Kisenso
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1 night
1 room, 2 adults, 0 children
All properties in Hakone
Kisenso
509 Yumoto, Hakone-machi, Ashigarashimo-gun, 250-0311 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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Amenities
ParkingFree
Hot springs
Spa
Massage room
Luggage storage
Restaurant
Taxi booking service
Bicycle rental
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at Kisenso. Discovering Hakone becomes even more accessible through the taxi and shuttle amenities provided at the ryokan. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic ryokan, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. At Kisenso, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at ryokan with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the ryokan, a refrigerator is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. At the ryokan, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. During your stay at ryokan, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage and spa on your final days.
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8.2/10
Cleanliness8.3
Amenities8.3
Location8.4
Service7.9
All 9 reviews
Surroundings
Train: Hakone-yumoto Sta.
(670m)
Landmarks: Shoganji
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
![Western-Style Twin Room (with Raised Platform) Mountain Side/Non-Smoking[Twin Room][Non-Smoking][No View]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
Western-Style Twin Room (with Raised Platform) Mountain Side/Non-Smoking[Twin Room][Non-Smoking][No View]
Non-smoking
Private toilet
Bedding: Blanket or quilt
Curtains
Check Availability
![Japanese-Western Style Room [Ocean Side/with Bedroom]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
1
Japanese-Western Style Room [Ocean Side/with Bedroom]
2 Small double beds and 3 Futon bed
Has window
Non-smoking
Private toilet
Bedding: Blanket or quilt
Curtains
Check Availability
![■ Japanese-Style Room-Along the Sukumo River-■ View of the Mountains! for A Group Trip[Superior][Japanese Room][Non-Smoking][Mountain View][River View]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
3
■ Japanese-Style Room-Along the Sukumo River-■ View of the Mountains! for A Group Trip[Superior][Japanese Room][Non-Smoking][Mountain View][River View]
Non-smoking
Private bathroom
River view
Private toilet
Bedding: Blanket or quilt
Check Availability
Guest Reviews
8.2/10
Very Good
9 reviews

- Cleanliness8.3
- Amenities8.3
- Location8.4
- Service7.9
Average for similar properties in Hakone
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

AI Summary
The location is ideal for accessing local attractions with ease. Guests appreciated the exceptional service, especially the helpfulness in arranging transportation. The meals were also highly praised for their quality and taste.

Anonymous User
May 3, 2025
If I can give 0 points for service, I will definitely not give 0.5 points. It is especially not recommended for parent-child families! I had no choice but to catch up with the heavy rain in Hakone. It was pouring rain. I walked from the subway station. The baby was sitting in the stroller, and his pants were all wet. He cried a lot! When I arrived at the hotel at 14:10, they did not accept check-in and told me to wait until three o'clock. Okay, I can wait until three o'clock, but when you told me to leave and not wait in the lobby, your expression was like saying get out of here! I am a guest, and I am not respected! I said it was raining heavily outside, where can we go? You said you didn't know, and your expression was like I don't care if you live or die! Get out of here! When I really didn't know what to do, I actually heard a sentence, if you don't leave, you can pay! You have to pay! Three people, two adults and one child, opened the door of the small restaurant next to the lobby and asked us to go in and wait. They charged me nearly 500 yuan for 50 minutes! Are you crazy? The main purpose of going out to play is to have fun. If the store owner speaks nicely and shows the Japanese people's politeness, saying sorry is the rule. If I have to spend money here, I am willing to spend 500 RMB! This is my first bad review for this hotel. It has a very bad impression on Hakone. I will never come again!
Original TextTranslation provided by Google

Guest User
December 23, 2024
Highly recommended, traditional Japanese style hotel with silk soup. The hotel offers two time slots for dinner at 6pm and 6:30pm every night, and two time slots for breakfast at 8:00am and 8:30am. If you see the standard of their meals, you will understand why they require exact meal times, because their meals are not business hotel buffets, but Kaiseki cuisine level. The staff of this hotel speaks average English, but they are "slow in speech but quick in action". In addition, it is best to check in at 3-5pm in the afternoon, but you should be able to check in at 8 or 9pm, but dinner will be gone.
Original TextTranslation provided by Google

