699 Lac Long Quan street Phu Thuong, Quan Tay Ho, Hanoi, Vietnam
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With a stay at Pentstudio West Lake Hanoi in Hanoi (Tay Ho), you'll be a 2-minute drive from West Lake and 8 minutes from Hoan Kiem Lake. This hotel is 4 mi (6.4 km) from Ho Chi Minh Mausoleum and 5 mi (8.1 km) from Hanoi Old Town Night Market.Show More
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Highlights
Ideal location
Airport pick-up available
Sparkling clean
Lots to do
Pets welcome
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Amenities
Indoor swimming pool
Gym
Private parkingFree
Airport pick-up
24-hour front desk
Bar
Restaurant
Airport drop-off
All Amenities
Property Description
With a stay at Pentstudio West Lake Hanoi in Hanoi (Tay Ho), you'll be a 2-minute drive from West Lake and 8 minutes from Hoan Kiem Lake. This hotel is 4 mi (6.4 km) from Ho Chi Minh Mausoleum and 5 mi (8.1 km) from Hanoi Old Town Night Market.
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4.3/5
Very Good
Quite satisfied, good service
All 53 Reviews
Surroundings
Airport: Noi Bai International Airport
(18.8 km)
Train: Hanoi Railway Station
(8.4 km)
Train: ga Phúc Yên
(29.6 km)
Landmarks: Tây Hồ Community Center
(260m)
Landmarks: Phố đi bộ Trịnh Công Sơn
(300m)
Landmarks: Vườn hoa Trịnh Công Sơn
(410m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
One-Bedroom Executive Loft
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Private toilet
Shampoo
Room Details
Check Availability
Guest Reviews
4.3/5
Very Good
53 reviews
Verified Reviews
Cleanliness4.5
Amenities4.5
Location4.1
Service4.1
Average for similar properties in Hanoi
Most Mentioned
AI Summary
Guests appreciate the modern facilities, friendly staff, convenient location near the airport, and cleanliness of the rooms. The proximity to West Lake and Win-Mart adds to the peaceful environment.
park8432
March 24, 2025
첫날은 꿉꿉한 느낌이 있었는데 점점 편해졌습니다.
관광 중심지와는 거리가 꽤 있는 편이고
롯데몰이 가까워서 쇼핑하기에는 좋습니다.
I stayed in a duplex room, and the refrigerator, washing machine, and other appliances were clean and convenient to use.
Original TextTranslation provided by Google
Guest User
August 7, 2024
Poor environment, remote location, no grass growing around the hotel, chaotic management, choose a hotel instead of an apartment
Original TextTranslation provided by Google
Edwin323
June 23, 2024
On the north side of West Lake, serviced apartment loft, the price is great value
10 minutes walk to Hanoi's largest and newest Lotte Department Store, where you can find everything
Original TextTranslation provided by Google
Sikander
December 15, 2023
clean and tidy, convenient for work to get taxi. pleasant stay
Services & Amenities
Most popular business facilities
Indoor swimming pool
Gym
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Bar
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Car rentals
Wi-Fi in public areas
Free
Indoor swimming pool
Gym
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car rentals
Airport drop-off
Additional charge
Business Services
Postal service
Fax/copying service
Additional charge
Front Desk Services
Safe at front desk
24-hour front desk
Languages Spoken
Vietnamese
Food & Drink
Bar
Room service
Public Areas
Elevator
No smoking in public areas
Health & Wellness
Gym
Beauty and makeup
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes steamer
Safety & Security
First aid room
CCTV in public areas
First aid kit
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleBuffet
Age
Fee
Adult
Buffet:VND 195,000 (approx. PHP 435.10) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of VND 2,000,000 (approx. PHP 4,462.50) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: VND 577,500 (approx. PHP 1,288.55) per pet per night
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2019
Number of Rooms: 147
With a stay at Pentstudio West Lake Hanoi in Hanoi (Tay Ho), you'll be a 2-minute drive from West Lake and 8 minutes from Hoan Kiem Lake. This hotel is 4 mi (6.4 km) from Ho Chi Minh Mausoleum and 5 mi (8.1 km) from Hanoi Old Town Night Market.
Enjoy a range of recreational amenities, including an indoor pool, a 24-hour fitness center, and bicycles to rent.
Enjoy a meal at Madam Sen or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Conveniences include phones, as well as safes and electric kettles.
Frequently Asked Questions
What is the cancellation policy for PentStudio West Lake Hanoi?
The cancellation policy for PentStudio West Lake Hanoi varies depending on the type of room and booking conditions.
What are the check-in and check-out times at PentStudio West Lake Hanoi?
Standard check-in time at PentStudio West Lake Hanoi is 14:00 and check-out time is 12:00.
Can I bring my pet inside the PentStudio West Lake Hanoi?
Pets are allowed on request at PentStudio West Lake Hanoi. Charges may be applicable.
How far is the PentStudio West Lake Hanoi from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 21 mins from hotel by car (18.8 km).
Is airport shuttle service offered by PentStudio West Lake Hanoi ?
Yes, at PentStudio West Lake Hanoi, an airport shuttle is available. We suggest you call ahead to confirm details.