Imperial Hotel & Spa
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1 room, 2 adults, 0 children
All properties in Hanoi
Imperial Hotel & Spa
No.17 of 4-Star Select Hotels in Hanoi
44 Ng. Hàng Hành, Hàng Trống, Quan Hoan Kiem, Hanoi, Vietnam
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Highlights
Ideal location
Delicious breakfast
Lots to do
Excellent serviceAmenities
Sauna
Spa
Massage room
Executive lounge
Private parking
Airport pick-up
24-hour front desk
Luggage storage
All amenities
Property Description
A stay at Imperial Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hang Gai Street. This family-friendly hotel is 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Vietnam National Tuong Theatre.
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9.1/10
great location , nice place , good customer service and very helpful. Thank you again !!❤️❤️❤️❤️❤️
All 121 reviews
Surroundings
Airport: Noi Bai International Airport
(26.9 km)
Train: Hanoi Railway Station
(1.7 km)
Train: Sapa Train
(2.6 km)
Landmarks: Ngoc Son Temple
(270m)
Landmarks: St. Joseph Cathedral
(300m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Connecting Room With City View
2 King bed or 2 Single bed and 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
17
Suite with Balcony
1 King bed
42m² | Floor: 5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
15
Junior Suite
1 King bed or 2 Single bed
36m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Executive Room
2 Single bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
14
Family Suite
1 Queen bed and 1 Single bed
42m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Premium Room
1 King bed or 2 Single bed
32m² | Floor: 3-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Deluxe Room
1 Queen bed or 2 Single bed
25m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Imperial Suite
1 King bed or 2 Single bed
40-42m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.1/10
Great
121 reviews
Verified Reviews- Cleanliness9.0
- Amenities8.8
- Location9.4
- Service9.4
Average for similar properties in Hanoi
AI Summary
Exceptionally friendly staff offer excellent service, making guests feel at home. Rich, varied breakfast. Excellent location near Hoan Kiem Lake and Old Quarter for easy access to attractions and amenities.
Anonymous User
January 15, 2025
The location is very convenient in the city.
Nearby tourist sites are easily accessible on foot. However, if you sign up for an optional tour, the hotel entrance is on a narrow road, so there is no pick-up or drop-off service to the front.
The building is a little old, so the lights are dim so they don't stand out.
Also, this may be true of any hotel, but it's difficult to adjust the bath temperature. No matter which way you turn the temperature, only extremely hot water comes out.
There is no bathtub, only a shower.
If you can tolerate not taking a bath, I think it's worth it.
Original TextTranslation provided by Google
Shivan Pillay
November 20, 2024
Appreciated the great location, which made it easy to explore the city. The staff were attentive and provided excellent service throughout my stay. However, I was disappointed with the cleanliness of the room; it was quite dusty, and the bathroom did not meet my expectations in terms of hygiene. Additionally, I noticed inconsistencies in room layout and amenities, even among rooms in the same category. Overall, while the hotel has its strengths, there's room for improvement in cleanliness and consistency.
Guest User
November 5, 2024
great location , nice place , good customer service and very helpful. Thank you again !!❤️❤️❤️❤️❤️
Guest User
April 3, 2024
Poor room cleanliness
Original TextTranslation provided by Google
Abhinav
December 20, 2023
Great hospitality and very friendly staff
Guest User
November 22, 2023
Not the Empire Hotel chain. It's like a hotel converted from a residential building. The hygiene is not very clean and the shower head leaks. The room is not soundproofed. Someone even tried to open the door at night, which was unsafe.
Original TextTranslation provided by Google
Guest User
October 19, 2023
Not bad. Service is very good.
Original TextTranslation provided by Google
Goldenking
October 6, 2023
Very satisfied Very satisfied
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Sauna
Additional charge
Spa
Additional charge
Massage room
Executive lounge
Private parking
Additional charge
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Car rentals
Station pick-up service
Additional charge
Currency exchange
Multi-function room
Childcare service
Wake-up call
Wi-Fi in public areas
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, VND 500,000 (approx. THB 612.64) Daily. Reservation not needed.
Private parking
Additional charge
Transportation
Car rentals
Station drop-off service
Additional charge
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Station pick-up service
Additional charge
Taxi booking service
Business Services
Postal service
Multi-function room
Fax/copying service
Multimedia display system
Wedding service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Vietnamese
Japanese
Food & Drink
Snack bar
Bar
Room service
Public Areas
Executive lounge
Smoking area
Water purifier
Elevator
Health & Wellness
Spa
Additional charge
Beauty and makeup
Massage room
Sauna
Additional charge
Body care
Foot bath
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Laundry detergent
Facilities for Children
Childcare service
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2009
- Renovated: 2019
- Number of Rooms: 43
Phone:+84-24-39335555
Email:contact@hanoiimperialhotel.com
A stay at Imperial Hotel & Spa places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hang Gai Street. This family-friendly hotel is 0.3 mi (0.5 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (0.9 km) from Vietnam National Tuong Theatre.
Pamper yourself with a visit to the spa, which offers massages and body treatments. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 40 individually decorated guestrooms, featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Imperial Hotel & Spa?
The cancellation policy for Imperial Hotel & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Imperial Hotel & Spa?
What are the check-in and check-out times at Imperial Hotel & Spa?
Standard check-in time at Imperial Hotel & Spa is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Imperial Hotel & Spa?
What amenities and services are available at Imperial Hotel & Spa ?
Imperial Hotel & Spa offer top amenities and services include Shuttle service.What amenities and services are available at Imperial Hotel & Spa ?
Does Imperial Hotel & Spa provide breakfast?
Yes, Breakfast is offered at Imperial Hotel & Spa. Breakfast option(s): Continental. Does Imperial Hotel & Spa provide breakfast?
Can I bring my pet inside the Imperial Hotel & Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in Imperial Hotel & Spa.Can I bring my pet inside the Imperial Hotel & Spa?
How far is the Imperial Hotel & Spa from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 45 mins from hotel by car (26.9 km).How far is the Imperial Hotel & Spa from the closest airport?
Is airport shuttle service offered by Imperial Hotel & Spa ?
Yes, at Imperial Hotel & Spa, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Imperial Hotel & Spa ?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 28.07KM |
| Nearest Train Station | Hanoi Railway Station |
| Distance to Train Station | 1.67KM |
| Average Price From | THB4456 |
| Hotel Star Rating | 4 |