HESTA Hakone
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1 night
1 room, 2 adults, 0 children
All properties in Hakone

HESTA Hakone

159-205 Motohakone, 250-0522 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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Last booked 12 hrs ago
Amenities
Private parkingFree
Front desk (limited hours)
Public baths
All amenities
Property Description
Located in Hakone (Motohakone), HESTA Hakone is within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.
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7.7/10
Good
Very good, very good
All 63 reviews
Surroundings
Train: Togendai Station
(1.3 km)
Landmarks: 水盤テラス
(370m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Japanese Western-Style Room-Non-Smoking
2

Japanese Western-Style Room-Non-Smoking

2 single beds and 2 futon beds
22m² | Floor: 1
May not have a window
Non-smoking
Room Details
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Twin Room With Tatami Floor - Non-Smoking
1

Twin Room With Tatami Floor - Non-Smoking

2 futon beds
22m² | Floor: 1
May not have a window
Non-smoking
Room Details
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Shared Dormitory-non-smoking
3

Shared Dormitory-non-smoking

1 bunk bed
8m² | Floor: 1
May not have a window
Non-smoking
Room Details
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Japanese Style Room-Non-Smoking
1

Japanese Style Room-Non-Smoking

5 futon beds
36m² | Floor: 1
May not have a window
Non-smoking
Room Details
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Twin Room-Non-Smoking
3

Twin Room-Non-Smoking

2 single beds
22m² | Floor: 1
May not have a window
Non-smoking
Room Details
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Guest Reviews

7.7/10
Good
63 reviews
Verified Reviews
  • Cleanliness7.7
  • Amenities7.7
  • Location7.7
  • Service7.7
Average for similar properties in Hakone
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2025
Very good, very good
Original TextTranslation provided by Google
M‍A‍K‍I‍K‍O
April 29, 2025
お風呂のドアにカビが生えていました。
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S‍t‍e‍p‍h‍a‍n‍i‍e
April 14, 2025
Enjoyed staying here! Quiet and comfortable. I think it would be a lot easier to get around if stayed in Gora though. Also didn’t realize it was a shared bath (no shower/bath in room) but it was nice. There is also an additional fee you have to pay at the property for the bath (hot springs).
C‍H‍R‍I‍S‍T‍I‍A‍N
April 10, 2025
Todo bien! Todo muy bien! Lo unico es que noe acordaba que no hay ducha en la haitacion pero el onsen esta muy bien.habitaciones amplias.
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M‍a‍r‍y
April 11, 2025
Great location The hotel is close to the Ropeway and Pirate ship, as well as a mainbus station and so perfect for getting around. I had a huge room with a great view of the lake. The public bath was also great. Yes, its outdated and there's a strange smell, but dont let that put you off, you will have a great time here.
C‍l‍a‍u‍d‍i‍a
April 8, 2025
És un lugar tranquilo. A unos 15 minutos de una estación de bus y telesilla, y también de una atracción turística de interés. Hay tiendas, pero cuando fuimos muchas estaban cerradas. Casi no hay restaurantes alrededor, pero el hostal proporciona alternativas económicas (máquinas expendedoras).
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R‍h‍y‍s
April 3, 2025
Not the cleanest place I’d ever stayed in and it’s definitely dated but you get what you pay for. The rooms are huge western size, more than enough room for two people and to spread luggage everywhere too. The gentlemen on reception was very polite and helpful, had a translation device to hand for a few of my more complex requests.
M‍a‍r‍t‍i‍n
March 29, 2025
Personal at Reception Not very friendly
L‍u‍c‍a
March 8, 2025
The price simply isn’t worth it. There is no reason to pick this hotel over anywhere else in that area. The positive thing is the room is big (no shower). I will now list below the negative aspects of this accommodation. - Staff are non existent, there is occasionally someone at the desk but never after 9pm. They are completely useless at assisting you and are unlike any other Japanese person I have encountered. They couldn’t arrange a Taxi for us, and couldn’t answer the phone either. There is no food outside of the vending machine options which are ok. If you don’t have a car I would avoid this entire AREA of Hakone. It is very beautiful landscape but extremely hard to get too - if you are out after 6pm good luck there is nothing open in even the main area of Gora which isn’t just a small town open for the attractions this area is blackout at night. The Bus stops at around 730pm. If you miss the train or bus you are at the mercy of waiting for a taxi to maybe show up unless you have a competent hotel to organise one for you. This area seems to have infinite guest houses and hotels all with a very weird vibe seemingly run down and semi abandoned. The onsen was very average and lots of things like lights, kettles etc do not work. The way Hakone works is there is a ropeway cable car that goes up and down the mountain and ends at 5pm this is a short walk away to the bottom at Lake Ashi which is lovely in the morning and day time then you catch the cable up to.

Services & Amenities

More Amenities
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Health & Wellness

Property Policies

Check-in and Check-out Times
Check-in: 16:00–21:00
Check-out: Before 10:00

Front desk hours: [Mon-Sun]10:00–21:00

The property will provide check-in details after booking

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Children 17 years old and under
Contact property
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The guest checking in must be between 18–99 years old.

Quiet Hours
Guests are required to keep quiet between 21:00–07:00

Certification Details
License/Qualification No. 040116

Property Description

  • Opened: 2017
  • Number of Rooms: 28
Located in Hakone (Motohakone), HESTA Hakone is within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.

Featured amenities include luggage storage, laundry facilities, and microwave in a common area. Limited parking is available onsite.

Make yourself at home in one of the 22 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have slippers and toilets with an electronic bidet.

Frequently Asked Questions

What is the cancellation policy for HESTA Hakone?

The cancellation policy for HESTA Hakone varies depending on the type of room and booking conditions.

What are the check-in and check-out times at HESTA Hakone?

Standard check-in time at HESTA Hakone is 16:00-21:00 and check-out time is 10:00.

Can I bring my pet inside the HESTA Hakone?

As much as we love pets, unfortunately, we are unable to accommodate them in HESTA Hakone.

About This Property

Distance to Train Station1.28KM
Average Price FromPHP3168
Hotel Star Rating3