New Century Atour Hotel Handan Reviews

Comfortable & convenient stay with shopping mall attached Self-driving can be challenging with heavy traffic and chaotic parking situation.

We extended our stay by another day as we were very happy with the hotel. The location was super convenient, near Congtai Park. Would happily stay again if in Handan again.

Great hotel. Literally right on top of a huge mall with tons of restaurants, coffee shops, and shopping. Room is clean and modern with cool city views, especially at night. Staff is very friendly and accommodating. Highly recommend for anyone visiting Handan!

Located above mall. Perfect location. Great city view. Clean and comfortable. Good WiFi. Good breakfast. High standard as always in Atour. I would recommend.

Hotel was clean and bed was comfortable.but room Suse was small.breakfast was very average.staff helpful and on my check out one staff personally help me book taxi and help me guide me.overall good experience.good hotel in city like handan

Very good

New hotel. All is clean and comfortable. Staff is very helpful although they don't speak English. Don't have lobby.

Good services Good emplacement Good clean

The room is very clean. It is very convenient to park in the city. The view is also very good. I highly recommend it.

The soundproofing is very good, the air conditioning in the room is very comfortable, the lobby smells good, the aromatherapy smells good, they will call to inform the location before arriving at the store, and they will serve a cup of tea when entering the lobby, which is very good. After checking in, they will ask if you need an invoice. When you meet the staff while waiting for the elevator, they will take the initiative to say hello. The TV in the room can be projected, the bedding is neat, clean, and spotless. The hardware facilities are very good, and the guest supplies are changed for each guest. The bathroom shower is very comfortable, and the guest room will give you what you need. You can wash and dry clothes, and it doesn't delay time at all. The most surprising thing is that there is also a bamboo house where you can sit with friends. The breakfast is not only varied, but also delicious. There is also late-night porridge in the evening. When you leave, the lady at the front desk will give you a bottle of warm water, so it is highly recommended for travel! ! !

As soon as I entered the lobby, there was a faint fragrance that was very comfortable. The check-in procedure was very fast. The check-in was very fast. The front desk staff provided good service. They also gave me hot tea when I checked in. They would call in advance to inform me of the weather before checking in, and would turn on the air conditioner in advance, which was very considerate. There were also porridge and pickles in the evening. The room smelled very good and had no odor. The room was clean and sanitary, the bedding was clean, tidy and comfortable, and toiletries were prepared in advance in the room. The Yaduo toiletries were very easy to use. There were washing machines, dryers, and gyms on the 35th floor. There were free books to borrow. The night view from the large floor-to-ceiling windows was very beautiful. The room was very quiet, and the shower water temperature was just right. The room facilities were also very good, and the bedside lamps were very atmospheric. On the way to breakfast, the room attendant was also very enthusiastic to greet me. The staff would say hello when they met. The beef vermicelli soup for breakfast was especially delicious, the TV was very clear, and the TV could be projected. Warm water was given upon check-out, which was hot and very heartwarming!

The location and the view outside the window are amazing, and it's perfect for taking night photos. It is convenient to go everywhere. It is in the same building as the shopping mall but at a different door. It is very convenient for shopping and eating. There are taxis parked on the roadside, so there is no need to book a taxi in advance. The room is very warm. The bed and pillows are my favorites, so comfortable. Breakfast is until 10:30, which is very friendly for children who get up late. The home-cooked meals taste good. The overall service of the staff is very enthusiastic and they can also deliver meals. The children were very satisfied.

I had always heard from friends that Atour’s service was very good but I didn’t have a very deep feeling about it. This time when I stayed at this store, I was really touched and for the first time I wanted to share it with everyone. My husband and I had previously agreed to go out for a few days on my birthday while we are not busy at work. I saw on the Internet that Handan is a great place to travel, so we chose Handan as our destination this time. When I was eating in the restaurant this morning, the chef brought me a bowl of beef noodles with two poached eggs on top. The master wished me a happy birthday. It startled me at once. We didn't tell you that it was my birthday. The chef said that the gentleman just asked what I wanted to eat for lunch on my birthday. When I heard that, I thought about having a bowl of longevity noodles on my birthday. I suddenly thought of my mother, who would also cook a bowl of longevity noodles and an egg on the morning of my birthday. It feels like coming home. I thought the matter ended there, but when I came back from the trip, the girl at the front desk wished me a happy birthday with a smiling face. When I returned to the room, she placed a bouquet of flowers and a small cake with a note saying "Happy Birthday". I was so moved that I almost cried o (╥﹏╥)o. The feeling of being cared for by others when you are away from home is really warm. This stay made me fall in love with Atour. It will be a good choice to stay in Atour in the future!

I wanted to experience Atour's online transmission service, but the result was shocking. I won't book an Atour hotel again. I thought that the price of more than 400 in Handan is approaching a luxury hotel, and the service is even more stretched. On the day of check-in there was a phone to inquire about what time to arrive at the store, that is, there is advance attention to our three rooms are together booked rooms, did not specifically inquire whether the need to be on the same floor, check-in front desk asked whether it needs to be opened on the same floor, we confirmed the need for the same floor, front desk promised, but directly gave 3236-3337-3338 three room cards The room was not open to know not open on the first floor, after calling the front desk to request a change of room actually waited from 9:00 to 9:40 called five or six calls to urge to make a new room card on the same floor, find an excuse to say that the same floor opened to others now chased up to ask other guests to change the room, with absurd reasons to cover their mistakes. If there are not three rooms on the same floor do not promise to have, positive communication is not solved, non-cover with a lie, waste us forty minutes at night waiting for you to open the room, this is what level of service. The out-of-store return call was even more ridiculous, blaming us for arriving late, so there was no room on the same floor... Was it the store manager who called the return call? Do you only listen to the reasons your employees give you? I did not understand the point of my mistake problem, the employee said it was not opened on the same floor so the customer was not satisfied? The responsibility is passed on to the customer. If it arrives late, it will be gone. Without it, why would you make a blind promise? Another hotel has two problems, one is very difficult to park, although the garage is very large, but a three-dimensional garage, five o'clock in the afternoon to the store we looked for half an hour did not stop the car, no way to go out to eat in the evening to finally find a parking space, the second is some rooms have no windows that can be opened