Anastasiia K.
October 24, 2024
The hotel is located near the station, small and beautiful. Hot springs and dinner and breakfast were very nice.
The Japanese-style room was damp and cold, but when I tried to turn on the air conditioner for heating, I could smell mold, maybe it hadn't been cleaned.
Original TextTranslation provided by Google

Guest User
June 27, 2024
The room is very big, very quiet, has a separate hot spring bath, very clean, the dinner is amazing, I like it very much, the landlady is very gentle and kind
Original TextTranslation provided by Google

THISPAPA
June 25, 2024
Approximately 15 minutes from Hakone Yumoto Station
It is a small hotel, suitable for a quiet rest.
Kaiseki cuisine was delicious and the staff were friendly.
After using the open-air hot spring for 40 minutes without disturbing others, we had dinner.
The changing area at the open-air hot spring is old and needs improvement.
I had a good rest
Original TextTranslation provided by Google

Haishangsanbao
June 5, 2024
Japanese style, just so-so, may not be suitable for Chinese people
Hygiene: clean
Environment: OK
Service: The private soup is good, recommended. Breakfast and dinner were not satisfactory. There was no fruit or ice cream at this price, and there was no milk or eggs for breakfast. This hotel is still very stingy.
Original TextTranslation provided by Google

Horace Leung
May 17, 2024
The service was very good and the food was delicious
It's a little far from the train station, about 10 minutes' walk
It will be a little inconvenient if you bring an elderly person
Tidy and worth recommending
Original TextTranslation provided by Google

Ogino
April 20, 2024
Private open-air bath, recommended
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Parking
Free
Hot springs
Spa
Massage room
Luggage storage
Restaurant
Taxi booking service
Bicycle rental
Station pick-up service
Secretarial services
Wake-up call

Hot springs

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Bicycle rental
Station pick-up service
Shuttle service
Front Desk Services
Wake-up call
Concierge service
Luggage storage
Food & Drink
Room service
Health & Wellness
Spa
Massage room
Hot springs
Public Areas
Elevator
Smoking area
Business Services
Postal service
Secretarial services
Property Policies
Check-in and Check-out Times
Check-in: 15:00–17:00
Check-out: Before 10:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Opened: 2004
- Number of Rooms: 12
Experience an abundance of unparalleled facilities and features at Kisenso. Discovering Hakone becomes even more accessible through the taxi and shuttle amenities provided at the ryokan. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic ryokan, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. During leisurely days and evenings, on-site amenities such as room service enable you to fully enjoy your accommodation. At Kisenso, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at ryokan with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the ryokan, a refrigerator is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. At the ryokan, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. During your stay at ryokan, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage and spa on your final days.
Frequently Asked Questions
What is the cancellation policy for Kisenso?
The cancellation policy for Kisenso varies depending on the type of room and booking conditions.What is the cancellation policy for Kisenso?
What are the check-in and check-out times at Kisenso?
Standard check-in time at Kisenso is 15:00-17:00 and check-out time is 10:00.What are the check-in and check-out times at Kisenso?
What amenities and services are available at Kisenso ?
Kisenso offer top amenities and services include Shuttle service.What amenities and services are available at Kisenso ?
Does Kisenso provide breakfast?
No, Kisenso doesn't provide breakfast. Does Kisenso provide breakfast?
Can I bring my pet inside the Kisenso?
As much as we love pets, unfortunately, we are unable to accommodate them in Kisenso.Can I bring my pet inside the Kisenso?
About This Property
Nearest Train Station | Hakone-yumoto Sta. |
---|---|
Distance to Train Station | 0.67KM |
Average Price From | PHP25151 |
Hotel Star Rating | 3 |