Capella Hanoi

Capella was the only one of the three hotels we stayed in during our trip to Vietnam that did not send a greeting email in advance. However, the experience after checking in was amazing. Our junior suite for two nights was upgraded to a capella suite. The staff were all very friendly. The front desk lady, who looked like Rose, showed us around the room. Each suite had a balcony. The interiors were luxuriously decorated with an operatic style, perfect for savoring. A welcome cake and fruit were served upon arrival. Soft drinks and snacks were complimentary in the room. I even had a blast with the manual coffee machine. Some netizens commented that it didn't have capsule coffee, so this manual machine is perfect for coffee lovers. The coffee was fragrant. There was a QR code with a tutorial video nearby. There was an iPad in the room, and everything from cleaning to dining and event bookings could be done on the iPad. The bedding was excellent, and I slept very comfortably. The nightly gift of sleep-inducing tea and mung bean cake was delicious. The suite was spacious, perfect for working and sleeping. The children's toiletries were also adorable, and they would replenish the set the next day. Afternoon tea was also complimentary, and the semi-buffet breakfast included all-you-can-eat oysters and steak. It was a fantastic value. It was very generous, but the beef pho in the morning wasn't as good as I'd hoped, a little tough. I recommend the red bean pho, which was incredibly fresh. The hotel's pool, while small, was beautiful. Water and snacks were served as soon as you sat down. Overall, it was a truly wonderful experience. It is my only stay in Hanoi and I will continue to choose Capella Hanoi in the future.