Diamond Westlake Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Diamond Westlake Suites
No.1 of Family Hotels in Hanoi
96 To Ngoc Van Street, Quan Tay Ho, Hanoi, 100000, Vietnam
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Last booked 2 hrs ago
Highlights
Varied breakfast
Ideal location
Cozy rooms
Lots to doAmenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Priority airport pick-up
Car rentals
Basketball court
All Amenities
Property Description
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
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8.7/10
Very GoodI was very satisfied the whole time I was there.
All 183 Reviews
Surroundings
Airport: Noi Bai International Airport
(20.9 km)
Train: Hanoi Railway Station
(7.1 km)
Landmarks: Bubble House West Lake
(410m)
Landmarks: Twin Dragon - 2 con rồng đá
(720m)
Landmarks: Ho Tay Water Park
(730m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Studio
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Three Bedroom Villa
1 Double bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
One Bedroom Apartment
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Two Bedroom Apartment
1 Single bed and 1 Queen bed
91m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
One Bedroom Free Upgrade to Two Bedroom Family Suite
1 King bed and 1 Single bed
91m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.7/10
Very Good
183 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.7
- Location8.7
- Service8.6
Average for similar properties in Hanoi
AI Summary
Guests appreciate the spacious, well-decorated, and clean rooms. They value the varied breakfast options and the complete facilities. The attentive service and friendly staff create a welcoming atmosphere.
CHANJAE
May 11, 2025
서호 쪽에 위치한 리조트 입니다.
레지던스 비슷하다고 보는게 맞을 것 같습니다.
객실 쾌적하고 수영장도 크고 좋습니다.
리조트 내에 작은 편의점도 있지만 24시간은 아닙니다.
아무래도 서호 쪽에 있다보니 어딘 가 가려면 무조건 택시를 불러야 합니다.
그러므로 쉬러 가는 용도로만 추천합니다.
조식은 감동적인 맛은 아니고.. 구성도 매우 평범합니다.
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찰리채플린
May 2, 2025
I was wondering where to go during the holiday and chose this place to feel like I was traveling. In fact, the facilities were old and there were really, really many mosquitoes. There was so much white powder on the floor that I wondered what it was and it seemed like they had re-grind the white grout between the tiles in the kitchen. I could tell how much of it was on the soles of my feet. Haha. The breakfast was a mess because there weren't enough staff. There was no service to speak of. I regretted not spending the holiday at home. The pool is great for kids to play in.
Original TextTranslation provided by Google
Guest User
May 2, 2025
Hygiene: This hotel is an older hotel, and inevitably there will be many long-standing sanitary dead corners and a sense of shabbyness brought by aging facilities, such as carpets, cabinets, toilets, etc., but the places you can see are relatively clean and tidy, and it can also be seen that the hotel management is carefully maintaining the overall sanitary environment.
Environment: The hotel is like a small resort hotel, with greenery, swimming pools, internal roads and buildings that give people a very comfortable and relaxing feeling, and the overall atmosphere is very comfortable.
Service: The hotel's front desk and staff are very dedicated and friendly, and the service level is very high
Original TextTranslation provided by Google
David012
May 1, 2025
I was very satisfied the whole time I was there.
Original TextTranslation provided by Google
kim
April 27, 2025
This is a hotel I often use in Hanoi.
It is old and worn, but well-maintained, and it is probably the most comfortable and quiet hotel in Hanoi.
It is a hotel where you can wake up to the sound of various birds in the morning.
Original TextTranslation provided by Google
Guest User
April 24, 2025
Too far from downtown. But They have shuttle 9,11am
and 2time afternoon. Not easy to get grab taxi
30years old resort, old room key system. 1st roomkey
had problem, so I asked to change room, but they refused and later manager came to room , and finally manager Mr. Tung changed room to C-506.
Thank you Mr. Tung
시내에서 너무 멀지만 , 하루4번의 셔틀버스가 있어서 좋았읍니다. 30년된 오래된 리조트로 구조가 복잡하여, 다니기에 불편했읍니다. 방키에 문제가 있어 , 방을 바꾸어 줄걸 요청했지만 , 로비의 직원들은 거절해서, 다시전화하고 기다리니, 매니저인 미스터 Tung이 방으로 와서 확인하고, 방을 바꾸어 주었읍니다
Chee Choong
April 20, 2025
It’s a service apartment with full kitchen and washing machine. All’s decent with beach resort feeling including the toilet which is basic with no frills. A small supermarket available. Walking out to To Ngoc Vân is a 15 min walk to the Main Street .
Jiaowoamanda
March 31, 2025
I came here on a business trip. This place is very big, with two bedrooms, two bathrooms, a living room, and a small balcony. It is a very quiet and safe place, like a community. There is a garden inside, you can walk downstairs, and there are some simple children's play facilities. The breakfast is also quite rich, with eggs, coffee, vegetables, bread, and fruits. The service is also very good. When you come in to clean, you take off your shoes outside. Everyone is quite polite. In this place in Vietnam, the supporting facilities are relatively old. It is mainly safe, clean, quiet and comfortable. I think that's enough. The hotel is right by the West Lake, a few kilometers away from Huanjian Lake by taxi. You can walk directly to the church and the train street from Huanjian Lake. It's about half an hour's drive from the airport, and there is a Lotte supermarket about 3km away. Then walk out of the community, and there are some Italian, French, steak, and foreign restaurants along the way.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Sauna
Gym
Priority airport pick-up
Car rentals
Basketball court
Tennis court
Billiards room
Squash court
Table tennis room
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Conference room
Children's pool
Playground
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Laundry room
Outdoor swimming pool
Gym
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool umbrellas
Opening times
Parking
Parking
Valet parking
Transportation
Taxi booking service
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Car rentals
Shuttle service
Bicycle rental
Station pick-up service
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Languages Spoken
English
Vietnamese
Food & Drink
Cafe
Room service
Lobby bar
Convenience store/kiosk
Health & Wellness
Billiards room
Table tennis room
Tennis court
Squash court
Golf course
Gym
Sauna
Sunbathing area
Basketball court
Mini golf
Activities
Gaming area
Public Areas
Shopping mall
BBQ
ATM
Elevator
Smoking area
PA and sound system
Non-smoking floor
Picnic area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry detergent
Clothes steamer
Laundry room
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Children's toys
Kids' board games/puzzles
Children's pool
Business Services
Conference room
Postal service
Fax/copying service
Accessibility
Accessible rooms available
Pool hoist available
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Children 11 years old and under | VND 150,000 (approx. PHP 319.50) per person |
Children 12–17 years old | VND 250,000 (approx. PHP 532.50) per person |
Adult | Buffet:VND 250,000 (approx. PHP 532.50) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1998
- Renovated: 2022
- Number of Rooms: 165
A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This 4.5-star aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.