LESTIE HOTEL

LESTIE HOTEL Reviews

LESTIE HOTEL

No.135 Tianmushan Road (Yuquan Building), Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
LESTIE HOTEL
LESTIE HOTELLESTIE HOTELLESTIE HOTEL
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LESTIE HOTEL Guest Reviews

4.7/5
Outstanding
2362 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2362)
Positive reviews(2299)
Reviews with photos/video(509)
Delicious breakfast(282)
Friendly front desk staff(201)
Excellent afternoon tea(164)
Convenient parking(124)
Close to metro(60)
Perfect for business trips(48)
Has rooms for families(18)
Tasty restaurant(17)
Negative reviews(61)
Guest User
Business Room (Double Bed)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Everything was perfect. Room is clean and staff are very helpful even there are language barrier. Staff automatically use google translate for communications with me. Awesome service. Nice view from my room
Response from Property: Dear guests：thank you very much for choosing to stay in our hotel. Your recognition of our service is the greatest support for our hotel. We wish you a pleasant life and smooth work. We hope to meet you again in your future travels!
xuanlint
Business Room (Double Bed)
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Exceptionally good service provided by Xiao Peng (小彭) and Xiao Xu (小徐). [The People] Xiao Peng always engage us and made us feel at home. You can see that she is genuinely passionate about her job. She informed us of the complimentary afternoon tea (from 2pm) and complimentary noodles for supper (from 10pm). Xiao Xu helped us with our check in and was very efficient. He also gave us some souvenirs on our last day and asked about our experience in Hangzhou. [The Hotel] Extremely comfortable and clean room. Love the open concept (1 door for the shower & toilet area). Pyjamas was thoughtfully provided as well. The most surprising part is that they even provide make up remover, face cleanser, garment detergent. 👍🏻 Free flow bottled water placed in the lobby and the lift area on each floor. Most hotels charge you for extra water but they don't. The location is very near West Lake. Not too sure about the transportation accessibility as I took Didi (taxi) all the time. 10/10 will book LESTIE HOTEL again when I revisit hangzhou. Highly recommend if you are considering to book this hotel.
6/16
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. Your recognition of our service is the greatest support for our hotel. I sincerely wish you a happy life and smooth work. I hope we can meet again on your future journey!
Guest User
Business Room (2 Beds)
Stayed in Oct 2023
Travel with friends
14 review
4.2/5
Very Good
Posted on Dec 29, 2023
Great location if you want to go to the stadium, not much else around, breakfast not great selection, rooms nice and big and very clean
Response from Property: Dear guest, hello. We are very happy that you gave us a review. Regarding the breakfast issue you raised, we have actively provided feedback to the restaurant. We will strive to do better and make more customers satisfied with our room and service. We apologize for not receiving your full score. We will work hard to improve and look forward to your next visit!
Anonymous User
Business Room (Double Bed)
Stayed in Oct 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 18, 2023
Lovely clean and spacious rooms over looking the sport stadium! Loved the pajamas! Good variety breakfast including donuts and waffles.
Response from Property: 尊敬的客人：您好！首先表示誠摯的歉意，給您造成一個不好的體驗，小美很抱歉！非常幸運客官您能給指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Guest User
Romantic Theme Round Bed Room (Smart Guest Control)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Very nice service. Special thank Little dragon for very nice smile and service.
Response from Property: Hello! I'm glad you chose to stay at the Meihao Hotel! Home is a shelter from the wind, a cozy little nest, and a warm corner for the body and mind. Love is home, and the hotel has always hoped to use its thoughtfulness and warmth to become the home outside your home. Looking forward to your next home!
Guest User
Romantic Theme Round Bed Room (Smart Guest Control)
Stayed in Oct 2023
Travel with friends
8 review
4.2/5
Very Good
Posted on Nov 19, 2023
The staff were very accommodating. My room was upgraded as the booked room was too close to the lifts and they felt it would bother me. The only downside was the airconditioning did not cool the room down. The room temperature was too hot to be comfortable. Overall a good stay!
