Hanoi Quan Ba Dinh Hotels

Nice hotel We chose the apartment one. We arrived very late (or very early) : 7am and we didn’t get trouble We also had (by our request) free checkout for this reason. The apartment got two bathrooms and a huge fully equipped kitchen (useful if you like to cook). Swimming pool is small and the massage was not as good as expected. Breakfast has a huge and various choices

Great location, very clean, nice food. However the service is really bad. I had to request and explain many times to the receptionist as well as the room staffs to put the 2 single bed into a king size bed as per my booking requirement. However, they did not cooperate and try to find reason not to do it. It took almost an hour for them to make a decision to finally do it for me. Such a bad experience. As a regular biz traveller to Vietnam, this is my 1st time experience this kind of unprofessional service for an international brand hotel. Very disappointed. I hope you will improve it otherwise this would be my last visit to this hotel.

Great location at the edge of the town, around twenty minutes of straight walk to the Hoam Kiam lake and other attractions. As you walk along the streets lots to see, shop and eat. The hotel is super clean and housekeeping is excellent. Breakfast is simple and the staff very friendly. Mia, at the front desk is superb, she helped me to book tours to Halong Bay and Ninh Binh at very short notice with pretty good rates. The bus will pick-up outside the hotel, but when you return they will drop you nearby. Mia also makes sure everything in order during the stay and very helpful. Highly recommended, it like a 4 star hotel with all amenities.

It's good to be able to receive service in Japanese, but when there is a small problem, the receptionist and their colleague complain in Vietnamese in front of the guests, making it seem like it's the guests' fault, so I think it's best to refrain from doing so because it makes the other services look bad and makes people feel bad. I can understand Vietnamese but chose to ignore it, but I think it would be bad for people who don't understand Vietnamese to be spoken to with a displeased look on their face. Afterwards, I went to the cat cafe next to the hotel to relax.

This was on top of my bed, and I don’t wanna know what it is. The water bottle in the room was basically empty so I had to buy my own. Other than that it was good. I even did some cooking in the kitchen, the smart tv was great too I was able to watch my movies and go on YouTube. The highlight was the receptionist, very nice and kind. They should make sure the room is very clean before a guest arrives but I’d be willing to go there again. 👍🏽

My stay at this hotel was absolutely wonderful! The room was clean, cozy, and well-equipped. The staff were very friendly and always ready to help. The location is convenient — close to shops, cafes, and public transportation. Breakfast was delicious and had a good variety. I especially loved the atmosphere — everything was thoughtfully arranged to make guests feel at home. I would definitely stay here again and highly recommend this hotel to anyone looking for comfort and great service

My stay at this apartment was fantastic. Everything was new and clean. The balcony offered a lively street view, making it a very pleasant place to sit in the evenings. The front desk staff were friendly, welcoming, and provided prompt service. I will definitely stay here again!

Not only was the place an extravagant paradise with marvellous hospitality and a spacious and luxurious room to awe at, but the surrounding areas of endless alleys filled to the brim with small cafés and shops made access to necessities easy and reliable. My family and I highly recommend this hotel.

The facility is typical unless you enjoy the casino there, the Amenities are basic. The location is good except for the heavy traffic, can explore the surrounding areas especially the small alleys to experience the local lifestyle.

I like very much, They are very kindly and friendly. This residence was clean and standard level so high. Now, I stay 3rd times. Swimming pool also very clean, Breakfast also very delicious, facilities are very clean and nice and useful.