Residence Inn Hamburg Altona
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1 night
1 room, 2 adults, 0 children
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Residence Inn Hamburg Altona
Kühnehöfe 10, Altona, Hamburg, 22761, Germany
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Amenities
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Business center
All amenities
Property Description
Set a pace that suits you at Residence Inn Hamburg - Altona. Whether you're with us for a few days, weeks, or months, your daily routine matters. Located next to the Altona train station, we’re just minutes away from Hamburg’s lively downtown, harbor, and musicals. Enjoy spacious studios with fully equipped kitchens, complimentary grocery delivery, free high-speed Wi-Fi, and a hot breakfast to start your day right. Stay active in our fitness center and relax in a space designed for both comfort and productivity. At Residence Inn, we'll make sure you thrive during your stay.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 33 reviews
Surroundings
Metro: Emilienstraße
(2.7 km)
Metro: Christuskirche
(2.8 km)
Airport: Hamburg Airport
(17.6 km)
Airport: Hamburg Finkenwerder Airport
(17.7 km)
Train: Hamburg-Altona
(1.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

10
Family Studio, 1 King Bed, Non Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
City view
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11
Comfort Studio, 1 King Bed, Non Smoking
1 King bed
Has window
Non-smoking
Private bathroom
Refrigerator
TV
City view
Check Availability
Guest Reviews
8.4/10
Very Good
33 reviews

- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Hamburg

AI Summary
The breakfast provides a diverse menu with gluten-free options. Guests appreciate spacious, modern rooms and friendly staff. Convenient location near attractions and transportation. Good Wi-Fi and fitness facilities.

Guest User
July 19, 2025

The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.

David
April 21, 2025

Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!

Guest User
February 5, 2025

I actually stayed at the Moxy which is right next door. I originally had booked myself to stay at Residence Inn, but needed to change the date. When I changed my dates there was no vacancy for when I needed, so I booked next door, THANKFULLY. I needed to use some of the laundry facilities at Residence Inn which is on first floor. Upon entering the lobby of Residence Inn which HAS NO ATTENDANT, you notice a somewhat unpleasant smell. When arriving on first floor where laundry facilities are, you are then smacked hard in the face with even more unpleasant smell. The hall had many children toys and stroller laying about in the hallway which has not been vacuumed in some time. It seems there may be some long term tennants rather than hotel guests living on at least the 1st floor. This is very unfortunate for visitors. Keeping up with cleaning tasks seems to be very lacking at this Residence Inn Altona in Hamberg Germany. I was very disappointed and so glad I changed my booking to Moxy. I looked over the morning breakfast area while I was there. Dishes seemed unclean and I was hesitant to try anything there. If dishes you will eat on are not clean, I can only imagine what the kitchen would look like.

Falko
February 4, 2025

Der letzte Aufenthalt in diesem Hotel!
Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt.
Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser.
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Ahmad
January 31, 2025

Sauberes Hotel, äußerst schlechter Service
Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden.
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Joline
January 19, 2025

Es war an sich ein ganz guter Aufenthalt, mit ein paar Einschränkungen. Leider mussten wir fast eine Stunde länger auf unser Zimmer warten, als die übliche Check-in Zeit. Als wir dann in dem Zimmer waren, waren auf den Bettlaken große mehrere Flecken. Wir haben darauf hin bei der Rezeption um einen Wechsel des Lakens gebeten. Während wir unterwegs waren, wurde uns das Laken einfach ins Zimmer gebracht und wir mussten die Betten dann am Abend selbst neu beziehen. Das war nicht so schön.
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Peter
October 28, 2024

Very nice accommodation, close to the hart of the St. Pauli district.

Ralph A
December 3, 2024

Comfortable rooms, but service very much lacking!
Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good.
Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage.
Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality".
Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
Services & Amenities
Most popular business facilities
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Gym

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €19.00 (approx. PHP 1,264.02) Daily. Reservation not possible
Private parking
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Lockers available
Luggage storage
Languages Spoken
Thai
German
Arabic
Food & Drink
Bar
Alcohol-free rooms (on request)
Room service
Snack bar
Convenience store/kiosk
Public Areas
No smoking in public areas
Water purifier
Elevator
Health & Wellness
Gym
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: €100.00 (approx. PHP 6,652.69) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2021
- Number of Rooms: 44
Set a pace that suits you at Residence Inn Hamburg - Altona. Whether you're with us for a few days, weeks, or months, your daily routine matters. Located next to the Altona train station, we’re just minutes away from Hamburg’s lively downtown, harbor, and musicals. Enjoy spacious studios with fully equipped kitchens, complimentary grocery delivery, free high-speed Wi-Fi, and a hot breakfast to start your day right. Stay active in our fitness center and relax in a space designed for both comfort and productivity. At Residence Inn, we'll make sure you thrive during your stay.
Frequently Asked Questions
What is the cancellation policy for Residence Inn Hamburg Altona?
The cancellation policy for Residence Inn Hamburg Altona varies depending on the type of room and booking conditions.What is the cancellation policy for Residence Inn Hamburg Altona?
What are the check-in and check-out times at Residence Inn Hamburg Altona?
Standard check-in time at Residence Inn Hamburg Altona is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Residence Inn Hamburg Altona?
Does Residence Inn Hamburg Altona provide breakfast?
Yes, Breakfast is offered at Residence Inn Hamburg Altona. Breakfast option(s): Western. Does Residence Inn Hamburg Altona provide breakfast?
Can I bring my pet inside the Residence Inn Hamburg Altona?
Pets are allowed on request at Residence Inn Hamburg Altona. Charges may be applicable.Can I bring my pet inside the Residence Inn Hamburg Altona?
How far is the Residence Inn Hamburg Altona from the closest airport?
The closest airport is Hamburg Airport, and it is about 21 mins from hotel by car (17.6 km).How far is the Residence Inn Hamburg Altona from the closest airport?
About This Property
Nearest Airport | Hamburg Finkenwerder Airport |
---|---|
Distance to Airport | 17.68KM |
Distance to Train Station | 0.92KM |
Nearest Subway Station | Emilienstraße |
Distance to Subway Station | 2.66KM |
Average Price From | PHP14944 |
Hotel Star Rating | 3 |