Hakone Kyuan
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All properties in Hakone
Hakone Kyuan
No.7 of 4-Star Select Hotels in Hakone
Ninotaira1297- 248, 250-0407 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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Amenities
Private parkingFree
Hot springs
Restaurant
Taxi booking service
Station pick-up serviceFree
Wi-Fi in public areasFree
Station drop-off serviceFree
Front desk (limited hours)
All amenities
Property Description
【For customers who have booked the Run Of House】
You may be arranged to stay in the following Room Type in the main building: [2nd floor ・ Hakone], [2nd floor ・ Ootake], [Lobby floor ・ Ashigara], [Lobby floor ・ Asama], [2nd floor ・ Sengoku], [2nd floor ・ Kootake], [1st floor ・ Kuzuryu].
※ Please note that you cannot specify your room or floor.
※Please note that the image is a representative of the guest room, so the actual Room Type may vary depending on the room you use.
※ If your reservation includes two meals per night, the dining location has been determined. Dinner and breakfast will be either [first floor restaurant] or [in-room dining], depending on the hotel room type and cannot be specified.
※Due to the nature of our cuisine, we are unable to accommodate requests to exclude the following ingredients: soybeans, wheat (gluten), fish and seafood, cooking sake, and mirin. Thank you for your understanding.
Hakone Restaurant Yumian is located in the mountains of Hakone. It takes 1 minute by car to reach Hakone Yunessun Hot Spring Spa Resort and 9 minutes to Lake Ashi. It is 19.4KM away from Gotemba Outlets and 1.8KM away from Hakone Sculpture Museum.
The transportation is very convenient. All rooms have semi-open-air hot springs and provide convenient equipment and services.
You can enjoy hot springs in the semi-open-air bath in each room. Additional amenities at this guesthouse include free wireless Internet access, and a fireplace in the lobby. There is free pick-up and drop-off service from the nearest [Sculpture Forest] station to the hotel or the nearest bus stop [Kowakien] to the hotel (business hours: 15:00-17:00, first-come, first-served reservation system).
Please go to the hotel restaurant or dine in your room. The specific location depends on the hotel room type and cannot be specified. A full breakfast is served from 8:00 AM to 9:00 AM every day (additional charges apply). The front desk operates 24 hours a day and a safe is available.
The hotel provides free pick-up and drop-off services from selected stations, as well as valet parking services. The hotel has 10 rooms with different designs.
All rooms have balconies, are equipped with refrigerators, 40-inch TVs, coffee machines, etc., and provide high-end bedding. The bathroom is equipped with a shower bathtub, hot springs, toiletries, etc.
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9.4/10
Very great service , and the hot spring inside room is wonderful. Great Japanese Food . All Great !
All 101 reviews
Surroundings
Train: Kami-Gōra Station
(1.0 km)
Train: Naka-Gōra Station
(1.2 km)
Landmarks: 箱根小涌園キャンプ&スパ 山の音(やまのね)
(160m)
Landmarks: Sanno Shrine
(280m)
Landmarks: Hakone Kowakien Yunessun
(340m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Main Building-Japanese Modern Room-ASHIGARA
2 Single bed
48.1m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

8
Main Building-Japanese Western Room-Hakone
2 Single bed and 2 Futon bed
54.1m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
Main Building-Japanese Western Room-OWAKU
2 Single bed and 2 Futon bed
49.3m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Annex Building-Special Room-KINTOKI
2 Single bed and 2 Futon bed
70.4m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Annex Building-Special Room-MYOJIN
2 Single bed and 2 Futon bed
72m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

5
Annex Building-VIP Room-CHISUJI
4 Single bed and 1 Futon bed
123.7m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

1
Main Building-Japanese Western Room-Kowaku
2 Single bed
33.6m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

2
Main Building-Western Room-Kuzuryu
1 King bed
39.4m² | Floor: G-1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

7
Main Building-Japanese Western Room-SENGOKU
2 Single bed
39.1m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

9
Main Building-Japanese Modern Room-ASAMA
1 Sofa bed and 2 Single bed
39.4m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

