Guest User
January 9, 2025
We stayed here for a day. So the location is good. All major attractions are at just walking distance from here. We booked and checked in the same day, so we did not have much options. The rooms we got was on 5th floor (the lift only went to 4th). The room was huge , clean , got basic of everything you need, also had a window(its a luxury when you are in Hanoi ). They have lockers. The washrooms are clean and spacious. But..but the rooms was very cold, it did have AC, it did nothing. The breakfast is very simple, very limited options, and could be improved a lot. The people at reception are very confused people. Lots of confusion and we had to explain a lot while checking in. They need to have someone experienced to handle the reception. Giving 4 stars only because it was better than our hotels in same area. Stayed here on 14th Dec 2024