Balinese Onsen Ryokan Hakone Airu
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1 night
1 room, 2 adults, 0 children
All properties in Hakone
Balinese Onsen Ryokan Hakone Airu
No.2 of 4-Star Select Hotels in Hakone
Yumoto 499-1, 250-0311 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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Amenities
Private parkingFree
Hot springs
Golf course
Massage room
Luggage storage
Bar
Restaurant
Wi-Fi in public areasFree
All amenities
Property Description
A stay at Hakone Airu places you in the heart of Hakone, within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. This ryokan is 5.5 mi (8.8 km) from Hakone Gora Park and 5.7 mi (9.2 km) from Hakone Kowakien Yunessun.
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8.1/10
The room is clean and comfortable
All 137 reviews
Surroundings
Train: Hakone-yumoto Sta.
(820m)
Landmarks: 弥坂湯
(<100m)
Landmarks: Shoganji
(140m)
Landmarks: Sōun-ji
(250m)
Landmarks: Meet Geisha
(270m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Superior Room, Non Smoking, Mountain View 3Fopen-Air Bath
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

5
Standard Room, Non Smoking, Mountain View 2Fopen-Air Bath
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

6
Deluxe Room, Non Smoking, Mountain View 4F (Shabu-Shabu Dinner) With Open-Air Bath + Private Meal
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

11
Standard Room, Non Smoking, Mountain View 2F, Open-Air Bath
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

12
Deluxe Room, Non Smoking, Mountain View 4F-Open-Air Bath
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

13
Superior Room, Non Smoking, Mountain View 3F-Open-Air Bath
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Superior Room, Non Smoking, Mountain View 3Fopen-Air Bath
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Deluxe Room, Non Smoking, Mountain View 4Fopen-Air Bath+Private Room
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Japanese-Style Room (Ranzan/Sansui/Moegi/Yuzan/Senshi Type, Komorebi-No-Ma Floor)
Non-smoking
Refrigerator
Toothbrushes
Shampoo
Daily housekeeping
Check Availability

11
Standard Room, Non Smoking, Mountain View 2F Open-Air Bath + Private Room Meal + Aromatic Massage 60 Mins
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

Japanese-Style Room (Mizuki/Suigetsu/Akari/Yuzutsu/Subaru Type, Chobo-No-Ma Floor)
Non-smoking
Refrigerator
Toothbrushes
Shampoo
Daily housekeeping
Check Availability

6
Standard Room, Non Smoking, Mountain View 2Fopen-Air Bath
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

11
Standard Room, Non Smoking, Mountain View 2F With Open-Air Bath+Private Room
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

10
Deluxe Private Room With Open-Air Bath And Mountain View-4 F Non Smoking
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

9
Superior Room, Non Smoking, Mountain View 3F With Open-Air Bath+Private Room
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

Top Floor Deluxe Japanese Style Room With Open-Air Bath
4 Futon bed
Has window
Non-smoking
Refrigerator
Daily housekeeping
Towels
Electric kettle
Check Availability

10
Deluxe Room, Non Smoking, Mountain View 4F, Open-Air Bath+Private Room Meal+Aromatic Massage 60Mins
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

10
Deluxe Room, Non Smoking, Mountain View 4Fopen-Air Bath+Private Room
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

10
Standard Room, Non Smoking, Mountain View 2Fopen-Air Bath+Private Room
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

8
Superior Room, Non Smoking, Mountain View 3F Open-Air Bath+Private Room Meal+Aromatic Massage 60Mins
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

Japanese-Style Room (Kumpu/Haoto/Sofu/Kazahana/Soyokaze Type, Yuragi-No-Ma Floor)
Non-smoking
Refrigerator
Toothbrushes
Shampoo
Daily housekeeping
Check Availability

3
Deluxe Room, Non Smoking, Mountain View 4F, Open-Air Bath+Private Room Meal+Rental Kimono
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Superior Room, Non Smoking, Mountain View 3F Open-Air Bath+Private Room+Rental Kimono
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

9
Superior Room, Non Smoking, Mountain View 3Fopen-Air Bath+Private Room
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

2
Standard Room, Non Smoking, Mountain View 2F Open-Air Bath+Private Room+Rental Kimono
4 Futon bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
137 reviews

- Cleanliness8.5
- Amenities7.9
- Location7.9
- Service7.8
Average for similar properties in Hakone

AI Summary
The spacious, comfortable rooms with beautiful mountain views exceeded expectations. Guests appreciated the delicious breakfast options and exceptional, warm service. Cleanliness was consistently praised.

