Blue Hanoi Inn Hotel

I had a very good impression when I used it before, so I was looking forward to it again. Since the plane arrived at midnight, I told them by message that I would check in at midnight, but when I arrived, I was told that I couldn't stay tonight. I was told that I would be changed to a nearby hotel due to a system error, and breakfast would be included instead. I thought, "System error?" and had emailed them and received a reply, so why? But since I was with my child and it was the middle of the night, I did as the hotel said. However, the hotel they took me to was clearly of a lower grade than the Blue Hanoi Inn Hotel, it was humid inside, there was a wall right next to the window, and no light came in. My excitement for my trip to Vietnam, which I was really looking forward to, was greatly dampened just by the change of hotel. I was really looking forward to the hotel, so it's really disappointing. I complained to the hotel the next morning, but they asked me what the problem was, and I told them about the room, but the hotel was the same. They managed to move my room to a higher floor. The humidity was a little better, but everything else was the same. It was really disappointing. I can't accept that there will be no refund and the price will remain the same. But there is nothing I can do. I will never use this hotel again.

It's in a very convenient and lively place in the center of the old town, but once you enter the hotel, you won't notice it. The door lock is an old-fashioned lock, so I'm a little worried... There was a bathrobe! But maybe it's time to change the towels.

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I stayed here for 5 nights. Everything was provided and it was clean. I was very satisfied, but if I were to mention some negative aspects, they were that they didn't serve breakfast (although the hotel guide said they did), the walls were thin so the sound insulation was poor and I could hear the voices and footsteps in the hallway, and the sound of the drains from the floor above was always audible. If you don't mind that, I think it's a comfortable hotel. The smiles of the front desk staff were also the best.