185 Trích Sài, Quan Tay Ho, Hanoi, 100000, Vietnam
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At MOON West Lake Serviced Apartment, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Amenities at taxi offered by MOON West Lake Serviced Apartment simplify the organization of your excursions, tourist activities, and other adventures in Hanoi. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the serviced apartment's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at MOON West Lake Serviced Apartment. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in MOON West Lake Serviced Apartment incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the serviced apartment offers visitors access to a refrigerator, instant coffee and instant tea. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. All adore a delightful cup of coffee! An...Show More
We Price Match
Last booked 6 hrs ago
Highlights
Superb views
Excellent service
Ideal location
Parking available
Amenities
Public parking
24-hour front desk
Luggage storage
Cafe
Taxi booking service
Currency exchange
Wi-Fi in public areasFree
Tour and ticket booking service
All Amenities
Property Description
At MOON West Lake Serviced Apartment, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Amenities at taxi offered by MOON West Lake Serviced Apartment simplify the organization of your excursions, tourist activities, and other adventures in Hanoi. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the serviced apartment's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at MOON West Lake Serviced Apartment. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in MOON West Lake Serviced Apartment incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the serviced apartment offers visitors access to a refrigerator, instant coffee and instant tea. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. All adore a delightful cup of coffee! An...
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4.1/5
Very Good
Good place and great staff
All 88 Reviews
Surroundings
Airport: Noi Bai International Airport
(21.8 km)
Train: Hanoi Railway Station
(6.0 km)
Train: ga Phúc Yên
(32.5 km)
Landmarks: Chùa Võng Thị
(120m)
Landmarks: Sai Pagoda
(300m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
One Bedroom Lake View
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
Check Availability
28
Premium 2-bed Room
2 bedrooms: 2 queen beds | 1 living room
60m² | Floor: 7
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
Check Availability
7
Studio Double
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
Check Availability
8
Studio
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Microwave
Room Details
Check Availability
13
One Bedroom City View
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Microwave
Room Details
Check Availability
5
Studio Standard
1 queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Microwave
Room Details
Check Availability
8
Studio Queen
1 queen bed
No window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Microwave
Room Details
Check Availability
8
Standard Queen Room Without Kitchen
1 double bed
20m² | Floor: 6
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
Check Availability
10
Boutique Queen Room Without Kitchen
1 double bed
30m² | Floor: 6
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.1/5
Very Good
88 reviews
Verified Reviews
Cleanliness4
Amenities4
Location4.3
Service4.2
Average for similar properties in Hanoi
Most Mentioned
AI Summary
Guests appreciate the clean, comfortable rooms with daily cleaning service. The prime location near West Lake provides easy access to dining and shopping. The complete kitchen appliances and friendly staff enhance the stay.
Guest User
March 11, 2025
Good place and great staff
Guest User
March 11, 2025
Apart from the slight sewage smell studios were clean and qwll quipped. We had a washing machine which was handy for us as we are travelling. Good size and well equipped bathroom. 5km walk away from most tourist attractions which didn't bother us.
Joseph Christopher
March 10, 2025
Very good location
Guest User
March 6, 2025
The hotel is very comfortable. The location is very suitable. I found several good places to hang out in the surrounding area. I will continue to book this hotel next time I have the chance.
Original TextTranslation provided by Google
Guest User
March 2, 2025
The staff were very friendly and the rooms were clean for the price. However, it is a little far from downtown Hanoi.
Original TextTranslation provided by Google
Christian Sh884
March 1, 2025
It’s quite good but the location is a bit far from downtown.
VANTAI
March 1, 2025
Dịch vụ chưa tốt lắm
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Guest User
February 24, 2025
This hotel is adequate for the price. Location is ok but far from the old quarter. Our bathroom ceiling was leaking which was a little annoying but overall the room was ok.
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
24-hour front desk
Luggage storage
Cafe
Taxi booking service
Currency exchange
Wi-Fi in public areas
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Vietnamese
Food & Drink
Cafe
Room service
Public Areas
Elevator
No smoking in public areas
Smoking area
Vending machines
Shared kitchen
Cleaning Services
Laundry service (on-site)
Dry cleaning
Clothes dryer
Laundry detergent
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
Property Description
Opened: 2022
Number of Rooms: 39
At MOON West Lake Serviced Apartment, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit.Arrange your trips to and from the airport using the serviced apartment's convenient transportation services booking. Amenities at taxi offered by MOON West Lake Serviced Apartment simplify the organization of your excursions, tourist activities, and other adventures in Hanoi. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage. Chilly nights become more delightful than balmy ones, as you snuggle near the serviced apartment's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at MOON West Lake Serviced Apartment. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in MOON West Lake Serviced Apartment incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the serviced apartment offers visitors access to a refrigerator, instant coffee and instant tea. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. All adore a delightful cup of coffee! An...
Frequently Asked Questions
What is the cancellation policy for Moon West Lake - Serviced Apartment?
The cancellation policy for Moon West Lake - Serviced Apartment varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Moon West Lake - Serviced Apartment?
Standard check-in time at Moon West Lake - Serviced Apartment is 14:00 and check-out time is 12:00.
Can I bring my pet inside the Moon West Lake - Serviced Apartment?
As much as we love pets, unfortunately, we are unable to accommodate them in Moon West Lake - Serviced Apartment.
Is there a restaurant at Moon West Lake - Serviced Apartment?
Except for the breakfast, there is no restaurant in Moon West Lake - Serviced Apartment. However, within short driving distance, you’ll have access to a wide variety of restaurants.
How far is the Moon West Lake - Serviced Apartment from the closest airport?
The closest airport is Noi Bai International Airport, and it is about 27 mins from hotel by car (21.8 km).