Pan Pacific Hanoi
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Pan Pacific Hanoi

Renovated in 2024
No.3 of Scenic Hotels in Hanoi
1 Đ. Thanh Niên, Road, Quan Ba Dinh, Hanoi, 10000, Vietnam
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With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Show More
We Price Match
At night, a brightly decorated building houses a restaurant with outdoor seating where people are dining at Pan Pacific Hanoi
Last booked 16 hrs ago
At night, there is a large illuminated building in front with the cityscape in the background at Pan Pacific Hanoi
The bedroom features a white bed and a large window, with an art piece beside it at Pan Pacific Hanoi
The dining room of the restaurant is arranged with tables and chairs for business purposes at Pan Pacific Hanoi
There is an indoor pool in a spacious building with a glass ceiling and windows that provide a view of the water below at Pan Pacific Hanoi
The ballroom is elegantly decorated with tables set for an event and chandeliers hanging in the center at Pan Pacific Hanoi
There is a lobby with two chairs and tables in the middle, located next to an escalator at Pan Pacific Hanoi
Highlights
Newly renovated
Superb views
Delicious breakfast
Airport drop-off available
Free parking
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Amenities
Golf course
Indoor swimming pool
Outdoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
All Amenities
Property Description
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
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4.4/5
Very Good
Nice and clean hotel. I will come back next time to Hanoi.
All 172 Reviews
Surroundings
Airport: Noi Bai International Airport
(22.7 km)
Train: Hanoi Railway Station
(3.7 km)
Train: ga Phúc Yên
(33.4 km)
Landmarks: West Lake
(290m)
Landmarks: Standing Bar
(330m)
Landmarks: Chua Tran Quoc
(380m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Premier Lake View King
4

Premier Lake View King

1 King bed
35m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Pacific Club Lakeview King Room
5

Pacific Club Lakeview King Room

1 Double bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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One Bedroom Executive Serviced Suite
4

One Bedroom Executive Serviced Suite

1 King bed
60m² | Floor: 15-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Studio Suite
4

Studio Suite

1 King bed
48m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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One Bedroom Premier Serviced Suite
5

One Bedroom Premier Serviced Suite

1 King bed
60m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Lakeview Twin
4

Deluxe Lakeview Twin

2 Single bed
35m² | Floor: 12-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe King Room
4

Deluxe King Room

1 King bed
35m² | Floor: 7-14,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Two Bedroom Executive Suite
5

Two Bedroom Executive Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Pacific Club King Room
5

Pacific Club King Room

1 King bed
35m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe Lakeview King
5

Deluxe Lakeview King

1 Double bed
35m² | Floor: 7-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Presidential Suite
4

Presidential Suite

2 Single bed and 1 King bed
287m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premier Lakeview Twin
3

Premier Lakeview Twin

2 Single bed
35m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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One Bedroom Deluxe Serviced Suite
5

One Bedroom Deluxe Serviced Suite

1 Double bed
65m² | Floor: 4-6
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
35m² | Floor: 7,12-16,18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Two Bedroom Premier Suite
6

Two Bedroom Premier Suite

1 King bed and 2 Single bed
90m² | Floor: 5-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Studio Balcony Suite
5

Studio Balcony Suite

1 Double bed
50m² | Floor: 10-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Premier Suite
4

Premier Suite

1 King bed
90m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Pacific Club Twin Room
5

Pacific Club Twin Room

2 Single bed
35m² | Floor: 15-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Executive Suite
4

Executive Suite

2 Single bed and 1 King bed
100m² | Floor: 12,14-15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.4/5
Very Good
172 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.2
  • Location4.4
  • Service4.5
Average for similar properties in Hanoi
Most Mentioned
AI Summary
The property provides clean, spacious rooms with lake views, friendly staff, and a convenient location near West Lake. Guests appreciate the diverse, satisfying breakfast options and access to wellness facilities.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 19, 2025
總體還行,也很喜歡頂樓的餐廳
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 17, 2025
設備老。洗澡在浴缸上。住的非常難受。
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D‍a‍n‍n‍i‍x‍i‍a‍o‍w‍a‍n‍g‍z‍i
March 9, 2025
位置很好,靠近西湖。但設施有點兒老。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 9, 2025
老酒店味道不好聞,設施比較老舊,早餐比較豐盛,服務很不錯,大廳環境不錯,但標間環境很一般
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 9, 2025
There are restaurants and convenience stores downstairs, which makes life very convenient. The breakfast is also good. It is very close to the West Lake, which can be reached in about ten minutes on foot. The room is very clean and you can directly see the West Lake.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2025
Good location, grand hotel with good facilities, indoor swimming pool is large, sauna, steam bath, jacuzzi included. Spa Center ok but expensive, breakfast is ok but a large group tour was there and so crowded during breakfast peak hour, we were upgrade to lake view room, attach photo so the lake view from room, super
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2025
Good Fantastic awesome hotel :: The staff are very professional and caring :: They met all my needs : Went over board making me comfortable :: good choices at breakfast :: I want to applaud each and every member of the staff :: especially the front office manager who gave lots of. Information about visiting the city and beyond :: My birthday was made special with nice eats :: They upgraded my room :: The view was awesome :: Lovely big pool and the steam room and jacuzzi was a plus : I left the hotel very relaxed :: Hopefully will come back in the near future :: Thank you Pan Pacific for making my stay memorable ::
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2025
基礎房型非常一般。早餐也很一般。但隔音不錯,位置也好。
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Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
2 Restaurants
Conference room
2 Restaurants
Ming
Cuisine: Chinese
Pacifica
Cuisine: Asian
Open for: Breakfast, Brunch, Lunch
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
VND 305,271 (approx. PHP 684.86) per person
Children 12–17 years old
VND 585,103 (approx. PHP 1,312.64) per person
Adult
Buffet:VND 587,647 (approx. PHP 1,318.35) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Paying at the Hotel

Property Description

  • Opened: 1998
  • Renovated: 2024
  • Number of Rooms: 328
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee. Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for Pan Pacific Hanoi?

The cancellation policy for Pan Pacific Hanoi varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Pan Pacific Hanoi?

Standard check-in time at Pan Pacific Hanoi is 14:00 and check-out time is 12:00.

Does Pan Pacific Hanoi provide breakfast?

Yes, Breakfast is offered at Pan Pacific Hanoi. Breakfast option(s): Chinese.

Can I bring my pet inside the Pan Pacific Hanoi?

As much as we love pets, unfortunately, we are unable to accommodate them in Pan Pacific Hanoi.

Is there a restaurant at Pan Pacific Hanoi?

Yes, Pan Pacific Hanoi offers on-site dining. You can enjoy a variety of Chinese, Asian dishes, all prepared with carefully selected, high-quality ingredients.

How far is the Pan Pacific Hanoi from the closest airport?

The closest airport is Noi Bai International Airport, and it is about 31 mins from hotel by car (22.7 km).

Is airport shuttle service offered by Pan Pacific Hanoi ?

Yes, at Pan Pacific Hanoi, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportNoi Bai Intl. Airport
Distance to Airport23.81KM
Nearest Train StationHanoi Railway Station
Distance to Train Station3.67KM
Average Price FromPHP12773
Hotel Star Rating5