,. Jeden Tag gab es ekliche, unfreundlichkeit,Toilette waren ekelhaft, im Zimmer sowie in der Anlage, Massen von Leute die an eine Toilette ging, Massen von Leute die an büffet gekämpft haben ummdas erste platz zu bekommen im Essen Raum, all das ohne Kontrolle, ich könnte ein Buch schreibe über die Ekelhaft Anlage, vom Zimmer, Pool, Essen, Personal, Putzfrauen die nie das Zimmer sauber machen, einfach rein Fenster und betten kurz zu decken und sehr oft keine Handtuch hingestellt, Natürlich all das wurde jedesmal gemeldet, statt Urlaub musste wir jedesmal die Ursache melden, wir waren x mal an die Rezeption. Einfach finger weg. Es sind nicht alle Foto dabei und Natürlich könnte ich noch mehr schlechte Erfahrung reinschreiben. FINGER WEG
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2023
Ristorante super affollato molti maleducati si riempivano il piatto e facevano cadere il cibo a terra, quindi devi stare attento o rischi di scivolare, cibo molto ripetitivo Spiaggia piccola solo x bambini,piscine oknon tornero più qui
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 25, 2024
I booked a week's vacation at eri beach but it was not what i expected,the hotel is in a great location but abandoned by the owners. THE STAFF WORKS IN DIFFICULT CONDITIONS AND IN A MODE OF TERROR FROM THE ADMINISTRATION ,which is non-existent.It was informed by the reception that there is a beach bar where we can drink our coctails,i visted it and found out that the girl was playing music from a specific country because these customers left tips,so the rest of us weren't there .The girl was talking to the camera alone,she was shouting suddenly and the worst thing was she didn't was the glasses with detergent,i didn't visit it again for fear of sticking something and i wonder if the management doesn't check if its staff is using psychiatric medication very girl's behavior is strange DO NOT CRUSH THE STAFF.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 11, 2024
Prévoyez un budget restaurant important car vous ne mangerez jamais là bas tellement la nourriture est horrible Si vous êtes à mobilité réduite (pas fauteuil roulant) des douleurs horrible chaque jour car l'hôtel est fait sur une falaise donc escaliers partout Prévoyez un budget location de voiture si vous voulez voir de vrais plage Prévoyez un budget de 50€ par chambre supplémentaire pour la climatisation et taxe par chambre et non par personne Prévoyez de revoir le sens du 4 étoiles non pas car c'est un pays étranger ayant des valeurs d'étoiles différentes juste ils sont 4 étoiles comme les hôtels à côté sauf que 3 étoiles sont des étoiles filantes Prévoyez d'acheter de l'eau et des boissons car les boissons sont dégueulasses Ne soyez ni aimable ni poli dans cet hôtel aucun personnel ne l'est! Bon courage
Translate

Services & Amenities

Outdoor swimming pool
Restaurant
Water park
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 08:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Age Requirements
The main guest checking in must be at least 18 years old

Property Description

  • Number of Rooms: 38
Facing the beachfront, SunBay Hotel offers 4-star accommodations in Hersonissos and features a seasonal outdoor swimming pool, fitness center and garden. Among the facilities of this property are a restaurant, a 24-hour front desk and an ATM, along with free WiFi. The property is one mile from the city center and a 6-minute walk from Star Beach. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. All guest rooms include a closet. SunBay Hotel has a playground. You can play table tennis, darts and tennis at the accommodation, and car rental is available. Cretaquarium Thalassocosmos is 9.2 miles from SunBay Hotel, while Heraklion Archaeological Museum is 18 miles away. Heraklion International Airport is 14 miles from the property.

Frequently Asked Questions

What is the cancellation policy for SunBay Hotel?

The cancellation policy for SunBay Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at SunBay Hotel?

Standard check-in time at SunBay Hotel is 15:00-24:00 and check-out time is 11:00.

What amenities and services are available at SunBay Hotel ?

SunBay Hotel offer top amenities and services include Shuttle service.

How far is the SunBay Hotel from the closest airport?

The closest airport is Heraklion International Airport "Nikos Kazantzakis", and it is about 25 mins from hotel by car (24.4 km).

About This Property

Nearest AirportCrete Heraklion Airport
Distance to Airport24.44KM
Average Price FromPHP15257
Hotel Star Rating3