SpringHill Suites by Marriott Hotels in Henrico County

Last minute one night stay. In town for kids sports event, decided to book the morning of, rather than drive over 2.5hrs each way home and back again. Simply put - this property should NOT bear the Marriott name. It is disgusting. Period. Rooms are outdated and dirty. Sidewalks are all uneven. Pool is extremely small, more like an over-sized hot tub, with a clearly unmaintained walking area around it. Buildings are clearly old, as if stuck in time from when this apartment-style hotel was in its prime. Not today! Had my entire family with me, so we paid the extra $$ for the two bedroom “penthouse” (as described in the Marriott app), only to find out it is really just an outdated second floor room with a loft and extra bathroom upstairs. Not a big deal, we needed the space. But the notion that this room is a penthouse, is laughable at best. The first room we checked into wreaked of ********* and cigarette smoke. We hadn’t even crossed the door threshold before being greeted by that awful smell. A quick call to the front desk yielded the usual apologies, and we were promptly relocated to another room. We did not stay in the first room long enough to even tell if it was clean. Unfortunately at that point, based on the property being so outdated, and the disgusting smell of first room, our expectation of the next room was pretty low - just don’t stink. While the second room did not smell as bad as the first, it was clearly a room that had previous issues…. The door and door jamb showed clear indications that this room had been broken into, perhaps repeatedly. The door hardware had clearly come off and had been reattached multiple times based on the amount of screw holes. The “safety” latch on the top was so loose that it came off in my hand while I was checking to see how bad it was. When I called the front desk to have it repaired, I was advised that maintenance had departed for the day and it would be addressed in the morning. I ended up using the butter knife from the kitchen to reattach it with the screws - it was actually tighter than it was when we checked in. Since my wife was not completely comfortable with that, we opted to buy a door security bar from Walmart as an extra precaution. It baffles me that Marriott is aware of this condition and has simply chosen to reattach the hardware rather than redo the door frame, and replace the entire door. Aside from the door, the room is simply as outdated as the rest of the property is. The decor is old. The plastic shower hardware is barely holding on. The red chair in the main room has several stains on it. Flipping the seat cushion only revealed more stains. We pushed it into a corner and didn’t use it, not even setting our bags on it. At that point, being as late as it was, we simply just set our mind to minimum expectations and hoped for a decent night of sleep, which we got. Can’t say that the beds were comfortable - they were not; can’t say it was quiet - it was not because the AC sounded

Settle in and feel at home at the Residence Inn by Marriott Richmond Northwest/Short Pump, an extended stay hotel nestled off I-64/West Broad Street near Innsbrook Office Park and Short Pump Town Center. Our all-suite hotel offers guests a modern and comfortable place to stay with apartment-like spacious suites featuring fully equipped kitchens and separate living and sleeping areas. Enjoy a hot, full breakfast each morning and stay in shape in our fitness center. Take a short drive to nearby attractions like Kings Dominion Theme Park, Lewis Ginter Botanical Gardens, and Altria Theatre.

Located three miles from Short Pump Town Center, and ten miles from Downtown Richmond, the Fairfield Inn & Suites Richmond Innsbrook offers guests a quiet location to stay along I-64. Sleep soundly while exploring popular Richmond attractions like Lewis Ginter Botanical Gardens, Maymont, Virginia Museum of Fine Arts, or the University of Richmond. For business travelers, our easy access to Interstate 64 and location at the entrance of Deep Run Park, makes commuting a breeze. We also cater to groups attending events at Richmond Coliseum, Tuckahoe Plantation, the Dominion Club, and other Richmond area wedding venues. Plus, with a free in-house breakfast, fitness center, and Starbucks right next to our hotel, you can start your day off right. Families in town for tournaments at Richmond Strikers Sports Complex, Deep Run Park, or the Henrico Sports & Events Center can take advantage of our indoor pool and pet-friendly hotel policies, ensuring a comfortable and enjoyable stay for every guest. FEMA Approved Hotel

I had a wonderful overnight stay from the time I arrived until I checked out. I was warmly greeted by Andre who made me feel welcome right away. I was happy to stay in one of the newly remodeled rooms which I found to be perfect. The room was immaculate, and the bathroom was spotless. I loved the ammenities in the bath, and it was nice to have a microwave and a Keurig coffeemaker in the room. The bed was very comfortable as well. If you have the chance to enjoy breakfast, you will meet Bonnie who is an absolute delight. Overall, I have only good things to say about this hotel, and I can highly recommend it.

