Phuong Trang
May 18, 2025
We had an amazing stay at De Syloia Hotel. De Syloia has all factors that make it a fantastic stay: perfect location in the heart of Hanoi center, the warm hospitality and professional service by their staffs, and the beautiful, spacious, clean and bright room.
All of the staffs went the extra mile to ensure that we had a perfect stay here. We needed to borrow their shower room on the day that we already checked out as we had an overnight train ride to Sa Pa. Ms. Nguyet was so kind to let us use the shower rooms and prepare all the necessaries for us (i.e. clean towels, toiletries, etc.). By mistake, we also left our stuff in the room after our check-out. Ms. Binh and Ms. Nguyet handled it professionally and helped us retrieve the item in the most warming way. All in all, our experience with De Syloia is 10/10. The hotel is truly a charm in Hanoi. I would definitely consider going back here next time if I visit Hanoi and also recommend this beautiful place to my friends.