Hangzhou West Lake VISHWA Jade Emperor Mountain Manor

服務很周到 距離景區很近，酒店內的小庭院超級舒服，6能感受到杭州老牌酒店的沉澱

服務人員非常熱情，給我們帶來很好的體驗。客房也十分有特色，床墊很硬，適合緩解旅遊身體痠痛。

在滿房的情況下服務也很好！

1: The hotel does not pay attention to the guest experience. During the full stay of Qingming Festival, the hotel was under construction and renovation. The wood boards were moved directly in the corridor and the tiles were cut. The hotel is in the semi-decoration stage. 2: The service attitude is indifferent and unprofessional. When checking out at the front desk, the service staff kept their heads down and answered the phone and accepted inquiries at the same time. The experience is poor. The hotel staff met face to face and had an indifferent face. 3: Advantages, the room glass is clean and the garden is beautiful. 4: There is no vehicle to open the door, no luggage to send to the room service, and the service staff just stood by and watched. I called the front desk and asked to move the luggage, but it didn't come after waiting for 10 minutes. 5: Some second-hand rooms have a strong smell of sewage, and the decoration smell has not been dissipated. After contacting the front desk, change the room type to solve it. I will not stay in the future.

服務很好，環境很美

房間設施齊全，工作人員服務很好！