Brenda and her staff are the friendliest, most accommodating team, and all around great people. Hotel is a bit worn around the edges but bed was so comfortable. Breakfast is a bit light on protein but they all go out of their way to take care of you. Minutes away from the airport so a great place to stay if you have to come in the day before.

Daily Mandatory Charge includes: A Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.Our hotel the Hilton Garden Inn Richmond Airport, Virginia is located only one mile from the Richmond International Airport. Busy executives as well as our leisure travelers will be pleased to find everything to make their trip enjoyable and relaxing:*Complimentary airport shuttle service - please call the hotel from the hotel courtesy at the airport for pick up.*Complimentary self-parking*Complimentary 24-Hour Business Center*Complimentary wireless Internet service in the lobby and restaurant*Evening room service*24-Hour Pavilion Pantry convenience mart*Pavilion Lounge*Great American Grill*Indoor heated pool and whirlpool*Complimentary workout facility and Stay Fit Kits*USA Today each weekday morningWhether you are planning a wedding, family reunion, or corporate function, know that by choosing the Hilton Garden Inn Richmond Airport we will make you look good with:*2600 square feet of meeting and banquet space which divides into three meetings*360 square feet boardroom which will accommodate 12 Small meeting specialist with affordable pricing*Complimentary wireless Internet in all meeting space and pre-function area*On site catering with varied menus to compliment your taste and budget. We provide Breakfast, lunch and dinner and snack menus for your meetings or events. Packages are available for all day meetings or receptions.*eEvents Booking is available and ideal for booking fewer than 25 guest rooms or for booking event space.Our hotel is central to Richmond and located midway between Washington D.C. and Chesapeake, VA.**1 mile from Richmond International Airport*7 miles from Downtown Richmond*7 miles from the Richmond Convention Center*7 miles from the Richmond Coliseum*7 miles from the Richmond International Raceway*8 miles from the Virginia State Capitol and the financial district*8 miles from Shockoe Slip*18 miles from Colonial Downs Race...

Daily Mandatory Charge includes: A Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.Welcome to Hampton Inn Richmond Airport.Our modern hotel is the perfect location for all of your travel needs. We are conveniently located moments away from Richmond International Airport and less than ten miles away from lively, downtown Richmond. Unwind in one of our comfortable, accommodating rooms equipped with a refrigerator, microwave, and HDTV. Freshen up in our fresh and clean bathrooms equipped with complimentary toiletries and crisp linen. Hampton Inn Richmond airport offers a complimentary airport shuttle and free WiFi.Traveling on business? We are conveniently located near White Oak Technology Park which houses large corporations such as Facebook, Hewlett-Packard, Lumber Liquidators, Verizon, and several others. Hampton Inn Richmond International Airport is also located near numerous large corporations such as Coca Cola, Bizerba, West Rock, Mondelez, and Dominion Packaging and Energy. We are less than ten miles away from VCU Medical Center, Richmond Coliseum, and Convention Center. Enjoy a show at one of our local theaters such as Altria, Landmark, and Dominion Energy Center. Experience some of our talented, local artists with VCU’s Visual Arts Center of Richmond. We are conveniently located near Richmond Raceway and the Diamond.Hampton Inn Richmond Airport features several options for dining. Branch out and enjoy one of our local or chain restaurants located just moments away. Stay in shape with our in-house fitness center or indoor pool. Relax in our modern, cozy lobby with our complimentary coffee and freshly baked cookies. With our location, it is easy to explore Richmond’s downtown nightlife and rich history.With our meeting room, planning a business meeting or event has never been easier. Our creative and accommodating sales team will help put together an event you won’t forget. Our in-house business center is the perfect place to help you stay productive during your trip with...

I had a pleasant stay. The hotel is very beautiful, clean, planes go by very low, but there is no problem and noise. Shampoo, body soap and conditioner of DOVE brand. The pool, however, was in maintenance, so I dod not go swimming.