Hanoi Quan Hai Ba Trung Hotels

Have the great stay.Having breakfast on 18th floor and it is well serve in buffet. Rich cuisines. If front desk men was speak better English and better hospitality mindset, I could have rate 5 stars for service. Location is bit distance from old quarter, be considerate about the taxi fees if you have planned to stay for more than 2days. All round rating is 4.5 for me with this price.

Allocated twin room facing another building on second floor so had to keep curtains drawn throughout the stay. Generally clean but water kept flowing from bathtub to the bathroom floor. likely due to shower area tilted outwards so floor is always wet. Staff were polite and friendly. Decent stay

Very nice view, room is good and clean, far from main road not too much noise. Staff Nhi and A was being very friendly helpful. Will definitely visit again

The check-in process was very sluggish. I was not given the room type I originally booked and the front desk had a bad tone! They said that the pictures of the room type I booked were for reference only, and asked me to deal with it directly with Ctrip. Finally, I agreed to let Ctrip cancel the order for me. I immediately said, we have another higher-end hotel, let us go and check it out. Later After looking at it, it turned out that the room type we booked was exactly the same as the picture~ So when checking into the hotel, we had to work hard within the scope of the contract, and everything went smoothly during the final check-in~

I found the hotel to be a good location ,the room was clean ,with all amenities, tv and everything worked well ,the staff on reception were very helpful and friendly, I would stay again .

The house is still relatively clean. The front desk staff is also very welcoming. It is not very far from scenic spots such as Hoan Kiem Lake. Still worth recommending. It’s breakfast to go to another chain store to eat, walk for 10 minutes. When it’s an exercise bar 😂

They recognize themselves as Hotel but its not , this is more like a homestay provider with unfriendly attitude (specifically young lady manager) and definately not professional hospitality service (all staff and managers are family member living there or what else … not really sure). At the day we checkout, they check out for such a 15 minutes and blaming us for the cause of flaws on pillow cover (dirt, paint… not sure) which we absolutely cannot make it as the flaw stays not at the side that our head lay up on! And no food or drink we brought up on bed also. This kind of the trick of them to charge more on us because we dont do booking directly via owner (Young lady here keep telling us to book the room with their own to gain better offer). Never comeback , super poor experince! Họ tự nhận mình là khách sạn nhưng thực ra không phải, đây giống như một nhà cung cấp homestay với thái độ không thân thiện (đặc biệt là cô quản lý trẻ) và chắc chắn không phải dịch vụ khách sạn chuyên nghiệp (tất cả nhân viên và quản lý đều là thành viên trong gia đình sống ở đó hay sao… không rõ lắm). Vào ngày chúng tôi trả phòng, họ kiểm tra trong vòng 15 phút và đổ lỗi cho chúng tôi về vết bẩn trên vỏ gối (bẩn, sơn… không rõ) mà chúng tôi chắc chắn không thể làm ra được vì vết bẩn không ở phía chúng tôi đặt đầu lên! Và chúng tôi cũng không mang đồ ăn hay thức uống lên giường. Đây là chiêu trò của họ để tính thêm phí vì chúng tôi không đặt phòng trực tiếp với chủ (cô gái trẻ ở đây liên tục bảo chúng tôi đặt phòng trực tiếp với họ để nhận ưu đãi tốt hơn). Chắc chắn sẽ không quay lại, trải nghiệm cực kỳ tồi tệ! 他们自称是酒店，但其实并不是，这更像是一个提供民宿的地方，态度不友好（尤其是年轻的女经理），绝对不是专业的酒店服务（所有员工和经理都是住在那里的家人，或者是什么……不太确定）。 在我们退房的那天，他们检查了大约15分钟，并把枕套上的瑕疵（污垢，油漆……不确定）归咎于我们，而我们绝对没有造成那个瑕疵，因为瑕疵不在我们头部放置的地方！而且我们也没有带任何食物或饮料上床。这是他们的一种手段，想要额外收费，因为我们没有直接通过老板预订（这位年轻女孩一直告诉我们直接通过他们预订可以得到更好的优惠）。 绝对不会再回来，极差的体验

Its was a good choice to stays in this hotel for 5days. The employee was very friendly and kindness to me Btw, the breakfast was simple and delicious

Outstanding Stay at Luxor Boutique Hotel – HighRecommended! We had an excellent stay at Luxor Boutique Hotel in Hanoi! The location is perfect—just a short walk to numerous food stalls, restaurants, and shopping spots, making it super convenient for exploring the Old Quarter. The buffet breakfast was a highlight—plenty of options and everything we tried was delicious and fresh. The staff were incredibly friendly and accommodating, going out of their way to make our stay comfortable. A special bonus: we received a free room upgrade, so our room was right next to our parents’, which made everything easier for us as a family. Such a thoughtful gesture! Overall, this hotel is great value for money. Comfortable rooms, great service, delicious breakfast, and a prime location—definitely recommending this to anyone visiting Hanoi! Did I mention, they packed us breakfast to go for free because we had an early flight and we had to check out early. They are so thoughtful.

The location of the restaurant is good, the counter service is friendly, and many authentic delicacies are nearby. If you don’t want to try local food, you can go to the sixth floor of the Vincom Ba Trieu shopping mall in front. It's a supermarket! The only disadvantage of the hotel is that the breakfast is relatively simple and the hotel is small in size, and some rooms have basically no windows!