Xinling Hotel (Harbin Railway Station)

Xinling Hotel (Harbin Railway Station) Reviews

Xinling Hotel (Harbin Railway Station)

No.66 Ashenhe Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Xinling Hotel (Harbin Railway Station)
Xinling Hotel (Harbin Railway Station)Xinling Hotel (Harbin Railway Station)Xinling Hotel (Harbin Railway Station)
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Xinling Hotel (Harbin Railway Station) Guest Reviews

4.4/5
275 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(275)
Positive reviews(253)
Reviews with photos/video(120)
Easy to get around(37)
Friendly front desk staff(37)
Classy environment(16)
Convenient for shopping(13)
Large rooms(12)
Close to metro(12)
Average sound insulation(8)
Stayed multiple times(5)
Negative reviews(22)
The Wanderess
Special Queen Room
Stayed in Dec 2024
Couples
4 review
3.2/5
Posted on Jan 8, 2025
Very affordable hotel for a short stay, nearby shops and malls are walkable. Many food stores nearby too! No lifts to access your rooms, insulation & water in the rooms weren't as good. But overall, everything was great!
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
winter snow
Delightful Round Bed Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
very friendly and helpful.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Delightful Twin Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The room is very clean and tidy. It is worth staying again. I will definitely choose this hotel next time I come to Harbin.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The location is very good, next to Qiulin Company and there is a museum nearby, it is very convenient to go everywhere. The room is also quite big and the service is also good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
3 review
1.0/5
Posted on Dec 27, 2024
Sisters really don't recommend this place, the reasons are: Facilities: First of all, the heating here is seriously insufficient and it is very cold. My friends who came to Harbin said that they got up early in the morning because it was hot, but I couldn't get up because of the cold. Hygiene: Secondly, you can see in Figure 1 that there is no shower head and you don't know how to take a shower. If you don't wash your hair, your hair will be wet. Then there is a serious lack of hot water. There is no hot water halfway through the shower. After taking a shower, I have goose bumps all over my body. In addition, the sewer can't drain water. After taking a shower, there is a pile of water on the floor. You can see how deep the water is by looking at my slippers in Figure 2. Figure 3 is that the water coming out of this faucet is all yellow, which is really not clean. This is a very old hotel, and the experience is really bad. I originally booked two nights, stayed for one night and immediately canceled it and changed to another place. Sisters who are about to move in can consider it. If you are not afraid of cold and can accept unclean sheets, this hotel has no elevator. If you have a lot of luggage, you have to carry it up by yourself. This hotel has a maximum of five floors. If you book a more expensive one, it is also on the third floor. It is really tiring to carry the luggage up by yourself. Service: The service here is not good. There is no water in the hotel. We called to ask and they told us to go down and get it ourselves. Then two bottles of water cost 10 yuan. It's really a rip-off. In addition, the hotel has insufficient heating and the quilt is very thin. This hotel is a very old and dilapidated hotel. Those who stay here can consider it carefully and accept it before booking. Otherwise, it will be very troublesome to change hotels when you arrive. It is really difficult to find a hotel here temporarily. Finally, it is not recommended to stay. Even the Harbin driver said that the lack of heating is too unreasonable. He said that they wear short sleeves every night at home or it is too hot. If you live here, you can't sleep at all without wearing thick clothes. It is very cold. The quilt is very thin and not cleaned well. I have allergies after sleeping for a night. It's really bad here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The service attitude of the lady at the front desk is very good. There is plenty of heating and hot water in the room. The transportation is convenient. There is a bus stop at the door and you can go directly to Central Street in a few stops.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Ran⊙﹏⊙
Queen Room
Stayed in Nov 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Jan 1, 2025
The house is very clean. The kettle is the first one I have ever seen that is clean and has no scale at all. Good review! The service is also very good. I like it.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Nov 2024
Travel with friends
27 review
4.0/5
Very Good
Posted on Dec 26, 2024
The room is quite big, the bedding is clean, and the toilet is not separated into wet and dry areas. There is no elevator. The rooms are on five floors, and it is a bit tiring to go to the upper floors. The radiator, floor, and window sills show that it is a relatively old-fashioned hotel renovation. But the location of this hotel is really convenient. It is very close to the Museum subway station, which can directly take Line 1 and Line 2. There are also many shopping malls nearby. Friends who do not have very high requirements for room facilities, this hotel is still highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Tengyu
Queen Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The environment is very good, clean and tidy, the bedding is clean, there is no odor in the room, the supplies are complete, the service is considerate, the front desk is warm and friendly, and the transportation is convenient nearby. Overall, it is worth staying.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Delightful Twin Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The room is clean and the girl at the front desk is very nice and enthusiastic~
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Xiaoyuyyk
Delightful Twin Room
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 22, 2024
When traveling with my parents for medical treatment, it is very close to the First Hospital of Harbin Medical University. It is very convenient and very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Oct 2024
Family
29 review
3.5/5
Posted on Nov 18, 2024
The room has no windows and the heating is sufficient. The room is a bit too hot. The environment is average. The walls are old. The toilet smells of smoke and there is no exhaust fan. Every time I enter the toilet, there is a smell of smoke. The sound insulation is average. I can hear the snoring next door. But you can store it for free and the service is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Delightful Superior Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Convenient location, subway line 1 and 2, service attitude is very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Discount Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Come to Harbin for business. Stayed at Xinling again. The hotel room has been upgraded and renovated to be particularly cozy. The room is fully equipped with amenities. And very clean and tidy. The front desk service is warm. The attitude is also very good. The subway and train stations are very close. There is also an underground shopping mall nearby which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Delightful Twin Room
Stayed in Oct 2024
Other
9 review
5.0/5
Outstanding
Posted on Nov 10, 2024
I really, really like it. I will go there next time. This is my second time staying here. It’s really great. It’s exactly the same. It's even better. It's also very close to the subway. It's very convenient to travel and there are restaurants nearby.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!