The Urban Westlake Apartment

The host was very responsive via Whatsapp and was able to respond to our needs promptly. The place is located along the main road, close to the river but took a while to find. The apartment itself was comfortable to stay in for a night.

Good location, nearly to West lake. It is a short walk to lake and surrounding by coffee shop and food. I book a room with window and of course, no view. Room quite small but give to host a compliment due to design maximizes the usages. Small kitchen with necessary utensils . You can cook . I have no complaints about amenities because of its newnesses . Only shower is weak and no ventilator:((

I'm writing this review with a very heavy heart. I cut short my 3-week stay & I moved out. The host is very kind, accommodating & responsive. I strongly believe in supporting local, family-run businesses like this one, but we couldn't find solutions to key issues. I found this property on AirBnb, and the loft listing (not the studio) there didn't fully match the reality on the ground, creating fatal flaws for long-term stays — at least, for me. No proper kitchen (as shown in listing/photos); only an electric stove, a handful of kitchen utensils, one kettle, one microwave & one saucepan. I complained & host quickly bought a two-plate electric stove, kitchen items and an air purifier to make up for the lack of kitchen fen. Deal breaker for me: Loft was listed as "quiet" but my window faced a construction site. Noise all day long from 6AM even until 10.30PM. I wish this information had been disclosed before my arrival. I prioritize peace and quiet over other features. Loft's not high-end though nicely decorated & staged. Linen is very soft. Bed is very comfortable. Bathroom would be better off with a shower curtain and the toilet needs additional cleaning. No elevator but staff will carry your luggage for you. Free filtered water available & excellent assistance, attitude from host and on-site managers. They helped me to buy a SIM card and provided guidance and recommendations. Property has potential. But descriptions/photos have to reflect reality. I'd return once construction noise ends.