Hotels in Hồ Hoàn Kiếm Area, Hanoi

Excellent value for money. The hotel is centrally located downtown, making it convenient to get anywhere. The train station is just a two-minute walk away, accessible day and night. There are several museums and a Catholic church nearby. The Western restaurant on-site offers good lunch and dinner, and they even provide massage vouchers. We were offered two complimentary cocktails upon check-in. I booked two rooms. We stayed in a king-size room, and the bed was very comfortable. The buffet breakfast is decent; though the variety isn't extensive, it's enough to keep you full. The hotel offers complimentary umbrellas, and the service is absolutely fantastic.

Location is good. 45min from airport and walking distance to old quarter and the lake. Many eateries and cafe around the area. We had a 3 bedrooms executive apartment. Good size for 6 adults. Well equipped but the apartment will require refresh and renovate. The room has a strong smell when we checked in. Front desk team provided great service and very efficient for both checking in and checking out. Has provided a fantastic first impression.

#1 Price: I have stayed in many locations in old town because I like to move around and experience different settings. At this price point; this hotel by far (after 3 different hotels) is the best choice for your hard earned money. Location: Excellent; 25 seconds walk from lake and close to all the attractions of old town. Really doesn’t get any better than this. Room: Everything works. -Large New smart TV with Netflix and YouTube -Fast WiFi/internet (can remote work) -(High ceiling and spacious) (I’m 5’8 ;see photos for reference) Many hotels around the area cut corners and make their rooms small and ceilings low to save space which can make you feel claustrophobic after a day or two. “Very important after a day out in old town with all the tight spaces / crowds and chaos.” -(Barely any street noise inside room; I’m sensitive to noise and slept like a baby) -Room cleaned everyday by staff. +Bonus points for the versatile lighting inside room; 8 different switches for different lighting options. ((Hotel Staff)) Available 24 hours Young and eager to help; very knowledgeable speaking many different languages and knows the town very well. (Don’t underestimate these young men and women.) I have never seen such hard working young individuals who have no other intention but to help you have the best stay at this establishment. (Special shout out) to “Denny” who ran out in the pouring rain to help me find my car ride to the airport because we were running late. Conclusion; Stop wasting time reading this review and book this hotel before the rooms are all taken; I was lucky to find a room since they’re mostly always booked.

The hotel contacted me on WhatsApp before our stay to offer tours to other cities since they’re also a travel agency. We didn’t reply, but when we arrived after a long flight, instead of checking us in right away, the staff still tried to sell us some tours. I didn’t really mind, but I was tired and wouldn’t book anything last minute anyway. The elevator is quite slow, and even with it, you still have to go down one flight of stairs to reach your room. As soon as we opened the door, there was a strong unpleasant smell. The staff said it was because they had just cleaned and suggested we leave the door open for several minutes — not ideal when all you want to do is rest. They provide complimentary water, coffee, and tea, and breakfast is included. However, the breakfast spread is the same every day, and the bread is already pre-toasted, so it’s cold by the time you get to the small dining area. If you come down late, there’s usually not much food left. Basic toiletries like towels, toothbrushes, toothpaste, soap, and shampoo are provided. The bathroom has a bidet, but the shower’s water pressure is quite weak. Note that the hotel is **not accessible by car** — taxis will drop you off nearby, and you’ll have to walk a bit and find your way via Google Maps. The location is very central, just a one-minute walk to St. Joseph’s Cathedral and surrounded by many restaurants, cafés, and spas. It may look a bit sketchy at first, but this seems typical for the Old Quarter area. Soundproofing is poor — you can hear noise from the street and even from the next room. Some balusters on the staircase are coming loose, and there were red hairs in the shower area, which suggests it wasn’t thoroughly cleaned. The facilities overall feel quite old. If you’re particular about cleanliness and comfort, this hotel might not meet your expectations. But if you just need a cheap, central place to crash for a night or two, it’s manageable.

Great location, right in the middle of the old quarter. Lots of eateries and shops around the area. Very convenient to access and to go all popular places, like the train street, Dong Xuan Market, Hoan Kiem Lake etc. Right beside the hotel, there is a tik tok popular dessert shop. Hotel staff, Anna and Peter, are professional, helpful and friendly. They will assist you in booking Grab, arrange restaurant reservation. They will guide you where to go for good food and spa too :). Price is decent and you couldn't be asking for more.

Recommend this hotel! Great clean, large rooms and staff are lovely. Pool is VERY refreshing and breakfast is very varied and delicious. On another note - I want to say a MASSIVE thank you to the travel service this hotel provides. I have never received such wonderful, prompt communication and we did a 10 day trip (many different excursions) at a very competitive price. Even when there was a hiccup with dates, he staff work tirelessly to rectify - even at 10pm!!! Highly recommend this stay - yes, some night can be slightly noisy but earplugs are provided and we slept soundly. We knew we wanted to stay central and knew the risks of that!

I was really pleased with this accommodation – everything was thought out to the smallest detail. From the cozy room to the cleanliness and beautiful atmosphere, everything was perfect. The location is very convenient, so I could easily get to all the interesting places. But what I appreciate the most is the attitude of the staff – a sincere smile and willingness to help whenever I needed it. It is a place I would happily return to on my next visit to Vietnam.

The location is quite good, it’s in old quarter and walking distance to many popular sites, so this is a plus. The reception people were so nice, they have different people on different shifts, all of them were so friendly and polite. After we firstly checked in and stayed the first night, the air conditioning in our room stopped working. So we informed the reception and they kindly changed our room. The breakfast was not too bad. Basic but for the price paid, I can not compliant, there were fresh fruits and a choice of freshly cooked omelette or chicken pho. It is good value for what we paid. Staff started working very early and they could be loud in the building. I was woken up by them on a few occasions. On some nights, we had a gecko friend visiting us, we like it, it looks cute and harmless. Overall, we enjoyed our stay, because its value for money and reception people were so friendly and nice.

Chose this place because of good reviews but was disappointing. Ground floor cafeteria smelled of stale urine the first 2 days I was there. Took a rook with window and got scammed as the window faced a wall 2 feet away so it was dark with no natural lighting. I'm OK with the alleyway that other travellers talk about as this is normal for vietnam. Bathtub poorly designed sucu that it kept leaking on floor and caused floor to be wet.

Great hotel well located near the old quarter, but far enough away to avoid excessive noise at night. The facilities, including our room, the gym and the pool, were all excellent. Breakfast was of a very high quality - food was fresh and tasty, and there was a wide variety each day. The service was impeccable - staff were extremely attentive, approachable and friendly.