Hamilton Forest Lake Hotels

Breakfast is not delicious, do not have breakfast, there are ants and bugs in the room, friends in the same group have been bitten, must pay attention, the room layout is OK, the cleaning is also clean, the front desk brother is very handsome, the service attitude is also very good

Welcome was good. The reception staff were friendly and accommodated our request for a river facing room. Overall the service was just okay for it's price. For its price, I feel that parking should be included. A limited parking that can be reserved at $36 was offered when I called in a day before as well as a free parking further down the hotel that is not guaranteed. We availed of the additional $36, this includes a valet service. The hotel room design was as expected of Novotel hotels, but it was not up to it's best standard. The remote control and kettle in our room was dusty. Amenities needed to be requested, I did this in advance during booking. But there were no slippers in the room upon arrival except for the 4 towels requested. Breakfast buffet was just the usual fare.

Everything is good, no meal included. The location is very good, you can reach almost everywhere you want to.Hamilton is not a touristic city comparing to other cities in NZ. So you can choose living here for some days.thanks

I stayed here for three nights and was quite satisfied with all the room facilities, except for the poor sound insulation. I could clearly hear the sound of car engines outside when I was sleeping in the middle of the night. Maybe it was because of the engines of the cars themselves, but it still caused my poor sleep quality. If you are someone who is sensitive to sound and want to stay here, you may want to consider it. In addition, on the afternoon of the second day of my stay, because there was a ”Do Not Disturb” sign on my room door, the housekeeping staff should not have come in to clean. However, I don't know if one of the housekeeping staff didn't see the sign or for some other reason, but she swiped the card to open the door after knocking on the door three times (I didn't answer the door when she knocked because I was in the bathroom and couldn't respond). At first I thought it was the working habit of people here in New Zealand, but the more I thought about it, the weirder it got. So the next day I happened to meet another housekeeping staff and confirmed with her. She said that if there is a ”Do Not Disturb” sign on the guest's door, they will not open the door to enter, but will only take photos for record. The housekeeping staff was also surprised that this happened, and apologized to me on behalf of the housekeeping staff who opened my door, and said that they would report this matter to their manager again, so apart from these two things, I was quite satisfied with this stay.

Clean and not too dated inside the room Very noisy bed to even sit on Woken up at 7am with two continuous beeps/alarms, one louder than the other, the louder one stopped but quieter one continued A banging happening at either the end of the hall or below us, really loud and would be the same amount of bangs each time! Parking is VERY limited behind the hotel - very disappointed I had been told free parking which is why I booked it, then turned up to find no spaces and having to pay for on street parking all night

Interesting hotel in the historical building with the huge ceiling! Spacious room, very friendly and helpful staff. About 10 min walking from central station

The hotel has convenient transportation and convenient parking. The room is large enough and it is very thoughtful with air and electric blankets. There is a double bed and a single bed in the room, and there is no problem with a child. The room layout is reasonable, there are kitchen stoves and refrigerators and dining tables and chairs, the bathroom is very convenient to separate dry and wet, will recommend friends to stay.

The environment is very good and the transportation is very convenient. You can walk to the shopping area without driving. The garden nearby is very beautiful and worth a visit. You can spend a wonderful day there with your children.

good point ・The staff are very kind. ・The kitchen was easy to use, with seasonings etc. ・The common living space was spacious and comfortable. Points that caught my attention ・The building was old overall. ・There were times when Wifi could not be connected. ・It was a three-person room, but the spacing between the beds was narrow, making it feel a little cramped. ・White house dust on the bed? It had something like this on it. I fell in love, but it kept accumulating.