23 P. Hàng Đào, Hàng Đào, Quan Hoan Kiem, Hanoi, 100000, Vietnam
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With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.Show More
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Last booked 17 hrs ago
Highlights
Varied breakfast
Sparkling clean
Excellent service
Ideal location
Top local pick
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Amenities
Spa
Massage room
Airport pick-up
24-hour front desk
Luggage storage
Taxi booking service
Currency exchange
Wake-up call
All Amenities
Property Description
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.
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4.6/5
Great
Very good, this is my second stay at this hotel
All 102 Reviews
Surroundings
Airport: Noi Bai International Airport
(25.1 km)
Train: Hanoi Railway Station
(1.7 km)
Train: Ga Bắc Ninh
(35.7 km)
Landmarks: Old Quarter
(210m)
Landmarks: Bach Ma Temple
(240m)
Landmarks: Thang Long Water Puppet Theatre
(330m)
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Rooms
Guest Reviews
Services & Amenities
Policies
13
Junior Suite With Balcony
1 Queen bed
30m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8
Family Suite
2 Queen bed
35m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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13
Deluxe Double City View
1 Queen bed
35m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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6
Deluxe Twin Room
2 Single bed
24m² | Floor: 3
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8
Deluxe Double Room
1 Queen bed
22m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews
4.6/5
Great
102 reviews
Verified Reviews
Cleanliness4.4
Amenities4.3
Location4.8
Service4.7
Average for similar properties in Hanoi
Most Mentioned
AI Summary
The staff offers exceptional service, helping with bookings and providing advice. The clean, comfortable rooms provide good noise insulation. The Old Quarter location is convenient for dining and sightseeing.
Maxbbb
January 18, 2025
Great location in the old quarter, 5 minutes walk from a beautiful and inexpensive Michelin-starred Vietnamese restaurant Cau Go on the 5th-6th floor of the building opposite the lake. The view is gorgeous and the food is delicious.
Original TextTranslation provided by Google
Guest User
November 19, 2024
The hotel is located right in the middle of the old town.
It seems to occupy an old building, so it is old but it didn't feel dirty.
The free breakfast was really delicious and we could choose freshly made dishes.
The receptionist was also very friendly.
Original TextTranslation provided by Google
Corinne
October 6, 2024
The West Hotel is in a brilliant location, close to shops, markets and the lake. The room was small and in need of renovation but clean. The staff were very friendly and helpful. Good value for money.
YEN HUNG
June 4, 2024
Beside Hoan Kiem Lake
Original TextTranslation provided by Google
Guest User
April 2, 2024
Good location to go to the night market,, breakfast is really delicious
The facilities are old
It's old and doesn't look very clean.
So overall, it's okay to just sleep
Original TextTranslation provided by Google
juliawin
March 11, 2024
Great location
ally2442
March 10, 2024
The rooms are clean, the staff are welcoming and have a good greeting and smile. Provide assistance in carrying luggage and call Grab for directions. But the breakfast was a little lacking. Overall, it is considered very good. Recommend this hotel Because it's near the walking street. and tourist attractions Saturday-Sunday nights are very lively.
Original TextTranslation provided by Google
Guest User
February 11, 2024
300 RMB. It’s really not worth the price. It’s not cost-effective. The price is too high for the county level.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Spa
Additional charge
Massage room
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Taxi booking service
Currency exchange
Wake-up call
Wi-Fi in public areas
Restaurant
Restaurant
Style: Buffet
Cuisine: Asian, European
Open for: Breakfast
Dining options: Property guests only
Business hours: [Sun] 06:30-09:30
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Transportation
Taxi booking service
Airport pick-up
Additional charge
Shuttle service
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Vietnamese
Public Areas
Elevator
No smoking in public areas
Smoking area
Non-smoking floor
Health & Wellness
Massage room
Spa
Additional charge
Body care
Cleaning Services
Laundry service (off-site)
Safety & Security
CCTV in public areas
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Cash
Property Description
Opened: 2022
Number of Rooms: 30
With a stay at The West Hotel & Spa, you'll be centrally located in Hanoi, steps from Hanoi Old Town Night Market and 7 minutes by foot from Hoan Kiem Lake. This upscale hotel is 0.2 mi (0.4 km) from Thang Long Water Puppet Theatre and 0.3 mi (0.5 km) from Dong Xuan Market.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and concierge services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. At The West Hotel & Spa, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Frequently Asked Questions
What is the cancellation policy for The West Hotel & Spa?
The cancellation policy for The West Hotel & Spa varies depending on the type of room and booking conditions.
What are the check-in and check-out times at The West Hotel & Spa?
Standard check-in time at The West Hotel & Spa is 14:00 and check-out time is 12:00.
Can I bring my pet inside the The West Hotel & Spa?
As much as we love pets, unfortunately, we are unable to accommodate them in The West Hotel & Spa.
Is there a restaurant at The West Hotel & Spa?
Yes, The West Hotel & Spa offers on-site dining. You can enjoy a variety of Asian, European dishes, all prepared with carefully selected, high-quality ingredients.
How far is the The West Hotel & Spa from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 39 mins from hotel by car (25.1 km).
Is airport shuttle service offered by The West Hotel & Spa ?
Yes, at The West Hotel & Spa, an airport shuttle is available. We suggest you call ahead to confirm details.