Hanoi Stella Hotel

可以的，店家很是熱情。位置好，還劍湖300米，老城區，咖啡館很多，有電梯。

環境很不好

Sạch sẽ thân thiện

Very convenient location of the hotel. Friendly and helpful staff. You can book excursions at the hotel. Delicious breakfasts. I liked everything. Thank you!

I definitely can't recommend this place, so don't stay there. I booked for 3 nights, but I couldn't stand it so after checking in I booked a different hotel for the next day and moved the next morning. It was raining heavily in the middle of the night so I only had to put up with staying one night. I complained to the front desk and they refunded me in cash. [Reasons] - No sense of cleanliness at all (past reviews report cockroaches) - When I woke up in the morning, the side table was soaked from a leak (dangerous for charging my smartphone) - The futon was also damp - The mattress was squishy - The bathroom and shower room was also dirty and I didn't want to use it (I actually gave up on the shower) - Dusty wind came out of the air conditioner - The table was covered in dust - Footprints from shoes on the chair - The breakfast venue was also unclean and almost inedible - Bad customer base (a child from a Chinese family was picking at the buffet food with his hands, but there were no staff there) - I checked in around 10pm, but the lights around the elevator and in the hallway were dim and it looked like ghosts were coming out - The room was on the 8th floor, but the elevator only went up to the 7th floor - The gap between the bed and the table was narrow and I hit my foot on it many times - The entrance door was like a double-leaf window, which was worrying [Good points] - Location (Bus stop 86 is right in front, south of the old town)

.The room is large and tidy. The sound insulation of the room near the road is poor, there is noise nuisance, the breakfast is generally not ideal, the hot water for shower is unstable, the boiled water is in short supply after the peak period, and the hot water is sometimes available.