a&o Hamburg Reeperbahn

Falsch Alarm betroffen!!!

The first room I was assigned was still occupied. The shower curtain in the bathroom in the next room was broken, there was no TV, the window couldn't be opened, the view of the courtyard was not particularly inviting. From the window on the right, the wallpaper was broken and there were stains on the wallpaper at the entrance to the bed. I had already been on the road for 12 hours at that point - arrival, concert - so I was just too tired. SUFFICIENT for this one night. And for my age of over 60, it was within walking distance. Public transport nearby. A plus for the reception. Friendly, helpful and courteous.

my rating of three out of five points is not "average" but "contradictory". four to six people in around 20m² is a challenge. the beds are stable (no squeaking, no swaying), the mattresses are firm, comfortable and clean, as are the bed linen and the towel... unfortunately not for me: in the front area of ​​the room there are two single beds, almost cozy. but then the praise ends. the sink in the room is not to be used, the drain water remains for minutes, and when it has drained away it smells rotten. the bathroom, actually well equipped, has a mold problem in the shower cubicle and needs to be renovated, paint is peeling off over large areas. the room has a smell mixture of foot odor, armpit sweat, garlic and deodorant spray... the window behind one of the beds can only be tilted if the person in the bed wants it to, but they usually don't. But the lights were not allowed to be turned off at night. "Hell, that's the others", snoring, night-time "lectures", obsessive packing, unpacking and repacking, rumbling, infernal crunching, smacking, slurping, grunting and moaning until the early morning. Cell phones apparently only work at maximum volume... an atmosphere that makes requests for quiet seem pointless and risky. The communal areas (partially broken billiards and table football, snack and coffee machines, power sockets and USB charging ports) are uncomfortable, i.e. mostly deserted. I know hostels in Austria and Spain, this one was not "average" but uncool.

This is not the first time we have booked with this hotel chain and we are very happy. The only thing we did wrong was to book the cheapest room, the conditions were not the best as there was humidity all over the room and the floor is half broken. Everything else was a ten out of ten. Including the breakfast, wonderful.

The location is very good and the surrounding is very lively, so you won't be lonely. The hotel facilities are average and the price is OK. The hygiene is also OK. The hotel security is average, and there are no anti-theft locks on the various doors. The breakfast is quite rich. In general, the comprehensive price-performance ratio is relatively high.