Hanoi Quan Hai Ba Trung Hotels

They recognize themselves as Hotel but its not , this is more like a homestay provider with unfriendly attitude (specifically young lady manager) and definately not professional hospitality service (all staff and managers are family member living there or what else … not really sure). At the day we checkout, they check out for such a 15 minutes and blaming us for the cause of flaws on pillow cover (dirt, paint… not sure) which we absolutely cannot make it as the flaw stays not at the side that our head lay up on! And no food or drink we brought up on bed also. This kind of the trick of them to charge more on us because we dont do booking directly via owner (Young lady here keep telling us to book the room with their own to gain better offer). Never comeback , super poor experince! Họ tự nhận mình là khách sạn nhưng thực ra không phải, đây giống như một nhà cung cấp homestay với thái độ không thân thiện (đặc biệt là cô quản lý trẻ) và chắc chắn không phải dịch vụ khách sạn chuyên nghiệp (tất cả nhân viên và quản lý đều là thành viên trong gia đình sống ở đó hay sao… không rõ lắm). Vào ngày chúng tôi trả phòng, họ kiểm tra trong vòng 15 phút và đổ lỗi cho chúng tôi về vết bẩn trên vỏ gối (bẩn, sơn… không rõ) mà chúng tôi chắc chắn không thể làm ra được vì vết bẩn không ở phía chúng tôi đặt đầu lên! Và chúng tôi cũng không mang đồ ăn hay thức uống lên giường. Đây là chiêu trò của họ để tính thêm phí vì chúng tôi không đặt phòng trực tiếp với chủ (cô gái trẻ ở đây liên tục bảo chúng tôi đặt phòng trực tiếp với họ để nhận ưu đãi tốt hơn). Chắc chắn sẽ không quay lại, trải nghiệm cực kỳ tồi tệ! 他们自称是酒店，但其实并不是，这更像是一个提供民宿的地方，态度不友好（尤其是年轻的女经理），绝对不是专业的酒店服务（所有员工和经理都是住在那里的家人，或者是什么……不太确定）。 在我们退房的那天，他们检查了大约15分钟，并把枕套上的瑕疵（污垢，油漆……不确定）归咎于我们，而我们绝对没有造成那个瑕疵，因为瑕疵不在我们头部放置的地方！而且我们也没有带任何食物或饮料上床。这是他们的一种手段，想要额外收费，因为我们没有直接通过老板预订（这位年轻女孩一直告诉我们直接通过他们预订可以得到更好的优惠）。 绝对不会再回来，极差的体验

It was great to stay. Infront of the apartment, there is big shopping mall. And apartment is big and comfortable and feel safe. AC works good and nice speed wi-fi, the room condition was good. One use products are ready, toilet paper, one use tooth brush and paste. Host is very kind and contact also very fast. If you booked and hard to find the accurate address, contact to host. I think next time, I will stay here more. Xin Cám ón.

Booked for 2 night stay. Checked-in almost at midnight hour. Hotel staff was quick to unload and carry up my luggage. The check-in process was smooth and fast. The size of the room booked was 25sqm. A very good size. King size bed. Mattress was a bit hard. Large bathroom but water pressure was a bit low with water heater turned on. Breakfast selection was good. Had breakfast for only one morning. Did not make up of the rest of the facilities such as swimming pool and sauna.

You can come and experience it. The CP value is high and it is very convenient. There are many room types. It depends on your personal needs. The staff at the counter are very friendly. It is very convenient to eat around. Come and experience it.

Super large space! It's really a super light-transmitting balcony! The bed is soft and comfortable, the Samsung TV with mobile phone is awesome, the kitchenware is complete and long-term guests are welcome to cook. The bathroom is a little small and the hot water is not hot. The toilet paper can be replenished.

The overall experience at this hotel was great. The staff are all friendly. Huong, the receptionist was amazing and very helpful. I do recommend getting a room with a balcony as other rooms don't have any natural light. The location is good as it is close to a lot of things. Thank you!

The house is still relatively clean. The front desk staff is also very welcoming. It is not very far from scenic spots such as Hoan Kiem Lake. Still worth recommending. It’s breakfast to go to another chain store to eat, walk for 10 minutes. When it’s an exercise bar 😂

Very nice view, room is good and clean, far from main road not too much noise. Staff Nhi and A was being very friendly helpful. Will definitely visit again

First time here. Lots of entertainment, very close to Les Miserables Street. Please note that you need to contact the landlord to know your whereabouts. Due to the large area, you need to contact as soon as possible to know that the building is occupied. Will come back next time. Feel very satisfied with this area.