Hanting Hotel (Hangzhou Xiaoshan People's Square) Guest Reviews
4.6/5
Very Good
707 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(707)
Positive reviews(689)
Reviews with photos/video(47)
Clean and tidy(211)
Easy to get around(59)
Friendly front desk staff(54)
Classy environment(38)
Close to metro(30)
Average sound insulation(18)
Convenient for shopping(11)
Perfect for business trips(10)
Negative reviews(18)
Teacher Harry
Superior Double Room
Stayed in Apr 2023
Solo travelers
57 review
5.0/5
Outstanding
Posted on May 15, 2023
Very nice little place, close to two metro stations. Coffee shop in the lobby always available and a reasonable price. Some good little neighborhood restaurants nearby also.
Response from Property: 您不嘗試就不會知道咱家寶貝的好,感謝您跨出了那一步,讓我們有了故事~
Vanlayavadee
Double Room
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 5, 2023
Very good service and the room also clean
Response from Property: 尊敬的賓客:您好!感謝親的入住和分享!衹要您滿意,我們付出再多的努力也是幸福的!期待您的再次入住!
Shipidan
Guestroom (2 Beds)
Stayed in Mar 2023
Family
3 review
5.0/5
Outstanding
Posted on May 2, 2023
very good
Response from Property: 這個世界,擁有愛的唯一方法是以真心換真心。那些甜言蜜語,名利財富以及虛無的承諾,都敵不過一份深刻肯定,這一路,感謝有您同行~~
Guest User
Family Room
Stayed in Apr 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 2, 2023
The environment is very good, just a few hundred meters away from the subway station, it is very convenient to travel
Original TextTranslated by Google
Response from Property: Dear guest officer, thank you very much for your affirmation of Hanting. If you like it, you can go home and have a look. The small store is adjacent to commercial centers such as Yinlong Department Store, Vientiane Plaza, Hang Lung Plaza, etc., complete with dining and shopping, and convenient transportation! The store is 3 minutes away from Exit C6 of People’s Square Subway Station on Metro Lines 2 and 5. It takes 30 minutes to reach the city center and the West Lake. Self-driving cars can park in the store’s parking lot for free. Download the Huazhu APP to book in advance The room can also enjoy a variety of discounts, looking forward to your next visit!
Guest User
Superior Double Room
Stayed in Mar 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 22, 2023
The room was clean and tidy. The service attitude is very good, breakfast is eaten in the next shop. It is also very close to the subway station. Just 10 stops to West Lake by subway! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing us among so many hotels. It seems that we have not let you down, our room is clean and tidy, we have a self-service laundry room, free luggage storage service, the location is superior, there are many scenic spots around, and it is very convenient to come here by bus, subway or car. I hope you can recommend our hotel to your friends, and look forward to your coming again!
Guest User
Double Room
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Mar 29, 2023
The front desk service is very enthusiastic, and the attitude is very serious. There are many snack streets near the hotel. I love it, and I stay at their house every time I come.
Original TextTranslated by Google
Response from Property: I still like you very much, like a cloud drifting ninety thousand miles, never resting. Thank you for your continued support~
Anonymous User
Double Room
Stayed in Jul 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 9, 2022
It's pretty good. The room is very suitable for business trips and office work. The sound insulation is also good. You won't be disturbed at night. The hygiene is also good. Generally speaking, it's very affordable
Original TextTranslated by Google
Response from Property: Thank you for your affirmation and liking for Xiaohan's service, but what you said is what Xiaohans should do. It is the pride of Xiaohans to serve every customer. From your words, Xiaohan can see You and your family must be warm and thoughtful people. We use the best things for your experience. It is warm, practical but not flashy. Your satisfaction and satisfaction is our greatest affirmation! We will continue to work hard! Hanting, the home on the journey, let’s meet next time~~
Jingling~
Superior Double Room
Stayed in Dec 2022
Business travelers
5 review
4.0/5
Very Good
Posted on Jan 5, 2023
Ctrip clearly states that check-out can be extended until 2 o'clock. I didn't enjoy that right when I went down to continue the hour. As a member of Huazhu, of course I know the check-out time of each level, which is really not in place. Everything else is fine
Original TextTranslated by Google
Response from Property: Thank you for your stay and valuable comments! We will give feedback to Ctrip's business department and make a note on the order for the delayed check-out rights and interests you raised by the Ctrip platform, otherwise we will not see it.
