Motoshiro 218-1, Chuo Ward, Hamamatsu City, Shizuoka Prefecture, 430-0946, JapanView Hotel Details
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Richmond Hotel Hamamatsu Guest Reviews
4.5/5
Great
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(114)
Positive reviews(20)
Reviews with photos/video(4)
Awesome rooms(7)
Awesome stay(6)
Delicious breakfast(4)
Negative reviews(1)
Guest User
Double Smoking
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
nice place to stay, nice taste of breakfast, the hospitality was good. good choice to stay around Hamamatsu station.
Response from Property: Thank you very much for staying at Richmond Hotel Hamamatsu. We would like to express our sincere gratitude for choosing us from among the many hotels in the city. We hope you had a relaxing time during your stay. Thank you for taking the time to post a review despite your busy schedule. All of our staff look forward to seeing you again. Misawa, Front Desk, Richmond Hotel Hamamatsu
Cheung
Standard, Single with Bath
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jun 24, 2024
Kukuna rating (max 5)
Rating (max 5)
1. Room 4.5 (sizeable but no study table)
2. service 4.5
3. communication 4
4. food n/a
5. cleanliness 5
6. Other hotel facilities: 4
7. CP value: 4.5
Response from Property: Thank you very much for staying at Richmond Hotel Hamamatsu. We would also like to thank you for your positive feedback. We hope you had a comfortable stay. We will continue to strive to make our guests want to come back again. Thank you very much for taking the time to leave a review despite your busy schedule. All of our staff look forward to welcoming you again. Front Desk Manager Miura
Giselia Lim
Double Room-Smoking
Stayed in Oct 2023
Couples
8 review
3.0/5
Posted on Jan 4, 2024
Basic hotel and near to train station. Easy access to amenities around
Response from Property: Thank you for staying at Richmond Hotel Hamamatsu.
We would like to thank you for choosing us from the many hotels in the city.
We hope you enjoyed your room. If you have any concerns, please feel free to let us know.
Thank you for taking the time to post a review.
All of our staff look forward to welcoming you again.
Richmond Hotel Hamamatsu
Front Desk Suzuki
All Richmond hotels offer a consistent breakfast selection and taste.
The eel rice bowl, Hamamatsu gyoza dumplings, and limited-time salmon roe rice bowl are all very satisfying.
Original TextTranslated by Google
Response from Property: この度はリッチモンドホテル浜松にご宿泊いただきまして誠にありがとうございます。また市内のホテルから私どものホテルをお選びいただき重ねてお礼申し上げます。ご滞在中は、ごゆっくりおやすみいただけましたでしょうか。お客様にとって「また来たい」と思っていただけるホテルを目指し引き続き精進して参ります。朝食も召し上がっていただきありがとうございます。私どものホテルでは朝食にも力を入れておりますので、お気に召していただくことができ大変嬉しく存じます。この度はお忙しい中ご投稿をお寄せいただきまして誠にありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。フロント 三澤支配人
세현
Single Non-smoking
Stayed in Sep 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 19, 2024
It's a bit far from Hamamatsu Station, so it would be better to take a bus. It's within walking distance. However, Hamamatsu Castle is nearby, so it's good for sightseeing.
Original TextTranslated by Google
Response from Property: Thank you for staying at Richmond Hotel Hamamatsu this time.
Did you enjoy your stay in Hamamatsu?
We look forward to seeing you again.
Miura
Guest User
Single Smoking
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 30, 2024
It was quiet and comfortable. I came by car, but it was a little far from the station and had good access.
As expected, it was December 29th, the end of the year, so all the restaurants were fully booked.
Next time I'll come when it's less crowded.
