Xizili·Art Hotel Reviews

I love a unified and arty design of the hotel. Quite modern but with the bits of Chinese tradition style. You actually can take a short calligraphy lesson from the owner of the place. The stuff is very friendly and they actually upgraded my room which was a nice surprise. It is located right next to the famous attraction park in Monganshan. So 9 of 10 for the location only because there are not many places to eat nearby but in China isn’t really a problem as you can orders delivery. Highly recommend if you want to have different experiences from the typical villas in Monganshan and appreciate art and literature.

The stay was perfect! The service staff are extremely nice and helpful, I was treated very well. The room itself is very spacious, beautiful view over the city.

Good service , clean & comfortable room with a beautiful city view.

Excellent treatment, the hotel staff are always willing to help and provide you with comfort and convenience. Impeccable facilities. Highly recommended.

Very good service. Hotel is well maintained. Will book this hotel again.

The room is big & spacious with huge full length window though is just street view. Counter staffs are so nice and helpful. Our toilet bowl was chocked and they get it fixed immediately. Calling a cab is difficult without a local line as we need the verification code send to the phone line and this could not be done without the help of the hotel staff. The hotel is so thoughtful to provide coffee/tea and snack at the reception area. You even can find personal toiletries like hair gel and pad there. The location is quite near famous Westlake but not much shopping & foods within walking distance thus a star is taken away. Overall, we enjoyed the two nights stay very much.

Very nice, big, clean, and comfortable room. Only bathroom that the wall not upto ceiling which not feel comfortable when u using

Do not reserve this hotel if you don’t want to have unnecessary troubles during your trip. It was our first trip in Hangzhou, we booked 2 nights: they first room allocated was in a corner, the toilet opens in front of the bed, it smells like you are sleeping in the toilet… the WIFI and tv box does not work, the room can not be locked inside. They changed us for a second room. This second room works well until the second night where the digital lock of the door dysfunction (again!) The door could not be locked, anyone without any room card could enter into our room. We called reception, the lady was busy and forgot to answer us, we were waiting 20min in the room. Before leaving we identified one charge plug does not work but has a red light inside, this is very suspicious! Please consider this comment before booking. 酒店名字在武林广场其实距离武林广场还有两站地铁！ 最近的地铁也要走10分钟， 不想走冤枉路的注意了！ 服务很客气但是不专业，房间破旧损害还灰尘。定的比较贵的大床房，小姐姐还说给我们升级了。进房间一看厕所对床，一用厕所房间就一股臭味。。。电视不能用，房间不能里面反锁。后来给我们换了个房间，这个房间里面可以锁了外面却又故障了。不用房卡就能打开门近房间。一个人出来旅游的姐妹们三思而后行！房间一个电插口对准浴室门，手机插上去不通电但是有一个奇怪的红点。。。走的时候才发现！没时间报警大家细品！

Staying at this apartment hotel in Hangzhou had its ups and downs. The view from the high floor was amazing, but the elevator was slow, which was frustrating. The room was clean and cozy, but the amenities were basic. Overall, it's okay if you don't mind waiting for the elevator and don't need fancy stuff.

Room is spacious and bright. Girls on receptions are helpful and friendly. The only thing is that it was a lot bit dusty, bathroom is not real separate room. It’s more like wall separating bathroom and living room from each other but not reaching the celling. Quite common thing in China but still weird for me 😅

convenient location and pleasant rooms..Jenny the receptionist was nice and accommodating..Will book here again🥰

Very spacious room! Love the huge wall to wall windows. It’s such a beautiful view during the day and night. Full length mirror and vanity mirror above the sink. My only gripe is that the toilet is only partially partitioned off from the room, the wall doesn’t go all the way up to the ceiling. This detail can be seen in the listing pictures so we booked it with full awareness. Thankfully my friends and I are comfortable enough with each other to take a dump in each others presence, otherwise new couples/friends might want to think twice 😂

Good Hotel, I recommend for everyone with a good location 👌🏻

I never expected this hotel to be superb in terms of interiors, cleanliness and even good service by the staff because the rate is so cheap, aprons ¥200+, but to surprise, this is very cozy and stylish room which plays music once you enter the room and it’s really comfortable to sleep on the beds and stay in the room. I will definitely book here again and choose t to his next time. Affordable and very comfortable. The only improvement is that they don’t provide breakfast. But I would rate this hotel an 8/10. Thanks.