Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
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9.5/10
Amazing
Cleanliness9.5
Amenities9.5
Location9.5
Service9.5
All 34 Reviews
Surroundings
Airport: Noi Bai International Airport
(26.9 km)
Train: Hanoi Railway Station
(1.3 km)
Landmarks: St. Joseph Cathedral
(380m)
Landmarks: Old Quarter
(430m)
Landmarks: Thap Rua Tower
(480m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Executive Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
13
Family Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
8
Superior Double Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
11
Junior Suite
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
5
Superior Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews
9.5/10
Amazing
34 reviews
Verified Reviews
Cleanliness9.5
Amenities9.5
Location9.5
Service9.5
Average for similar properties in Hanoi
Most Mentioned
AI Summary
Centrally located in Old Quarter, ideal for exploring Hanoi. Friendly staff, clean rooms, comfortable beds, and excellent breakfast. However, some guests found the accommodation to be too small.
Guest User
March 17, 2025
Really great value hotel. Very good breakfast with ample choices. Staff are exceptionally nice & helpful. Location is very good and rooms are very comfortable. If you want to stay in heart of the Old Quarter and not stretch your budget this Hotle is for you.
Guest User
February 9, 2025
I stayed here with my daughter for her 21st birthday with trips in between. I have stayed at many hotels across the globe ranging from economy to 5 star and the staff make Hanoi elegance ruby the best. I booked this hotel after reading past reviews and my stay exceeded all expectations. Ignore Pan88 (recent review) if they wanted 5 star luxury, they should have booked a 5 star hotel and paid the price. Tip: book your trips through the hotel, we enjoyed a fabulous tour of sapa and overnight trip on halong bay. Well done to all the staff who made our stay extra special. Could not fault anything. Breakfast is amazing, including the coffee. The staff work very hard to produce freshly cooked food to order. Well done elegance ruby, we loved you!
Guest User
February 9, 2025
I have returned to Elegance Ruby for a second stay since 2012. The service here is still EXCEPTIONAL, OUTSTANDING and 5 STAR, better than any other place that ive stayed in VN and it made our stay here PERFECT. I want to truly THANK YOU Elegance Ruby Staff, there is nothing you could've done better. Your continued superb customer service over the years is the reason I will continue to choose EHGroup for my stays in Hanoi. Thank you I love you guys 💜 - Pamela.M
Guest User
November 9, 2024
Exceptional small hotel in the old town. Extremely helpful staff, Benzo Anna and Ruby were extraordinary. Breakfast was best we had in South East Asia. Would definitely stay again. Old Town Hanoi is organised chaos. A unique place where road traffic,scooters in particular behave like the higher level of a frenetic video hame.
Guest User
October 16, 2024
We had 3 rooms for our party of 6 all rooms were comfortable and as described. The breakfast was varied and plentiful good variety and quite a few items cooked to order. The food was good quality and well presented. Anna on reception was very helpful and did her best to check we were OK everyday. Jessica sorted 3 days of excursions for our family and arranged SIM cards for us. She stayed in touch making sure we were happy and the trips were progressing as planned although the hotel is 3 star rated the service and people are definitely 5 star.
Guest User
August 21, 2024
I have stayed at multiple places in the old quarter before but this hotel was the best!! Our room was clean and simple and just what you need when spending your time exploring the old quarter. The staff were amazing! Jessica and Anna were so helpful with all of our questions and when we needed to visit a hospital during the trip, Benzo helped us by translating to medical staff over the phone. Great buffet breakfast there too!
Guest User
August 14, 2024
PIacevole sosrpesa nel cuore della vecchia Ha Noi. Camere pulite, colazione varia, ottima,ed eccellente. Il personale è stato semprte cordiale, gentile, disponibile, disposto ad aiutare e dare consigli. Nella nostra piccola esperienza vietnamita è forse il migliore, sotto vari aspetti; che abbiamo trovato!
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Guest User
July 28, 2024
Very clean and pleasant hotel. Centrally located within the Old Quarter and there were numerous eating places within a stones throw. Access to and from the hotel is easy. Taking the alleyway to Hang Da, we also passed through a street of markets, selling fresh produce. What an interesting taste of local life. The daily buffet at the hotel was delicious and value for money. Thank you to Jessica, Lanh and Benzo who shared their hospitality with us. Staff speak good English and are very accommodating. Would recommend this place.
Services & Amenities
Most Popular Amenities
Childcare service
Additional charge
Secretarial services
Luggage storage
Wi-Fi in public areas
Free
Restaurant
Car rentals
Cafe
24-hour front desk
Currency exchange
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Front Desk Services
Luggage storage
Express check-in and check-out
Lockers available
Safe at front desk
Concierge service
VIP check-in service
Tour and ticket booking service
Currency exchange
24-hour front desk
Languages Spoken
Vietnamese
Food & Drink
Room service
Cafe
Health & Wellness
Beauty and makeup
Activities
Eco tours
Public Areas
Elevator
Vending machines
No smoking in public areas
Cleaning Services
Clothes steamer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Secretarial services
Fax/copying service
Additional charge
Accessibility
Wheelchairs available
Stair-free main entrance
Safety & Security
Security personnel
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 2008
Renovated: 2011
Number of Rooms: 23
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
Frequently Asked Questions
What is the cancellation policy for Eliana Ruby Hotel & Travel?
The cancellation policy for Eliana Ruby Hotel & Travel varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Eliana Ruby Hotel & Travel?
Standard check-in time at Eliana Ruby Hotel & Travel is 14:00 and check-out time is 12:00.
Does Eliana Ruby Hotel & Travel provide breakfast?
Yes, Breakfast is offered at Eliana Ruby Hotel & Travel. Breakfast option(s): American, Continental, Gluten-free, Vegan, Vegetarian.
Can I bring my pet inside the Eliana Ruby Hotel & Travel?
As much as we love pets, unfortunately, we are unable to accommodate them in Eliana Ruby Hotel & Travel.
How far is the Eliana Ruby Hotel & Travel from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 41 mins from hotel by car (26.9 km).