Mercy Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Hanoi
Mercy Hotel
310 Lac Trung, Hai Ba Trung District, Quan Hai Ba Trung, Hanoi, 100000, Vietnam
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Amenities
Executive lounge
ParkingFree
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Taxi booking service
All amenities
Property Description
In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.
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7.5/10
Cleanliness7.4
Amenities6.9
Location8.1
Service7.6
All 9 reviews
Surroundings
Airport: Noi Bai International Airport
(32.2 km)
Train: Hanoi Railway Station
(4.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Double Room Single Use
1 Single bed
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
3
Double or Twin Room with View
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
3
Panoramic Double or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
Deluxe Double Room
2 Double bed
Non-smoking
Air conditioning
Refrigerator
Minibar
TV
Check Availability
Guest Reviews
7.5/10
9 reviews
Verified Reviews- Cleanliness7.4
- Amenities6.9
- Location8.1
- Service7.6
Average for similar properties in Hanoi
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AU$1.85). Trip Coins can be used to save instantly on room rates.
AI Summary
Guests appreciate the polite and friendly staff offering great service. The well-equipped rooms and convenient location near dining and shopping options enhance the overall experience.
Guest User
December 6, 2024
The room was very clean
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Guest User
September 12, 2024
Average, won’t come back
Original TextTranslation provided by Google
Guest User
June 9, 2024
Room is stuffy and damp
Original TextTranslation provided by Google
Guest User
May 18, 2024
非常好的地方
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Đỗ hải
March 2, 2024
Compared to the price, the hotel is not clean and the equipment is a bit old
Original TextTranslation provided by Google
edworks
February 1, 2024
It's just like a cheap motel. The shutters at the front door of the hotel are closed from 8 o'clock, so you can't go out. The surrounding area is noisy, and the room is assigned to a crappy building behind a normal hotel building, so hygiene is poor.
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Tina Tanya
November 14, 2023
All good! No problems here.
Very quite area of city.
The bathroom is a bit old, but fine for this price.
Anonymous User
November 12, 2023
The location of the hotel is very close to the 108 Hospital. The room equipment is average and there is no special impression. When I booked the hotel, I saw that the parking lot was free, but when I arrived at the hotel, I arranged street parking.
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Services & Amenities
Most popular business facilities
Executive lounge
Parking
Free
24-hour front desk
Luggage storage
Bar
Restaurant
Cafe
Taxi booking service
Car rentals
Currency exchange
Playground
Free
Wi-Fi in public areas
Free
Restaurant
Restaurant
Restaurant 1
Style: A la carte
Dining options: Reservations available
Business hours: [Mon - Sun] 06:00-09:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Valet parking
Transportation
Taxi booking service
Car rentals
Shuttle service
Additional charge
Business Services
Coworking spaces
Postal service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
Vietnamese
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Public Areas
Executive lounge
Water purifier
Elevator
No smoking in public areas
Health & Wellness
Public baths
Cleaning Services
Clothes dryer
Laundry detergent
Dry cleaning
Ironing service
Additional charge
Laundry service (on-site)
Facilities for Children
Children's bathrobes
Playground
Free
Books and videos for kids
Accessibility
Handrails in hallways
Braille signs
Handrails on stairs
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance.At the same time, please provide your check-in time
Child policies
Children 3 year old and over are permitted to stay in some room types at this hotel
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2017
- Renovated: 2021
- Number of Rooms: 43
Phone:+84-2436331389
In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.
Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.
Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.
Frequently Asked Questions
What is the cancellation policy for Mercy Hotel?
The cancellation policy for Mercy Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Mercy Hotel?
What are the check-in and check-out times at Mercy Hotel?
Standard check-in time at Mercy Hotel is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Mercy Hotel?
What amenities and services are available at Mercy Hotel ?
Mercy Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Mercy Hotel ?
Can I bring my pet inside the Mercy Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Mercy Hotel.Can I bring my pet inside the Mercy Hotel?
How far is the Mercy Hotel from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 42 mins from hotel by car (32.2 km).How far is the Mercy Hotel from the closest airport?
Is airport shuttle service offered by Mercy Hotel ?
No, the Mercy Hotel doesn't offer airport transfer services.Is airport shuttle service offered by Mercy Hotel ?
About This Property
| Nearest Airport | Noi Bai Intl. Airport |
|---|---|
| Distance to Airport | 33.31KM |
| Nearest Train Station | Hanoi Railway Station |
| Distance to Train Station | 4.77KM |
| Average Price From | AUD44 |
| Hotel Star Rating | 3 |