Family-friendly Hotels in Ha Long

This hotel was stunning, rooms, view, food and staff were 5 star. Trang was amazing and helped us with suggestions on where to go in the city and we were very pleased. They changed money for us multiple times with no hesitation. Helped us organise taxis, and were over all so helpful and friendly. Breakfast was lovely with a huge variety of food. Shower was probably one of the best we have had in vietnam ...hot water great pressure amd spotless.

We stayed here towards the end of our trip. It was a great place to switch off and relax on the balcony, read a book, go to the gym, go for a swim in the pool etc. There are lots of kids around given it's a family friendly place. The buffet breakfast was really yummy with lots of different options (I'm gluten intolerant and there was still plenty to choose from). We paid for the buffet dinner one night which was nice however, I was expecting there to be some drinks other than water and tea/coffee on offer, you could buy drinks through the bar for an additional cost. Grounds are kept really well and the boat to and from the mainland was cool too.

We stayed in a 2BR apartment, which was cosy, but adequate for our family of four. Having 2 bathrooms was great, and the A/C was lovely and cool. The kitchen only had 4 glasses, 2 coffee cups, some tea/coffee, a kettle and a fridge, so not setup for any sort of self-catering. Rooftop pool was well utilised by our family during the limited opening hours (closed during the middle of the day). Gym was well equipped but warm with no A/C or fans. We didn’t use the indoor pool, although it looked nice. Restaurant was fine for breakfast - mix between set menu and buffet, depending on the day. The staff were excellent. In the restaurant, Rosie was always helpful and happily shared ideas for planning our days. The hotel reception staff - in particular Ms. Nga and Ms. Thu, helped plan several activities, including booking massages, taxis, Ha Long Bay tour and airport transfer on arrival, and transfer to Hanoi on our behalf. Overall we were very happy with our stay.

The staff on the cruise are super. Especially Ms. Jonh,very helpful and kind. The food is excellent- the five course dinner was absolutely delicious. It’s a very relaxing boat to be on, the sun deck is very comfortable and there are lots of places to sit . There’s a jacuzzi and also the opportunity to swim in Halong Bay. The small excursion to the cave is very well organised and we enjoyed it very much. All in all I would highly recommend this company and their Halong Bay cruise.

I stayed with my parents at @flc.hotelsandresorts in Ha Long Bay, Vietnam and here’s my feedback ⬇️ 👉 Truly a luxurious stay. The room was clean and spacious, with a really nice view of the golf course and part of Ha Long Bay. 👉 You have to visit the Sky Bar on 21st floor & Bamboo Restaurant. they both are top notch! .👉 Swimming pool was great but we didn’t use due to cold weather but they have indoor temperature controlled swimming pool as well which was equally wonderful 👉 Hotel staff left no stone unturned to make our stay memorable. 👉Only few staff speak English but that won’t be any issue 👉 Overall, if you planning with your parents/family, you should Consider this one..

The hotel is brand new and very clean. The rooms are spacious and well appointed. The area is still under construction. This (at the moment) results in a less beautiful view/environment. But I am convinced that it will be beautiful within a year. The hotel location is quite far from the city center and shopping malls. A car or taxi is needed. Or you can get bicycles at the hotel. The employees are very friendly and helpful. Special note to Tracy, she has served us several times with very personalized service. Couldn't be better! The 3 restaurants in the hotel are highly recommended. We stayed 6 days in an apartment in this hotel.

We wanted a hotel instead of usual overnight cruise for flexibility at night. Best Western Sapphire Ha Long was one of the few hotels where we could preselect ocean view room instead of it being up to chance/luck. The hotel itself was stunning! The staff so thoughtful, helpful and courteous that really elevated the experience to something very special. The hotel and rooms are very luxurious! We chose the 2 br oceanview and all rooms had amazing views, with the lounge having a balcony along with floor to ceiling windows overlooking the bay. It was so lovely relaxing. We had a drizzly day but it was still so special. The official photos are exactly what you get and are honest in their representation. The buffet breakfast is enormous in variety! Full Western and Asian selections with salads, pastries, noodles, congee, juice and muesli, hot cooked buffets just to name a few. There was plenty with no sign of running out when we were there (Dec). The breakfast room was huge and elegant. Definitely worth adding it on to your stay! We were warned by others that the location is not convenient to main centre, which was good advice, as it is about 15 mins drive over the bridge. However it is not so isolated from other things and there were many restaurants and cafes around it and the walkways along the way stunning. We were kind of just wanting to chill when no on the cruise so this was perfect for us! I would definitely recommend and hope to return one day.

On our tour through Vietnam we stayed in this hotel. It is central, nearby are several restaurants and cafes. The rooms are clean and maintained and the staff were also quite friendly. Due to the Corona pandemic, few guests were present, so breakfast had to be ordered on the day before. The continental version, consisting of roasting, spice, small sausages, salad, bread and fresh fruit was sufficient and delicious. We had a pleasant stay in any case.

In terms of hygiene, I think it can be improved, such as carpets. The location is really great, just across the street from Sun World, and there is a whole row of restaurants opposite. When it comes to service, it all depends on the person. Not everyone does their best, some are just perfunctory, but some employees are very attentive. In terms of facilities, I don't think there's anything to be picky about at this price. The room has a kitchen, a balcony and an unparalleled sea view.

The first impression for me is that the hotel is nice and good compared to the common ground. The interior of the room is beautifully decorated, the table is very nice, the view overlooking the sea is very pleasing, especially on the sky bar The reception and restaurant staff all know Japanese. Staff are always enthusiastic to assist when customers have any concerns and questions. This is a hotel where Japanese people can rest assured. In addition, the public bathroom is very nice, there are also women's rooms, so the family can also use the service here.