Anonymous User
October 7, 2024
The check-in process was very sluggish. I was not given the room type I originally booked and the front desk had a bad tone! They said that the pictures of the room type I booked were for reference only, and asked me to deal with it directly with Ctrip. Finally, I agreed to let Ctrip cancel the order for me. I immediately said, we have another higher-end hotel, let us go and check it out. Later After looking at it, it turned out that the room type we booked was exactly the same as the picture~ So when checking into the hotel, we had to work hard within the scope of the contract, and everything went smoothly during the final check-in~
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