Susana_Flores
June 9, 2025
Spectacular Ryokan!
Wonderful room with mountain views, we chose the private onsen option and it was really worth it! The onsen is perfect for 2 people at the same time.
We opted for half board, with breakfast and dinner since there aren't many options in the area, and the shops close very early. We loved the experience and the delicious food.
The staff is very attentive.
We loved the experience!
Original TextTranslation provided by Google

Guest User
May 1, 2025
The room is clean and comfortable
Original TextTranslation provided by Google

Henryjilumeihaoshenghuo
February 9, 2025
The facilities are OK, the hygiene is OK, but the service is really average, even bad: the hotel laid out one less mattress, and agreed to pay an extra 8,800 yen upon arrival, but in the end it became 42,000 yen upon departure? ? ! After I got the hotel confirmation letter, it seemed to be wrong, 8,800 per night? OK, I didn't have time because I was catching a flight, otherwise I really wanted to have a good argument with the hotel. The road to the hotel is also very steep, and you need to go up a very steep slope. I will not choose this hotel again
Original TextTranslation provided by Google

JIAJIAJIA1900
October 7, 2024
The room facilities are too ordinary, the price/performance ratio is too poor, it feels like it was opened by Southeast Asians, there are no Japanese elements at all, except for the tatami
Original TextTranslation provided by Google

sandrawang610
October 6, 2024
I have been to Hakone several times before, but I couldn't book a room in a Japanese hotel. I could only filter and was recommended this one. This is the most disappointing hotel I have ever stayed in. It's unbelievable that it costs 5k RMB a night. Is this a leek that is too easy to be taken? ! How did Ctrip put this hotel on the top? ?
Original TextTranslation provided by Google

Quannanjunzhugeliang
October 4, 2024
The service is very good, I will come again next time
Original TextTranslation provided by Google

小暉總吃喝玩樂走江湖
September 7, 2024
This hotel is on a slope. It will be very hard to push your luggage there from this station. Need to anticipate the distance. The electric plug in this hotel is very inconvenient. The bath in the room is good, but the public bath is average. 
Original TextTranslation provided by Google

Guest User
August 13, 2024
This is the worst hot spring hotel I've ever eaten. It was so bad that I almost left! The fat wagyu beef was frozen. I don't know which ** person came up with this! Such an expensive hotel gave me this?
When I checked out, I asked for help to call a taxi. I specifically asked how long it would take to arrive because I had a meeting and needed to leave in 15 minutes. The other party said it would take about 10 minutes to arrive. I said, "Then call again in 5 minutes." As a result, the waiter called immediately and said it would arrive in 10 minutes. I was very upset. As a result, the taxi arrived in 3 minutes and urged us to get in the car in a hurry. As a result, we left something behind. When we were almost there, the waiter contacted the taxi to let us pick it up, which doubled the fare! Taxis in Japan are expensive, which is really embarrassing! Hotels with better locations, good services, and better rooms are much cheaper than this one! Another day of being ripped off!
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private parking
Free
Hot springs
Golf course
Off-site
Massage room
Luggage storage
Bar
Restaurant
Wi-Fi in public areas
Free

Hot springs

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Free
Transportation
Shuttle service
Additional charge
Front Desk Services
Front desk (limited hours)
Safe at front desk
Luggage storage
Languages Spoken
Japanese
Food & Drink
Bar
Room service
Public Areas
No smoking in public areas
Smoking area
Elevator
Health & Wellness
Massage room
Public baths
Golf course
Off-site
Hot springs
Facilities for Children
Children's meals available
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]07:00–21:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Japanese
Opening hours[Mon - Sun] 07:00-08:00 Open
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 27
A stay at Hakone Airu places you in the heart of Hakone, within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. This ryokan is 5.5 mi (8.8 km) from Hakone Gora Park and 5.7 mi (9.2 km) from Hakone Kowakien Yunessun.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 1 kilometers.
Grab dinner at private dining, a restaurant that specializes in Japanese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Guests may use a bus station shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 1 kilometers.
Grab dinner at private dining, a restaurant that specializes in Japanese cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Guests may use a bus station shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Balinese Onsen Ryokan Hakone Airu?
The cancellation policy for Balinese Onsen Ryokan Hakone Airu varies depending on the type of room and booking conditions.What is the cancellation policy for Balinese Onsen Ryokan Hakone Airu?
What are the check-in and check-out times at Balinese Onsen Ryokan Hakone Airu?
Standard check-in time at Balinese Onsen Ryokan Hakone Airu is 15:00-23:00 and check-out time is 10:00.What are the check-in and check-out times at Balinese Onsen Ryokan Hakone Airu?
What amenities and services are available at Balinese Onsen Ryokan Hakone Airu ?
Balinese Onsen Ryokan Hakone Airu offer top amenities and services include Shuttle service.What amenities and services are available at Balinese Onsen Ryokan Hakone Airu ?
Does Balinese Onsen Ryokan Hakone Airu provide breakfast?
Yes, Breakfast is offered at Balinese Onsen Ryokan Hakone Airu. Breakfast option(s): Western, Japanese. Does Balinese Onsen Ryokan Hakone Airu provide breakfast?
Can I bring my pet inside the Balinese Onsen Ryokan Hakone Airu?
As much as we love pets, unfortunately, we are unable to accommodate them in Balinese Onsen Ryokan Hakone Airu.Can I bring my pet inside the Balinese Onsen Ryokan Hakone Airu?
About This Property
Nearest Train Station | Hakone-yumoto Sta. |
---|---|
Distance to Train Station | 0.82KM |
Average Price From | PHP43841 |
Hotel Star Rating | 4 |