Original TextTranslated by Google
Response from Property: この度はリッチモンドホテル浜松にご宿泊いただきまして誠にありがとうございます。また数ある市内のホテルから私どものホテルをお選びいただきまして重ねてお礼申し上げます。ご滞在中は安心してお過ごしいただけたご様子で大変安堵いたしました。これからもより快適にお過ごしいただけるよう、サービスの向上や設備の見直しを図って参ります。またお客様がいらっしゃった際、更に心に響くおもてなしが出来るよう精進し笑顔でお迎えさせて頂きます。この度はお忙しい中ご投稿をお寄せいただきありがとうございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。フロント 三澤
Sek Lun
Standard Double Room with Bath
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 19, 2024
The room is neat and clean, and the hotel has a self-service laundry service, which is very convenient. The attached restaurant has a rich breakfast. You can try Hamamatsu dumplings and Hamana Lake eel rice, which are delicious.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Hamamatsu. We are also very pleased to receive your kind words regarding the breakfast and the hotel facilities. We hope you had a comfortable stay. We will continue to do our best to make our guests want to come back again in the future. Thank you very much for taking the time to leave a review despite your busy schedule. All our staff look forward to welcoming you again. Front Desk Manager Miura
ポン
Standard, Single with Bath
Stayed in May 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 11, 2024
The room was very clean and the bed was spacious, so I was able to relax comfortably.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Hamamatsu. We strive every day to ensure that our guests have a comfortable stay, so we are very relieved to hear that you were able to relax and unwind. If you have the opportunity, we would be delighted if you would also enjoy our breakfast. Thank you very much for taking the time to leave us a review despite your busy schedule. We look forward to seeing you again soon. Front Desk: Miura
Guest User
Standard Twin Room with Bath
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 29, 2024
I stayed here for my son's exam.
The service was very good and they helped me when I was in trouble
I had a comfortable stay.
Thank you very much.
Original TextTranslated by Google
Response from Property: Thank you for staying at Richmond Hotel Hamamatsu.
We would like to thank you for choosing our hotel from the many hotels in the city.
We are very pleased that you had a pleasant stay during your stay.
We are also honored to receive your compliments regarding our service.
We will continue to improve our services and review our facilities so that our customers can have a comfortable stay.
Thank you very much for taking the time to submit your review despite your busy schedule.
All of our staff look forward to welcoming you again.
Front Desk: Nishizawa
Ronni L
Standard Twin Room with Bath
Stayed in Nov 2023
Couples
5 review
4.2/5
Very Good
Posted on Mar 5, 2024
The room is very large and has enough space. It is very pleasant to see the beautiful Mount Fuji outside the window.
The location is very good and the bed is comfortable. I will definitely book this hotel next time I come to Shizuoka.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Richmond Hotel Hamamatsu. We would also like to thank you for choosing our hotel from many other hotels in the city. We are very pleased to know that you were able to spend a comfortable time during your stay. All of our staff will continue to work hard to ensure that our customers have a comfortable stay. Thank you very much for taking the time out of your busy schedule to write a review. All of our staff look forward to seeing you again. Richmond Hotel Hamamatsu Nishizawa
Guest User
Standard Twin Room with Bath
Stayed in Dec 2023
Family
1 review
4.2/5
Very Good
Posted on Jan 5, 2024
The room was clean and spacious, and the breakfast buffet was good enough.
Original TextTranslated by Google
Response from Property: Thank you for staying at Richmond Hotel Hamamatsu.
We would like to thank you for choosing our hotel from the many hotels in the city.
We are very relieved to hear that you had a comfortable stay.
Thank you also for eating breakfast.
At our breakfast buffet, you can enjoy local delicacies such as Hamamatsu gyoza and eel rice.
All of our staff will continue to work hard to ensure that our guests have a comfortable stay.
Thank you very much for taking the time to submit your review despite your busy schedule.
All of our staff look forward to welcoming you again.
Front Desk: Nishizawa
Haobo
Single with Bath
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Very good, very convenient
Original TextTranslated by Google
Response from Property: Thank you for staying at Richmond Hotel Hamamatsu.
Did you enjoy your stay in Hamamatsu?
We look forward to seeing you again.
Miura
Wenxiang
Standard Twin Room with Bath
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 27, 2024
The amenities were plentiful.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Hamamatsu. We would also like to thank you for choosing our hotel from the many hotels in the city. We are honored to receive your compliments about our amenities. We value heartfelt hospitality based on a spirit of hospitality so that our guests can spend a peaceful time. We will continue to improve our services and review our facilities so that our guests can have a comfortable stay. Thank you very much for taking the time to submit your review despite your busy schedule. All of our staff look forward to welcoming you again. Front Desk - Misawa
Guest User
Standard Twin Room with Bath
Stayed in Sep 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 31, 2023
It was very good.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Richmond Hotel Hamamatsu. I am very relieved to hear that your stay was very good. We hope you enjoyed your stay with us. Thank you for taking the time out of your busy schedule to post. All of our staff are looking forward to seeing you again. Richmond Hotel Hamamatsu Front Miura