2
Run Of House
2 Single bed or 1 King bed
34-54m² | Floor: B1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
101 reviews
This property hasn't received any negative reviews in the past 7 months.
- Cleanliness9.5
- Amenities9.3
- Location9.4
- Service9.3
Average for similar properties in Hakone

Review summary
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Food Quality: The hotel's kaiseki dinners and breakfasts were widely praised for their exquisite presentation and taste, providing an authentic Japanese dining experience. Many users found the meals memorable and a highlight of their stay.(based on 2 reviews)

Bendizhililiujin
July 31, 2025
帶着兩娃出行,環境非常好,整個酒店就10間房,衹在離店時見到其他客人,其他時候包括吃飯泡湯店裡都做了差異安排,非常私密。服務員不多,非常傳統的日式傳統温泉旅店。值得推薦的是晚餐,確實非常用心的食材準備和料理。其他平台上也是高分,建議來體驗下。另外行李可以在箱根湯本來回託運。
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Kc4425
May 15, 2025
Very great service , and the hot spring inside room is wonderful. Great Japanese Food . All Great !

Anonymous User
April 18, 2025
Polite and courteous staff, the room and the hotel in general are very clean. We liked the room itself, in a modern Japanese style. We liked the kaiseke dinner. We will definitely visit this ryokan again.
Original TextTranslation provided by Google

shur4
March 21, 2025
好好好好好東西很好吃
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Guest User
March 15, 2025
This was the most incredible experience. Dedicated staff and hotel that is committed to providing an authentic and relaxing experience. The amenities, onsen and food were outstanding.

Guest User
March 2, 2025
The room is OK, not as cost-effective as Kusatsu. I booked a shallow room with a mountain view. The view in the room is pretty good.
I don't know how to comment on the service. Check-in is not allowed after 10 pm. There was a problem on the road, and I was worried that I would not be able to arrive at 10 pm. After 6 o'clock, I communicated with the hotel through Ctrip repeatedly, but they still insisted that if I couldn't arrive at 10 o'clock, I couldn't check in. In addition, if you arrive before 10 o'clock, you can check in, but if you miss the reserved food, you can only miss it. Help pack or leave a rice ball. After several discussions, it still didn't work.
I must thank Ctrip. It is estimated that the staff of Ctrip in Japan were concerned about whether we could arrive all the way. They were worried that it would be unsafe for us to go into the mountains after dark, and they took the initiative to offer to cover the taxi fare to ensure that we could arrive before 10 o'clock as much as possible. The taxi driver took the wrong road, and it was also the Ctrip brother who communicated with the driver. The brother's Japanese is very good. Great!
In addition, after rushing to check in, there was another problem on the first night at the hotel. The refrigerator door was a safety hazard. I bumped into it and injured my hand, which was bleeding. Unfortunately, the hotel did not provide any medical emergency measures at night. I could not find a tourniquet or an alcohol pad. The front desk was empty and the help line was not answered. At this time, I still contacted Ctrip, and Ctrip helped me make various contacts. Thank you Ctrip for letting me feel the warmth of my motherland in another country.
In general, the hotel has a nice view and good privacy. I hope the service and details will be improved. In addition, safety hazards must be eliminated and we should be responsible for ourselves and our guests.
Original TextTranslation provided by Google

Guest User
February 11, 2025
This hotel gave us a surprise that was beyond our expectations! The room is Japanese style. Although it is not large, it is well-equipped and reasonably laid out. What is particularly commendable is the meticulous and thoughtful service! The three main staff members were very good and would try their best to meet our needs. In addition to asking about dining arrangements and cleaning matters, they also helped us plan our travel routes and itinerary. The communication process was patient and considerate. We stayed for two nights. The two nights of dinner and two days of breakfast were very exquisite Kaiseki cuisine. The taste was superb and the portion was very large. It was full of ritual. We took the dinner menu away as a souvenir. Every day after playing, we came back to enjoy the natural private soup in the room and went to the restaurant's private room to taste the beautiful and delicious dishes one by one. My friend and I felt that this was the best accommodation experience we had ever enjoyed, and we deeply felt the Japanese service. I will book here again next time I come to Hakone! !
Original TextTranslation provided by Google

