Pilibhit House, Haridwar – Ihcl SeleQtions

Location & Accessibility: The hotel is situated on the banks of the Ganga River, offering direct access to a private ghat for holy dips and Ganga Arti ceremonies. It is near Har ki Pauri and within walking distance to the main bazaar.

Had a great time at the hotel. Exceptional warmth and hospitality provided by the staff - Harsh, Sanjit and Disha. Will certainly be back

For our trip to Haridwar, we wanted a level of comfort and there seemed to be only one hotel offering what we were looking for. We were not wrong after arriving from Delhi by train to avoid prolonged car journeys due to the Shiva Yatra happening. Off the narrow, noisy street, large double door gates lead into , where we were greeted with a welcoming ceremony and rudakshra before being escorted to a lovely sitting area on the terrace outside the reception. A welcome drink with snacks was much appreciated. Staff were warm and welcoming, professional yet personable. Lunch in the terrace restaurant, a pan-asian style, consisted of a fabulous pizza and minestrone soup. Service was attentive. During our stay, the hotel was relatively empty - perhaps patrons dissuaded due to the ongoing yatra. Based on our experience, I suspect the staff would have still been attentive despite being busier. There was a sense of good teamwork and efficiency from the staff training and experience. They showed an interest in our experience of the hotel and Haridwar. The hotel organises a series of experiences for guests, and this took our stay to a level we appreciated, especially considering the busy festival time outside. With some trepidation over crowds on the streets and on ghats, a walk to Har Ki Pauri ghat guided by one of the staff turned into the experience beyond our expectation. Having navigated bridges and crowds ***** the Ganges banks, we reached ghat, thinking we were to see the crowds and turn back to the hotel. Without much thought, with two other couples ***** for the walk, we are guided to a side entrance of a shoe drop, avoiding the queue at the front. Then guided around to the ghat entrance, we are escorted through with no waiting. Much to our amazement, we are then led down the ghat steps to the front, a carpet called for to sit on and front row position. We were blessed to experience the mesmerising, magical, mystical and energising aarti. With the hotel at a significant premium to all others in the area, this experience alone was the piece d’resistance making our hotel choice worthwhile. All else paled after this, yet we were still able to enjoy the other experiences that included a daily high tea on the terrace with palmistry, a morning puja and, a aarti at the hotel’s own ghat each evening. Whilst the aarti can never match that at the Har Ki Pauri ghat, it is still a considerate and experience for hotel guests. All was not exemplary, though. For our Monday morning breakfast, the buffet set out on Sunday was not present. Whilst we were assured all was still available, there was no menu listing of available items. Despite us choosing from the buffet on the Sunday, it’s not for us to have to remember what items were available, or which we might have wanted. Had we not been there the previous breakfast, we would have been clueless. Simply a listing of buffet items was all that was needed. As my wife raised this with the staff, and the manag