Response from Property: 尊敬的客人：您好！首先表示誠摯的歉意，給您造成一個不好的體驗，小美很抱歉！非常幸運客官您能給指出我們的不足，我們會努力做到更好，我們會用心服務，讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Lena
Romantic Theme Round Bed Room (Smart Guest Control)
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
We stayed here for a few days in October and had such a good experience. The front desk staff were very friendly and helpful and the room was very clean and comfortable. The breakfast buffet was very delicious and one of the best I've had. This hotel is located by several good restaurants and really close to subway stations as well. I highly recommend this hotel!
Response from Property: Distinguished Guests: Hello! Thank you very much for staying at the hotel and giving us high praise. Every section of the hotel is working hard to provide more precise and timely service to every guest. We are glad to see your recognition of our work, with your trust in us, we are always ready to give every guest a good service and look forward to your visit again!
Bruce1
Romantic Theme Round Bed Room (Smart Guest Control)
Stayed in Oct 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Feb 8, 2024
They don't know how to register foreign guest's
Response from Property: Dear guests: Thank you for your recognition of our work. The hotel has a dedicated customer service manager to serve you. We will continue our consistent good quality and more perfect services. We look forward to your visit again. I wish you a happy life every day. !
Guest User
Business Room (Double Bed)
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 15, 2024
excellent service!
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
UNC AANG
Business Room (Double Bed)
Stayed in Dec 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Great service, nice room.
Response from Property: 親愛的賓客，非常感謝您選擇入住我們酒店，您對咱們服務的認可就是對咱們酒店最大的支持，衷心祝您生活愉快，工作順利，希望在您以後的旅途中我們能常相遇！
Guest User
Business Room (2 Beds)
Stayed in Feb 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Amazing hotel
Response from Property: 親愛的賓客您好，非常感謝您能夠選擇入住我們美豪麗致酒店西湖黃龍店，同時感謝您對我們酒店的認可與鼓勵，您住的滿意我們就很開心，美豪麗致致力於打造一家裝修與服務真正讓您動心的酒店，這裏不僅僅是酒店，更是與您情感交流的城市驛站，我們期待您下次回家！
Bolormaa Enkhjargal
Business Room (2 Beds)
Stayed in Oct 2023
Family
14 review
4.5/5
Great
Posted on Nov 19, 2023
Nice hotel
Response from Property: 貴賓您好：真的十分抱歉。由於最近入住的客人巨多，前台忙得焦頭爛額，忘記在為您服務時面帶笑容，相信定能給您一個更完美的入住體驗謝謝您的支持，期待您的再次光臨讓我們瞭解更多和做得更好
Guest User
Superior Family Friendly Room (Double Bed)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
It's clean, the triple room is big, the front desk service is good, the breakfast is simple, not very varied, I hope the breakfast will be richer in the future, and it's very convenient to check in
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at our Mehao Lizhi Hotel West Lake Huanglong Branch. At the same time, thank you for your recognition and encouragement of our hotel. We are very happy that you are satisfied with your stay. Mehao Lizhi is committed to creating a hotel whose decoration and service will really move you. This is not just a hotel, but also a city station for emotional communication with you. We look forward to seeing you home next time!
Guest User
Delicate Family Double Bed Room With Smart Control System And Premium Bedding
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is very clean and has a good view. Came to watch the Women's Volleyball Club World Cup. It's just downstairs. It's really great. The guy at the front desk is very nice. Very good hotel and will come again in the future.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel. Your recognition of our services is the greatest support for our hotel. I sincerely wish you a happy life and smooth work. I hope we can meet often in your future journey!
Qingtianwawa
Romantic Theme Round Bed Room (Smart Guest Control)
Stayed in Nov 2024
Couples
6 review
4.6/5
Great
Posted on Dec 29, 2024
Although the room facilities are not very new, there are no problems in using them. The service is good. The TV did not work when I checked in, and it was handled promptly. It is very close to the Huanglong Sports Center and there is a subway nearby, so it is convenient to travel. This time I came mainly to watch the Club World Cup.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for taking the time to share your feelings! We are very encouraged. We will work harder to show you a better side and let every one of our family members have the best memories of Meihao. Although the gathering is short, the friendship will last forever. We look forward to one day in the near future when we will gather again in Meihao, and we also wish you happiness and joy forever!