Mansfield House Hotel

Lovely hotel but further out of town than we had expected. Restaurant closed on first night there. Otherwise perfect for our stay.

I have stayed here multiple times. The Mansfield has got to be the best hotel in Scotland with definitely the best breakfast menu by far. This isn't a case of being good once, but being consistently superior throughout the years when I have hosted at different times. Rooms spotless; staff always warm, welcoming and polite whether it's booking you in; taking you into breakfast or taking your dinner order in their lovely restaurant. The hotel has beautiful rooms and particular stunning ceilings downstairs. Their breakfast is second to none. From yogurts, fresh fruit, a varied range of cereals, porridge, fruit juice and iced water; wide choice of teas, jams and marmalade and of course a delicious offering of cooked breakfasts too with the accompanying selection of toasts. I have a real thing about measly numbers of butter pats on a breakfast table but that's no issue here. The butter dishes here are well stacked! A personal favourite: the kippers. They never fail to please. It's a joy to visit the Mansfield because it really is the best....a place you really don't ever want to leave!

Lovely clean room. Food was amazing. Lovely staff.

A convenient stay for our purposes

More of a B&B from a different era than a hotel. It’s a nice building & we had a superior room but the modern toilet was on short-flush and took forever to noisily refill. On checkout this was explained away as being an old building..really? Most of the staff were keen to help. Sadly the various policies made us feel like more of an inconvenience than valued guests. Some of the policies are not publicised. For example the ‘hotel’ closes in the afternoon and if you don’t vacate your room by ? time then forget room cleaning or replenished supplies. arrivals after 4pm must inform in advance. Even though the restaurant is open until 11 you must be seated by 8 to select from the whole menu but they would ‘leave the pizza oven on’. I was informed by FB message that this had been their policy for years as if this was relevant and that it would have been stated in the ******* confirmation which it wasn’t. Tip: quoting non-existent t&cs at a hotel guest who merely wants fed ain’t great hospitality. Arrived at 8.30 and allowed the full menu as if it was a special favour. Food was fine and in large quantities if that is your thing. Nearly £180 per night plus £100 on dinner and a few extras was poor value. Check out is 10.30 (medieval). 12pm check out is extra. Intrigued that the last ******* review was 7 months ago and most are pre-pandemic. Decor eclectic with the framed mirrors in the restaurant depicting chimpanzees smoking cigars/ playing cards being the pièce de résistance.

We enjoyed a lovely meal on a lovely evening at the Mansfield House Hotel. Haddock goujons to start choice of breaded or battered. I went for the breaded, which was very nice. Followed spaghetti carbonara, nicely presented and hot. Again very nice. Couldn't resist a pudding and the tiramisu was absolutely fabulous. As good as any we had in Rome. Great service a mist enjoyable experience

Beautiful hotel and grounds. Lovely food and amazing, friendly and helpful staff. Honestly we couldn’t fault anything. Nothing was too much trouble for the staff there. Everywhere was spotlessly clean and it was just a lovely, comfortable place to stay. We will definitely be back again.

Having stayed in this hotel with my husband as he was working in Hawick I can honestly say it was fantastic experience could not fault anything, snd made my stay great, nothing was a problem. I must say a big thank you to James and Matthew they were fantastic!! Food was lovely portion were very generous, I personally loved the bruschetta and breakfast omelette was a must! My husband loved the lamb shank! And steaks were lovely too I I cannot wait to return and spend another weekend there if ever need accommodation I highly recommend this hotel

Overall the place we ok for a one night stop over. Main issue was there was no kind of room service menu when we arrived after 9.30pm. With all shops, takeaways and restaurants closed locally at that time there was no way to eat and when a hotel is in a town where there is a lack of facilities its important that they have some kind of offering even if just a simple sandwich