Harare Hotels with Airport pickup service

The hotel room had no towels in the bathroom , yes times are changing due to Covid , but just need them there.There was no pressing iron despite the presence of the board . Generally all else was good .

All things good nice people just a bit noisy for one day night when staff do some maintenance

The service was extremely terrible and slow starting from the reception to the restaurant, the beverages took forever to come through, the main meal wasn’t all that great. Extremely Disappointing especially for the price and being the most expensive hotel in Harare.

I booked the executive double bed room online and upon arrival they told me I could not stay in that room for one night because someone else had booked that room. I refused and told them I can not take another room . i was then told to top up usd$15 because the online priced are apparently different from their original prices. I wanted to speak to the manager but the stuff made it clear that the maanger can not be seen. at a certain point I waited almost 2 hours at the reception trying to get hold of the manager. if you wanna stay at this guest house dont book online, rather go in person and see what you are paying for. the location is good but I was disappointed with their services. they also need proper tissues and towels in their rooms .

Hotel environment is general, the surrounding environment is general, there are many people in the city center, and the law and order outside is not good. People who live in the hotel are better off doing nothing.

The breakfast is very good, the location is excellent, the service attitude, the quality is high, the safety is quiet, and the lobby service is warm and thoughtful. The room cleaning is timely, clean and the bathroom is clean.

I’m glad I was able to look at the room before officially booking here, as I made a mistake and booked at another hotel and the pictures were nothing like that actual thing. I had a nice kind size bed, refrigerator, complimentary water, cable tv with Netflix and HBO options. There was an outside pool I’m terribly upset I didn’t get to utilize. Because I hadn’t made other plans, I was able to extend my stay for an additional night with no problems. The staff were very welcoming, friendly and helpful. I’m glad I stayed here; will stay here again my next visit to Zimbabwe.

The internal hardware of the hotel is a bit old, but it is very clean. The overall environment is very good and safe. The breakfast is also very rich. It is worth recommending.

There are more than 20 rooms in total, the rooms are large and clean. Drinking water is provided. The landlord seems to live in the cross-yard next to it. The food is more general, okay, and hygienic.

Excellent location, very helpful staff and very clean. Loved the size of the shower and hot water.