Guest User
February 2, 2025
Definitely one of my best decisions made so far. Love it and will come back!
非常棒,推荐。
Services & Amenities
Most Popular Amenities
Private parking
Free
Hot springs
Restaurant
Taxi booking service
Station pick-up service
Free
Wi-Fi in public areas
Free

Hot springs

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Station drop-off service
Free
Station pick-up service
Free
Front Desk Services
Front desk (limited hours)
Luggage storage
Food & Drink
Room service
Health & Wellness
Hot springs
Public Areas
Elevator
Ventilation system
Humidifier
No smoking in public areas
Safety & Security
Fire alarm
Fire extinguisher
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]08:00–22:00
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property 2 days in advance by email.At the same time, please provide your check-in time
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleSet menu
Age | Fee |
---|---|
Adult | Set menu:JPY 3,850 (approx. PHP 1,515.22) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2008
- Number of Rooms: 10
【For customers who have booked the Run Of House】
You may be arranged to stay in the following Room Type in the main building: [2nd floor ・ Hakone], [2nd floor ・ Ootake], [Lobby floor ・ Ashigara], [Lobby floor ・ Asama], [2nd floor ・ Sengoku], [2nd floor ・ Kootake], [1st floor ・ Kuzuryu].
※ Please note that you cannot specify your room or floor.
※Please note that the image is a representative of the guest room, so the actual Room Type may vary depending on the room you use.
※ If your reservation includes two meals per night, the dining location has been determined. Dinner and breakfast will be either [first floor restaurant] or [in-room dining], depending on the hotel room type and cannot be specified.
※Due to the nature of our cuisine, we are unable to accommodate requests to exclude the following ingredients: soybeans, wheat (gluten), fish and seafood, cooking sake, and mirin. Thank you for your understanding.
Hakone Restaurant Yumian is located in the mountains of Hakone. It takes 1 minute by car to reach Hakone Yunessun Hot Spring Spa Resort and 9 minutes to Lake Ashi. It is 19.4KM away from Gotemba Outlets and 1.8KM away from Hakone Sculpture Museum.
The transportation is very convenient. All rooms have semi-open-air hot springs and provide convenient equipment and services.
You can enjoy hot springs in the semi-open-air bath in each room. Additional amenities at this guesthouse include free wireless Internet access, and a fireplace in the lobby. There is free pick-up and drop-off service from the nearest [Sculpture Forest] station to the hotel or the nearest bus stop [Kowakien] to the hotel (business hours: 15:00-17:00, first-come, first-served reservation system).
Please go to the hotel restaurant or dine in your room. The specific location depends on the hotel room type and cannot be specified. A full breakfast is served from 8:00 AM to 9:00 AM every day (additional charges apply). The front desk operates 24 hours a day and a safe is available.
The hotel provides free pick-up and drop-off services from selected stations, as well as valet parking services. The hotel has 10 rooms with different designs.
All rooms have balconies, are equipped with refrigerators, 40-inch TVs, coffee machines, etc., and provide high-end bedding. The bathroom is equipped with a shower bathtub, hot springs, toiletries, etc.
Frequently Asked Questions
What is the cancellation policy for Hakone Kyuan?
The cancellation policy for Hakone Kyuan varies depending on the type of room and booking conditions.What is the cancellation policy for Hakone Kyuan?
What are the check-in and check-out times at Hakone Kyuan?
Standard check-in time at Hakone Kyuan is 15:00-18:00 and check-out time is 11:00.What are the check-in and check-out times at Hakone Kyuan?
Can I bring my pet inside the Hakone Kyuan?
As much as we love pets, unfortunately, we are unable to accommodate them in Hakone Kyuan.Can I bring my pet inside the Hakone Kyuan?
Is airport shuttle service offered by Hakone Kyuan ?
No, the Hakone Kyuan doesn't offer airport transfer services.Is airport shuttle service offered by Hakone Kyuan ?
About This Property
Nearest Train Station | Kami-Gōra Station |
---|---|
Distance to Train Station | 0.99KM |
Average Price From | PHP59904 |
Hotel Star Rating | 4 |