Four Seasons Hotel Hangzhou at West Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Four Seasons Hotel Hangzhou at West Lake
2024 Global 100 - Luxury Hotels
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang, 310013, China
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The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Show More
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Last booked 1 hr ago
Highlights
Free parking
Ideal location
Delicious breakfast
Excellent service
Sparkling cleanShow More
Amenities
Indoor swimming poolFree
Hiking
Spa
Massage room
Gym
ParkingFree
Priority airport pick-up
Restaurant
All Amenities
Property Description
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
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4.8/5
ExcellentThe hotel is very good, no shortcomings in all aspects
All 593 Reviews
Surroundings
Metro: Huanglong Sports Center
(2.4 km)
Metro: Gudang
(3.0 km)
Airport: Hangzhou Xiaoshan International Airport
(34.4 km)
Airport: Deqing Moganshan Airport
(37.2 km)
Train: Hangzhou Railway Station
(7.6 km)
Train: Hangzhou East Railway Station
(12.5 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Premier Garden View Room King Bed
1 King bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Lotus Suite
1 King bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Guestroom - Garden-View (Double bed)
1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Royal West Lake Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Guestroom - Courtyard-View (Queen bed)
1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Garden View Room King Bed
1 King bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Premier Garden View Room Two Double Beds
2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Guestroom - Courtyard-View
1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Guestroom - Garden-View, Courtyard-View (Double bed)
1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Three-Bedroom Mansion
Bedroom 1:3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Garden View Room Two Double Beds
2 Double bed
63m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
One-Bedroom Villa With Private Pool
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Guestroom - Garden-View (2 Beds)
2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Lagoon Suite
1 King bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Panorama Garden View Room
1 King bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Themed Room - Courtyard-View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
West Lake Suite
1 King bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
4.8/5
Excellent
593 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.6
- Location4.8
- Service4.8
Average for similar properties in Hangzhou
nano1569
February 7, 2025
很喜歡這裏 還會去的
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Chuma
February 6, 2025
The room layout is reasonable and the equipment (mainly the air conditioning is powerful). The breakfast is very rich and there are not many people. The service is warm, and the lady Lulu is both beautiful and enthusiastic (the other staff are very good). The hotel's private boat tour of West Lake is great. The boatman selected from Tonglu is very talkative and introduces the history of West Lake in a comprehensive way.
Original TextTranslation provided by Google
Guest User
February 5, 2025
設施保養的很好，只有去過的，細緻體驗過的人，才會領會她的美。服務很好。江南園林很美
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lawyeroscarchen
February 5, 2025
很優秀很好
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969.
February 5, 2025
環境幽雅舒適
衞生：乾淨整潔
服務：熱情周到
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heheeh
February 3, 2025
Beautiful environment, high quality room facilities, puna drinking water, free first round of mini bar, and good quality, including aylan juice, French chocolate, etc. The room is large, the bedding is comfortable, the room is a little old due to the long opening time, the front desk service is very good, but there are some problems with the breakfast, overall very good.
Original TextTranslation provided by Google
Guest User
February 2, 2025
房間和泳池都沒有地暖，枕頭都太軟沒的選擇，影響睡眠質量，餐飲和服務不錯。
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Guest User
February 2, 2025
非常好的酒店，服務熱情房間乾淨。早餐好吃。
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Su Chunsheng
February 2, 2025
你位置好、服務好、很值得入住的酒店。
地下1樓有專業攝影公司，化粧師、攝影師都是大師級技術，推薦👍
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Hiking
Spa
Massage room
Gym
Parking
Free
Priority airport pick-up
Restaurant
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Business center
Playground
Childcare service
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Laundry room
Indoor swimming pool
Spa
Gym
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Bicycle rental
Station pick-up service
Additional charge
Priority airport drop-off
Additional charge
Station drop-off service
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Electronic ID reader for check-in
Languages Spoken
English
Chinese
Food & Drink
Cafe
Room service
Lobby bar
Health & Wellness
Hair and beauty salon
Gym
Massage room
Foot bath
Spa
Hiking
Haircuts
Body care
Yoga session
Activities
Gaming area
Table soccer
Public Areas
BBQ
ATM
Elevator
No smoking in public areas
Gift shop
PA and sound system
Non-smoking floor
Ventilation system
Humidifier
Garden
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Clothes steamer
Laundry room
Facilities for Children
Playground
Childcare service
Children's meals available
Children's slippers
Children's bathrobes
Children's toothbrushes
Children's toys
Stroller
Kids' board games/puzzles
Books and videos for kids
Business Services
Conference room
Business center
Postal service
Fax/copying service
Free
Wedding service
Multi-function room
Multimedia display system
Accessibility
Accessible rooms available
Handrails on stairs
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free Extra crib: Free |
Children 3–17 years old | Free |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 4 years old and under | Free |
Children 5–11 years old | CNY 154.00 (approx. PHP 1,224.66) per person |
Children 12–17 years old | CNY 308.00 (approx. PHP 2,449.31) per person |
Adult | Buffet:CNY 308.00 (approx. PHP 2,449.31) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2010
- Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.
Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.
Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.
Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.