Jinjiang Metropolis Hotel (Hangzhou West Lake Cultural Square Subway Station Branch) Reviews

Response from Property: Dear Sir/Madam：Thank you for taking the time to share your feedback about your recent stay with us. We are deeply sorry to hear that you did not have a pleasant experience during your stay.We take all guest complaints seriously and apologize that the smell of cigarettes was prevalent in your room. It is unacceptable that there were cigarette ashes under the bedside table, and we will ensure that this issue is addressed immediately.Additionally, we are surprised to hear that the entire building smelled of cigarettes, as we have strict non-smoking policies in place throughout our hotel. If this

Response from Property: 尊敬的賓客： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！

Response from Property: Jinjiang Metropolo Hotel is located in a prosperous section of the city and is a stone's throw away from the West Lake. It is within walking distance of the West Lake Cultural Plaza Intime, where various delicious restaurants are located, making it convenient for tourists and business guests to travel. Continuous innovation and continuous improvement of service quality are our unremitting goals, and being able to bring pleasure and enjoyment to our guests is our service tenet. Looking forward to your visit again!

Response from Property: The hotel strives to provide each guest with the most thoughtful and meticulous service, and to bring every guest a valuable experience. Hangzhou West Lake Cultural Plaza Hotel, Jinjiang Capital City, is a young and dynamic hotel that showcases the unique charm of the hotel to guests with its simple style and warm and considerate service. Encouragement from guests is the greatest support and encouragement for the hotel. We will serve every guest with care and look forward to meeting you next time

Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time.

Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!

Response from Property: Dear, I am really excited to see the simple and profound praise from the guests, and I am so impressed by their recognition of our service. We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. This hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.

Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務， 為每位客官帶來超值的體驗。本酒店是一個富有年輕活力的酒店， 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵， 我們會用心服務好每一位家人， 期待和您的下次相遇

Response from Property: Dear, I am really excited to see the simple and profound praise from the guests, and I am so impressed by their recognition of our service. We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. This hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time.

Response from Property: Dear guest: I am very happy to learn from your message that you have left such a good impression. I hope you can continue to pay attention to Jinjiang Metropolo Hotel Hangzhou West Lake in the future and warmly look forward to your visit again!

Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and taking the time to give us your feedback. We are fully aware of your expectations for the hotel. We attach great importance to the opinions you mentioned and will take them seriously. 1. Regarding facilities, we admit that the air conditioning effect needs to be improved. We will inspect and maintain the air conditioning system as soon as possible to ensure that every guest can enjoy a comfortable environment. 2. Hygiene: We are always committed to maintaining high standards of cleanliness. We are very pleased with your recognition and we will continue to work hard to ensure that every corner is clean and tidy. 3. Environment: We understand your expectations for features and prices. In the future, we will strive to improve the overall atmosphere of the hotel, add some unique elements, and also pay attention to market prices, striving to provide you with more cost-effective services. 4. Regarding service, we are very sorry that you felt that the service was not enthusiastic enough. We will strengthen service training for our employees to ensure that every employee can serve you with enthusiasm and thoughtful attitude. Thank you again for your feedback, your opinion is very important to us. We look forward to seeing you again and we will serve you wholeheartedly. I wish you a happy life!

Response from Property: I am so excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. This hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time!

Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!