Hamilton Flagstaff Hotels

Welcome was good. The reception staff were friendly and accommodated our request for a river facing room. Overall the service was just okay for it's price. For its price, I feel that parking should be included. A limited parking that can be reserved at $36 was offered when I called in a day before as well as a free parking further down the hotel that is not guaranteed. We availed of the additional $36, this includes a valet service. The hotel room design was as expected of Novotel hotels, but it was not up to it's best standard. The remote control and kettle in our room was dusty. Amenities needed to be requested, I did this in advance during booking. But there were no slippers in the room upon arrival except for the 4 towels requested. Breakfast buffet was just the usual fare.

The front desk is on the second floor and it took me a long time to find it. The pretty lady at the front desk was very nice. Although I didn't fully understand what she said, her enthusiastic smile diluted the fatigue along the way. There are many restaurants around the hotel, even several Chinese restaurants. The bathroom is a little small, but there is nothing wrong with it.

I stayed here for three nights and was quite satisfied with all the room facilities, except for the poor sound insulation. I could clearly hear the sound of car engines outside when I was sleeping in the middle of the night. Maybe it was because of the engines of the cars themselves, but it still caused my poor sleep quality. If you are someone who is sensitive to sound and want to stay here, you may want to consider it. In addition, on the afternoon of the second day of my stay, because there was a ”Do Not Disturb” sign on my room door, the housekeeping staff should not have come in to clean. However, I don't know if one of the housekeeping staff didn't see the sign or for some other reason, but she swiped the card to open the door after knocking on the door three times (I didn't answer the door when she knocked because I was in the bathroom and couldn't respond). At first I thought it was the working habit of people here in New Zealand, but the more I thought about it, the weirder it got. So the next day I happened to meet another housekeeping staff and confirmed with her. She said that if there is a ”Do Not Disturb” sign on the guest's door, they will not open the door to enter, but will only take photos for record. The housekeeping staff was also surprised that this happened, and apologized to me on behalf of the housekeeping staff who opened my door, and said that they would report this matter to their manager again, so apart from these two things, I was quite satisfied with this stay.

Our stay was really great. After a few little tweaks every thing settled in. The only issue we felt needing attention urgently was the....Ice-boxes ...in the fridge. We would certainly recommend the Ramada Hotel to all. .

Overall good value for the price. Should be aware that confirmation email and hotel policy on app says check out is 11 but was provided with information when arriving in the hotel that checkout is 10am.

The hotel has convenient transportation and convenient parking. The room is large enough and it is very thoughtful with air and electric blankets. There is a double bed and a single bed in the room, and there is no problem with a child. The room layout is reasonable, there are kitchen stoves and refrigerators and dining tables and chairs, the bathroom is very convenient to separate dry and wet, will recommend friends to stay.

The hotel is in a good location, close to places to eat and shop, and can be reached on foot. The Indians at the front desk are very friendly. The hotel rooms are clean and large, and there are ample parking spaces. The only problem is that the sound insulation in the hotel rooms is too poor. We live on the first floor, and we can hear the upstairs room taking a shower, filling the bathtub, and even ”exhausting” clearly. If you try to check in on the second floor, it may be better.