Jasmineblue
Double Room
Stayed in Nov 2022
Travel with friends
1 review
4.0/5
Very Good
Posted on Jan 3, 2023
I feel that the room is smaller than the Hanting in other places, and the living experience is average. The service is pretty good. At first, I thought the room smelled bad. I changed the room after reacting. I don’t recommend this place to the guests who have requirements for the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice and feedback. We apologize for the less than pleasant experience this brought you. Your suggestion is very important, we have fed it back to the housekeeping department and made improvements immediately, I believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your displeasure, and look forward to your next stay to experience our better service.
Shanghaiheiniuのdian-houkaixuan.Kevin
Double Room
Stayed in Nov 2022
Business travelers
3 review
3.5/5
Posted on Dec 12, 2022
The overall experience is not bad. The attitude of the service staff is fine, which is very good, but I really don't understand the understanding and implementation of the epidemic prevention policy. The policy is clearly relaxed, but visitors from Beijing are still refused to stay. Obviously, the health code has no red letters , just because I have a sojourn in Beijing, I still don’t accept it. If it wasn’t because of the proximity to the unit, why would I be so attached to your home? ? ?
I hope the store will cooperate well with the community. If I can give the community a bad review, I will give the community a big bad review. The complaint handling of Hangzhou 12345 is incomparable with that of Shanghai 12345.
Tucao finished 😂 get points
Facilities: relatively old, the design of the toilet and shower room is too poor, the mattress is very comfortable, the pillows are average
Hygiene: Not bad, but I hope to add more details. The cleaning lady has worked hard, and more details
Environment: I live close to the community, very quiet, very good
Service: The attitude is very good, give it a thumbs up
Original TextTranslated by Google
Response from Property: Dear family, it seems that you love us so much, the so-called "A confidant in the ocean is like a neighbor in the world", you are welcome to come back often, I look forward to you lighting up the "five little stars" for us Yo!
Anonymous User
Guestroom (2 Beds)
Stayed in Aug 2022
Other
1 review
1.2/5
Posted on Sep 28, 2022
It’s the first time I come across such a simple hotel at 248 yuan, and I will never go to Hanting Hotel again
The price is cheap, the environment is elegant, and people feel comfortable. I will never go to Hanting again.
Original TextTranslated by Google
Response from Property: Thank you for your stay and valuable comments! We apologize for bringing you a bad check-in experience. The store is also constantly updating facilities and equipment, hoping to bring a warm check-in environment to every guest. Looking forward to your stay again, I wish you smooth work!
Guest User
Family Room
Stayed in Feb 2023
Business travelers
1 review
1.0/5
Posted on Mar 22, 2023
Service attitude, hotel online is not clear
Original TextTranslated by Google
Response from Property: Thank you for choosing Hanting Hotel Hangzhou Xiaoshan People's Square Subway Station and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. We will definitely verify and solve the problems you raised. We apologize to you again and look forward to your next stay!
Guest User
Family Room
Stayed in Dec 2022
Family
2 review
2.0/5
Posted on Jan 16, 2023
General environment, relatively old
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. Such a location provides great convenience for guests to eat, live, travel, entertain and shop. Moreover, the enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk Colleagues, we put "the happy mood of the family" first. We use the most intimate and warm service to move you. Hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Tiaodongdexinyin
Superior Double Room
Stayed in Feb 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 24, 2023
Very satisfied once
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to work hard to live up to your praise, thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!