The West Hotel & Spa
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
The West Hotel & Spa
23 P. Hàng Đào, Hàng Đào, Quan Hoan Kiem, Hanoi, 100000, Vietnam
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Highlights
Excellent service
Lots to do
Ideal location
Delicious breakfastAmenities
Spa
Massage room
Airport pick-up
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
All amenities
Property Description
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.
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9.0/10
Wonderful hotel , and the customer services was superb . I love it !
All 132 reviews
Surroundings
Airport: Noi Bai International Airport
(25.1 km)
Train: ga Long Biên
(860m)
Train: Hanoi Railway Station
(1.7 km)
Landmarks: Hanoi Old Quarter
(<100m)
Landmarks: 36 Pho Phuong
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
12
Family Room
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Junior Suite With Balcony
1 Queen bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
13
Deluxe Room, 1 Bedroom, City View
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
9
Executive Room
1 Single bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
7
Family Suite
2 Queen bed
35m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
9
Deluxe Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
13
Deluxe Double City View
1 Queen bed
35m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
10
Junior Room, 1 King Bed, City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
6
Deluxe Twin Room
2 Single bed
24m² | Floor: 3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
10
Deluxe Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe Double Room
1 Queen bed
22m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Check Availability
10
Superior Double Room
1 Double bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
132 reviews
This property hasn't received any negative reviews in the past 2 years.
- Cleanliness8.7
- Amenities8.5
- Location9.7
- Service9.1
Average for similar properties in Hanoi
Review summary
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Location: Centrally located in the Old Quarter, near Hoan Kiem Lake, night markets, and tourist attractions like beer street and train street. Easy access to restaurants, shops, and public transport.(based on 11 reviews)
WesleyKks
August 27, 2025
Good location, Weekend night market on the street, breakfast above average for the price.
Corinne
October 6, 2024
The West Hotel is in a brilliant location, close to shops, markets and the lake. The room was small and in need of renovation but clean. The staff were very friendly and helpful. Good value for money.
Guest User
October 1, 2023
It is located in the heart of the Old Quarter right by the lake and on the same street as the night market on the weekends. The staff were very friendly and helpful. Although we only stayed 1 night, we were able to book a tour with them and they offered their assistance for anything we need while in Vietnam and gave their whatsapp number.
They have a spa which, unfortunately, we didn't have time to use.
The room was spacious, clean and came with a stocked minibar (surchage applicable). The double glazing is very good, we had a peaceful night's sleep even with the night market outside.
We would recommend this hotel to any visitors wanting to exolore Hanoi.
Georgia Mae
August 6, 2023
My husband and I stayed here for 3 nights during our trip to Hanoi. The staff were extremely friendly and accommodating. The room was clean and comfortable. The breakfast was great for the price, a small buffet and a small selection of cooked to order dishes. I can not recommend this hotel enough, we had an amazing stay.
Guest User
January 2, 2023
Hotel’s location is great where it’s at the Old Quarter. Walking distance to many tourist spots like beer street, train street & restaurant / coffee spots.
However, the hotel condition is relatively run down. Water pressure is extremely bad. We were allowed to change to another room but only with slightly improved water pressure because it’s located on the 2nd floor rather than 4th. Also, the hotel’s service & cleanliness should be improved where used towels, rubbish, mop were dumped in the lift and our luggage were left in the room with the doors unlocked.
Irene
July 10, 2023
It’s a nice little hotel, not the cleanest but certainly good value for money.
Cooper
January 7, 2023
The service here is amazing. The friendly staff helped from booking taxis to helping organize our trip in Mai Chau. The breakfast was generous and they offered to cook up fresh eggs in your style. I would definitely stay here again. The location couldn’t be better.
TAN DARREN
March 26, 2023
Wonderful hotel , and the customer services was superb . I love it !
Services & Amenities
Most popular amenities
Spa
Additional charge
Massage room
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
Wake-up call
Wi-Fi in public areas
Spa
Restaurant
Restaurant
Restaurant
Style: Buffet
Cuisine: Asian, European
Open for: Breakfast
Dining options: Property guests only
Business hours: [Sun] 06:30-09:30
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Transportation
Taxi booking service
Shuttle service
Additional charge
Airport pick-up
Additional charge
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Vietnamese
Health & wellness
Massage room
Spa
Additional charge
Body care
Public areas
Elevator
No smoking in public areas
Smoking area
Safety & security
CCTV in public areas
Fire extinguisher
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 30
Phone:+84-24-56788666
Email:info@thewesthotelandspa.com
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 3 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi and 1.1 mi (1.7 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.
Frequently Asked Questions
What is the cancellation policy for The West Hotel & Spa?
The cancellation policy for The West Hotel & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for The West Hotel & Spa?
What are the check-in and check-out times at The West Hotel & Spa?
Standard check-in time at The West Hotel & Spa is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The West Hotel & Spa?
What amenities and services are available at The West Hotel & Spa ?
The West Hotel & Spa offer top amenities and services include Shuttle service.What amenities and services are available at The West Hotel & Spa ?
Can I bring my pet inside the The West Hotel & Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in The West Hotel & Spa.Can I bring my pet inside the The West Hotel & Spa?
Is there a restaurant at The West Hotel & Spa?
Yes, The West Hotel & Spa offers on-site dining. You can enjoy a variety of European, Asian dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at The West Hotel & Spa?
How far is the The West Hotel & Spa from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 39 mins from hotel by car (25.1 km).How far is the The West Hotel & Spa from the closest airport?
Is airport shuttle service offered by The West Hotel & Spa ?
Yes, at The West Hotel & Spa, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The West Hotel & Spa ?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 26.54KM |
| Nearest Train Station | ga Long Biên |
| Distance to Train Station | 0.86KM |
| Average Price From | KRW94963 |
| Hotel Star Rating | 3 |