Anonymous User
January 9, 2025
Hehe... It's just a joke... It's really hard to describe this hotel... Not to mention the poor front desk service, there was no hot water when we arrived two days ago, so we couldn't even wash our hair or take a shower, and my friend caught a cold. Moreover, there is a bar street downstairs from the hotel, which is so noisy at night that we can't sleep at all. The hotel's sound insulation is extremely poor. We didn't have any drinking water in our room, and we asked the front desk three times but the cleaning lady didn't send it. She really wanted us to go to its bar to consume... This hotel is also 20 minutes away from downtown Havana, so it's not convenient to go into the city. Isn't it inconvenient to take a taxi in Cuba? So we asked the front desk staff or security downstairs to call a taxi for us. The security guard downstairs had a very poor service attitude and didn't call a taxi for us. He also said that he was afraid that we would pay less. What does it matter to him how much money we pay? He just called it for us, which really made me laugh to death... In short, you must avoid this hotel when you go to Cuba. 🙏🙏🙏
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